Jinyuan Hotel Reviews

Jinyuan Hotel is excellently located near West Lake and the city center, with the subway just a short walk away, providing easy access to the city’s attractions. The rooms are clean, comfortable, and well-equipped with modern amenities, offering a relaxing stay. The staff is friendly and helpful, ensuring a smooth experience. Ideal for travelers looking for both convenience and a scenic retreat near the heart of the city.

Sad experience. The hotel Is full with mould and smoking smell. Even at the non smoking floor. Carpet was mouldy and musky, room was badly litted, and dusty. When asked the hotel receptionist, she said, "we can't control other customers if they want to smoke at the non smoking floor "... well, what about non smoking customers? We have a baby and it was an unpleasant stay. When we asked for help to get a cab, they just responded by saying "go download the app and order it yourself ". Not very friendly. We checked out the day after due to poor hygiene and bad experience.

Ita convenient to get to many places like the Kerry Mall and Westlake. Cleanliness is good. Thanks!

Very good room with good amenities and nice staff. The location is also great. Not far from Westlake and shopping centres.

Nice hotel. So big. Good for stay. Very nice venue.

The location was in a very nice neighbourhood close to a lot of coffee shops and restaurant. And relatively close to the West Lake and the metro station. The room itself could be cleaner, but the bathroom was very clean.

I'm really uncomfortable about the smell as well as the bathroom of this hotel, a bathroom that only has a standing shower for men, and it's too difficult for women. It's really an old hotel, but the plus point is that the room is spacious and the cleaning staff is really cute and enthusiastic.I didn't take pictures, right next to the hotel there is a bakery that serves delicious food in the morning

It's a little far from the station, but it's not cool and the hotel is clean The room is also quite large, so I'm satisfied that I can use it comfortably. It was quite soundproof and there were no noisy facilities around it, so I could sleep comfortably. If there's anything to be desired, there's no separate bathroom shower, and I booked it for two days, but he knocked on the door around 10 o'clock and asked if it was okay to clean the room, and he cleaned it. I'm glad I woke up and was working, but if I was sleeping and knocked on the door at 10 o'clock to clean up, it would have been unpleasant.

The carpet was not clean and had many stains. The bedding had a icecream stick inside the bedding. The bathroom toilet towel was dirty. The curtains and outside windows were dirty

Reception was polite and helpful. Hotel was a bit dated but very functional. Most importantly is the location is near Subway, and within walkable distance to West late and the pedestrian street. We had good stay there, bed was comfortable.

It’s a good hotel for to past the night, the bed is so comfortable, many clean all the room

the attitude of the receptionist has to be improved. Not friendly at all. Room a bit antique ( old ) but it is cleaned. Location wise is ok...easy to access to the main tourist spots either by walk or grab a cab.

all ok, been here before so all good. Nice hotel, clean and easy to reach

Very good place to stay, near to many touristic places.