Radisson Meiyuan Hotel Reviews
Radisson Meiyuan Hotel
511 Moganshan Road (Moganshan Lu), Xihu District, Hangzhou, Zhejiang, 310005, ChinaView Hotel Details
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1 night
Radisson Meiyuan Hotel Guest Reviews
4.6/5
Very Good
669 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(669)
Positive reviews(656)
Reviews with photos/video(136)
Delicious breakfast(125)
Classy environment(73)
Friendly front desk staff(47)
Convenient parking(38)
Convenient public transportation(15)
Delicious buffet(14)
Tasty restaurant(12)
Close to metro(8)
Negative reviews(13)
Guest User
Business Double Room
Stayed in Mar 2023
Travel with friends
6 review
Amazing
Posted on Mar 12, 2023
i had a great time there, the room was a perfect mix of Western and Chinese, fast check-in, great amenities, good window view, I'll give it 4.9 of 5 only because my room wasn't sound proof, other than that it was perfect 👌🏽
Guest User
Family Room
Stayed in May 2024
Family
5 review
Posted on Jul 12, 2024
Nothing
Constantin-Adrian
Business Single Room
Stayed in Nov 2021
Solo travelers
19 review
Very Good
Posted on Nov 13, 2021
Nice hotel, good breakfast, reception personnel very welcome.
Response from Property: Dear guest: Goodmorning! Thank you very much for your support and recognition of the hotel. Everything we do only brings a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are really moved. We Will continue to work hard and be ready for you to come back at any time。
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Business travelers
10 review
Outstanding
Posted on Sep 8, 2024
The hotel lobby is elegant. As soon as you enter the lobby, you can smell the faint smell of white tea and the lighting is warm. Check-in is very fast and convenient, and there is no deposit required. The room is clean and hygienic. The breakfast is diverse and tastes good. In general, the stay is quite comfortable.
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Response from Property: Dear guest: Thank you for your wonderful review. I am very happy that you experienced comfort and satisfaction during your stay. We value every bit of your feedback. Smelling the scent of white tea and enjoying the warm lighting environment, we are committed to creating a warm welcome for every guest; thank you again for choosing to stay at Radisson Blu Hotel. Your satisfaction is our unremitting goal. I hope to have the opportunity to serve you again.
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Other
7 review
Outstanding
Posted on Sep 8, 2024
This time I stayed at Meiyuan Hotel, and the experience exceeded my expectations. Although the room is not big, it is warmly decorated and clean, and the bed is comfortable and soft; the service staff is also very considerate, making people feel at home, and I will come again next time.
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Response from Property: Dear guest: Thank you very much for your affirmation and praise of Radisson Meiyuan Hotel! We are deeply honored that you have such a wonderful stay experience, and highly praise your comfortable bed, warm room layout and our service team. Your satisfaction is our unremitting goal. We look forward to your visit again and we will serve you wholeheartedly!
ʚ🎀ɞ（jianguominghaoyixingban）
Selected 2-bed Room
Stayed in Sep 2024
Travel with friends
6 review
Outstanding
Posted on Sep 7, 2024
The hotel stay experience is very good, the facilities are complete and comfortable, the room is spacious, bright, tidy and clean, the staff has a very good service attitude, warm and thoughtful, the breakfast is rich and varied, and the taste is very good. Overall, it is comfortable and pleasant!
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Response from Property: Dear guest, thank you very much for your enthusiastic praise and affirmation! We are deeply honored to have brought such a wonderful experience to your stay. The moment of your satisfaction is the driving force for us to continuously improve our services and facilities. For breakfast satisfaction, please provide specific time and menu options, and our team will optimize the food accordingly. Your valuable opinions are an important guide for our continuous improvement. We promise to further improve the quality of our service and ensure that every guest's experience always exceeds expectations. Thank you again for your good comments, and look forward to your next visit to bring you a more comfortable and pleasant stay experience.
