Ji Hotel (Hangzhou Xiaoshan Airport) Reviews
Ji Hotel (Hangzhou Xiaoshan Airport)
No.832 Xingang Village, Guali Town, Xiaoshan District, Hangzhou, Zhejiang, 311243, ChinaView Hotel Details
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Ji Hotel (Hangzhou Xiaoshan Airport) Guest Reviews
4.8/5
Excellent
1592 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1592)
Positive reviews(1564)
Reviews with photos/video(180)
Offers pick-up/drop-offs(339)
Close to airport(250)
Easy to get around(189)
Convenient location(180)
Friendly front desk staff(164)
Classy environment(163)
Delicious breakfast(56)
Tasty restaurant(9)
Negative reviews(28)
Anina Net
Business Superior Room (Double Bed)
Stayed in Sep 2024
Business travelers
3 review
Great
Posted on Sep 9, 2024
The staff were very friendly and helpful. The breakfast was really worth the extra money. The room was super clean, but there was a rip in the wallpaper so it’s not perfectly new place. Tv is a bit old. It’s good for the budget traveler and very very close to the airport.
Səyahətçi
Double Room
Stayed in Dec 2023
Family
14 review
Outstanding
Posted on Dec 25, 2023
Good location for those who is going to airport, especially with family.Hotel has shuttle bus to airport which made our trip easier and comfortable. Great service, easy registration for foreigners. Recommended 👍
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Travel with friends
5 review
Outstanding
Posted on Jan 2, 2024
Value for money. Airport pick up and drop off service is just wonderful.
Response from Property: Dear guests, hello! There are countless scenery on the road. We are infinitely happy that you can stop for us. The whole season becomes more beautiful because of your arrival. We hope that we can spend the wonderful times with you in the future!
DarioGT
Double Room
Stayed in Jun 2024
Couples
6 review
Outstanding
Posted on Jun 9, 2024
Excellent
Guest User
Guestroom (2 beds)
Stayed in May 2024
Travel with friends
2 review
Outstanding
Posted on Jun 1, 2024
OK OKOKOK
Guest User
Double Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 14, 2024
Very good
Youqudepangdudu
Double Room
Stayed in Sep 2024
Business travelers
26 review
Outstanding
Posted on Sep 11, 2024
The room was very clean. Although it is close to the airport, the hotel's service is really considerate. First: The airport pick-up driver was very good. He helped everyone carry their luggage and helped with luggage when getting on and off the bus! Second: After staying in so many hotels, this is the only one that wakes you up early, haha! In fact, I set an alarm, but the hotel still called us 15 minutes in advance to remind us, fearing that the flight would be delayed. Third: I forgot my selfie stick at the hotel, and the hotel front desk took the initiative to call me and help me express it, and also compared prices from three different stores. Helped me choose a cheap courier 📦 In short: It's excellent!
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Response from Property: "Dear guest: Hello, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!"
M345461114
Double Room
Stayed in Aug 2024
Business travelers
3 review
Posted on Aug 8, 2024
The second time I booked the Four Seasons Hotel near Xiaoshan Airport. This time the experience was average. First, the hotel may have been open for a long time, so its facilities are relatively old. The safety lock in the room was broken. I didn’t notice it when I went in. Then I had packed my things and was too lazy to change it. To be honest, it was really scary for a girl. 😱 Second, the air conditioner was not very cool, and the temperature could not be adjusted. The buttons were all broken. Third, there were mosquitoes, buzzing all the time. Fourth, the socket under the sofa was also broken. In short, all kinds of broken... The service of the hotel staff was quite good, but the facilities still need more maintenance. It was too insecure.
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Guest User
Double Room
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 22, 2024
The hotel is very convenient because it is the closest to the airport. We were also sent to the airport. The lady at the front desk was great and patient in introducing interesting places around. Thank you🙏 The room was very comfortable and cleaned very well. There was also a dryer in the laundry room on the first floor. I finally had the chance to wash all the clothes I saved during the trip. It was really nice. If I have the chance to come to Hangzhou, I will choose this hotel again. 🎉🎉🎉
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Response from Property: Dear guests, your praise is like a glass of warm wine, which gives us more motivation to welcome every guest and we look forward to meeting again next time.
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Travel with friends
3 review
Outstanding
Posted on Jul 21, 2024
The service is very good👍I arrived at the airport at around 1:00 a.m. The driver who picked me up for free was very enthusiastic and helped with my luggage. The service of the lady at the front desk was also very thoughtful. The room was clean and hygienic. It was another very satisfactory experience.
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Response from Property: "Dear guest: Hello, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!"
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 12, 2024
I went to play with my mom and had to catch an early flight, so I stayed near the airport. The All Seasons Hotel also has parking! You can drive away when you come back, and the fare is 30/day. There are also shuttle buses for catching flights! Free! The point is that our flight was very early and the hotel restaurant was not open when we arrived early, but the front desk lady also prepared breakfast for us! Let us take it away, so considerate!
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Guest User
Double Room
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 11, 2024
The environment is clean and the service attitude is as good as ever. If you have any questions, call the front desk and they will solve your problems quickly. They are efficient and very satisfied! ! ! ! The bed is comfortable, the facilities are powerful, the environment is elegant, and parking is also convenient. The hotel has a designated shuttle bus to the airport the next day, which is very convenient.
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Response from Property: Dear guests: Time allows people to appreciate the charm of waiting, and space makes people feel the charm of happiness. Thank you for your choice. Xiaoji is willing to wait for you for a lifetime and accompany you throughout the four seasons.
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
1 review
Outstanding
Posted on Jul 5, 2024
The service is very good. I have been to Hangzhou so many times and I feel that this hotel service is the best. The front desk service is very good and patient. The hotel is also clean and tidy. I feel that this is a must-choose hotel when coming to Hangzhou
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@xiximei
Double Room
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 18, 2024
The environment is good. It is clean and tidy. The service is also very good. I will stay in their hotel next time. I personally recommend it.
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ぽぽちゃむ
Double Room
Stayed in Jun 2024
Business travelers
11 review
Great
Posted on Jun 15, 2024
I stayed here because I had an early morning flight, but the walls were thin and I could hear people talking in the hallway, from the next room, and it was really noisy. .
It was really annoying because it was late at night, and I thought the hotel staff should have warned them. .
When I checked in, they kindly told me to come to the lobby at 5:30 to catch the 5:40 bus tomorrow, but at around 5:10 the phone in the room rang and they were babbling something in Chinese, so when I went to the lobby they told me to wait there.
I felt like they shouldn't have rushed me because I had a little more time.
Since they have international flights, I'm sure they have staff who can speak English.
Water leaked all over the toilet from the shower room. .
I might not stay here again.
The hotel and room were nice and clean, but
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Response from Property: Dear guest, thank you for your constructive comments. We are deeply sorry for the unpleasant experience you had during your stay. We will further improve our facilities and services. We sincerely look forward to your visit again.