125%/-+63258
Selected 2-bed Room
Stayed in Sep 2024
Solo travelers
11 review
Outstanding
Posted on Sep 7, 2024
The hotel staff's service attitude is very good, the hotel is cost-effective, and we are very satisfied with this accommodation experience. In terms of hygiene, the room is clean and tidy, which makes us feel very relieved. The location of the hotel is very convenient, the transportation is very convenient, the breakfast is rich and varied, and the taste is delicious, which makes me feel at home.
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Response from Property: Thank you very much for your enthusiastic review. We are honored to receive your high evaluation of the hotel service, location, hygiene, cost-effectiveness and catering. Your satisfaction is our greatest pursuit. We will continue to optimize the cleanliness of the room and the richness of the breakfast items, and strive to exceed your expectations. If you have any future needs or questions, please feel free to contact us. Your satisfaction is very important to us. We look forward to your visit again and create a warm, convenient and comfortable living experience for you again.
Anonymous User
Selected 2-bed Room
Stayed in Sep 2024
Solo travelers
11 review
Outstanding
Posted on Sep 7, 2024
The check-in process is simple and fast, saving time. The hotel's breakfast is diverse and nutritious. The room is clean and tidy, with complete facilities. Parking is convenient and free, and there is a wake-up service in the hotel! The service staff is very enthusiastic and willing to provide all kinds of help. It is an unforgettable accommodation experience.
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Response from Property: Thank you very much for your compliments and feedback. We are very glad that you are satisfied with our services and facilities. This is a great encouragement to our team. As for parking services, we will continue to optimize to ensure that this convenience is improved overall. As for wake-up service, we always ensure that the service is accurate so that you can sleep peacefully and wake up on time every time you stay. We are well aware of the importance of good service. Every enthusiastic service of our team members is part of our pursuit of quality experience. We look forward to the opportunity to provide you with an unforgettable stay experience again. Thank you again for your valuable evaluation, which helps us to continuously improve the quality of our service.
Smilingsnail
Selected 2-bed Room
Stayed in Aug 2024
Family
22 review
Great
Posted on Aug 19, 2024
It's a bit far from all the scenic spots. The Chinese style of the lobby and restaurant is quite good. The breakfast tastes average, but the environment is better. The room is relatively old, and the photos only show the renovated parts. The wardrobe and bathroom are very old-fashioned, and the refrigerator is not very powerful. As for sleeping, the bed is okay, and the sound insulation effect is okay.
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Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again in Meiyuan. I wish you a happy mood and a happy family!
Guest User
Selected 2-bed Room
Stayed in Aug 2024
Family
2 review
Great
Posted on Aug 19, 2024
Facilities: It looks a bit old, the bathroom still has a bathtub and a fixed shower, which is not very convenient to take a shower
Service: The staff are very enthusiastic, if you need anything, it will be delivered soon after you call, the auntie also put yogurt in the room at night, the takeaway is delivered by a robot, the elevator can only be used by swiping the room card, it is very safe
The parking lot is free and good, next to the residential area, but a little far from the subway station, it is too hot to go out and don't want to walk, so I can only take a taxi
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Response from Property: Dear guest: Thank you for your feedback on our hotel, especially the valuable suggestions on facilities and experience. We attach great importance to your valuable opinions, which are the driving force for our continuous improvement. Thank you for your understanding, especially the high evaluation of the staff's service and the recognition of other aspects of the hotel. We will continue to work hard to improve the quality of service and create a more thoughtful and caring living experience. If there is a chance to come again next time, I look forward to serving you again and creating a better memory of your stay together. Here, thank you again for your feedback and support.
Guest User
Selected 2-bed Room
Stayed in Aug 2024
Family
6 review
Great
Posted on Aug 19, 2024
This is a renovated old hotel. The lobby is quite Chinese in style. The bedrooms are also OK. The bathroom is different in each room. The room I got has an old-fashioned bathtub and a fixed shower head. It took me back to the 90s. The breakfast environment is OK, but the taste is average.
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Response from Property: Dear guest: Thank you very much for your evaluation of the hotel. We are honored that you chose our hotel. We are very sorry that you did not get the ideal experience in some aspects. Regarding the quality of breakfast, we will enhance the selection of dishes and adjust the taste according to your feedback, and pursue a better dining experience. Your feedback is valuable and essential to improving our service quality. Thank you for your understanding and support, and look forward to the opportunity to provide you with a better service experience.
Buyuantoulouxingmingdehua
Selected 2-bed Room
Stayed in Aug 2024
Family
11 review
Outstanding
Posted on Aug 18, 2024
The hotel is quite good. Although it is quite old, it is quite clean. It feels that the rooms should be newly renovated. There will be an aunt to deliver yogurt in the evening. The price-performance ratio is also very high. Overall it is very good
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Response from Property: Dear guest: I am very happy to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Meiyuan Hotel in the future and tell us more about your feelings and experiences during your stay in the future. I warmly look forward to your visit again!
Anonymous User
Selected 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 25, 2024
Beautiful environment, good location, convenient transportation, clean and hygienic, the service staff is very enthusiastic and willing to provide all kinds of help. When I came back from going out, I found that the quilt was folded at one corner and the slippers were taken out. I asked the waiter and he said it was a night bed service, which was very heartwarming. The breakfast is also rich and cost-effective. I will stay here again next time.
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Response from Property: Dear guests: Thank you for staying at Radisson Meiyuan Hotel and sharing your wonderful experience with everyone. This is an affirmation of our service. We have been working hard to create a comfortable, pleasant and warm living environment for guests, so that every guest can feel our enthusiasm. I hope you will continue to support Meiyuan and wish you a happy life!
Guest User
Business Room (2 Beds)
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 24, 2024
The hotel is very good. The lobby environment is comfortable, with a light aromatherapy smell that is very nice, the lighting is warm, and they gave me yogurt in the evening, which made me feel warm after traveling all the way. I like this hotel very much.
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Response from Property: Thank you very much for your affirmation and love! We are honored to bring you a warm and comfortable accommodation experience. Regarding the feedback on the aromatherapy and warm lighting in the lobby, we will further optimize it throughout the hotel to ensure that every guest can enjoy the same comfortable atmosphere. Thank you especially for the yogurt gift you mentioned. We are glad that it can bring a little comfort to your fatigue during the journey. If we have the opportunity to serve you again, we will provide more thoughtful service and surprises. We look forward to your next visit!
Jinda75
Family Room
Stayed in Jul 2024
Family
24 review
Great
Posted on Jul 18, 2024
Because I once rented a shop in the village where the hotel is located, I lived here with the driver 17 years ago, and it felt very good at that time. After so many years, the facilities are a bit old. The location is very good, close to the old city center, and convenient to various attractions. It can be seen that the hotel attaches great importance to the service experience of the guests. There is unlimited water supply, good night yogurt at night, and a small bracelet gift. It can be said that the room service can be rated five stars. The disadvantage is that the front desk service is not enthusiastic enough. The room is facing north and close to Desheng Elevated Road. Although there are two double-glazed windows, the bass is still quite noisy. The breakfast variety is also so-so according to the four-star standard, and it can only be qualified. The room area is still a bit cramped as a parent-child room for three people.
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Response from Property: Dear guest, thank you very much for your valuable comments. We have benefited a lot from your experience. Regarding the room orientation and noise issues you mentioned, we immediately started to improve them by adding soundproofing facilities and improving the comfort of the guest rooms. Regarding the front desk service, we will strengthen training to ensure that every employee can provide a warm reception. For breakfast, our chef team is optimizing the menu and strive to provide more choices. In terms of room size, we have adjusted the design of some parent-child rooms to facilitate three people to share the space. We are committed to improving the accommodation experience and creating a better five-star standard. Thank you again for your comments and suggestions, and I hope you will have a more pleasant visit next time.