Zhejiang Grand Hotel

Zhejiang Grand Hotel Reviews

Zhejiang Grand Hotel

No.595 Yan'an Road, Gongshu District, Hangzhou, Zhejiang, 310006, ChinaView Hotel Details
Zhejiang Grand Hotel
Zhejiang Grand HotelZhejiang Grand HotelZhejiang Grand Hotel
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Zhejiang Grand Hotel Guest Reviews

4.8/5
Excellent
4435 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4435)
Positive reviews(4349)
Reviews with photos/video(735)
Friendly front desk staff(767)
Delicious breakfast(691)
Easy to get around(525)
Convenient for shopping(352)
Would stay again(278)
Close to metro(163)
Secluded lake view(39)
Delicious buffet(36)
Negative reviews(86)
Sophials
Boutique 2-bed Room
Stayed in 2024년 5월
Family
5 review
4.5/5
Great
Posted on 2024년7월15일
Friendly staff, clean room, great location with walking distance to night market and shopping mall, highly recommended
a visited of late May
Superior Twin Room
Stayed in 2024년 5월
Travel with friends
7 review
5.0/5
Outstanding
Posted on 2024년5월27일
I have left a bag with my medicines, a watch in my hotel room. After giving notice to the Zhejiang Grand Hotel, the hotel sent my belongings to me by an express delivery service.
Response from Property: Dear guests, hello! Thank you very much for staying at Zhejiang Hotel! It is the common wish of all our employees to provide guests with safe, hygienic and comfortable guest rooms and allow them to enjoy an unforgettable accommodation experience. Sincerely looking forward to your visit again!
Anonymous User
Superior Twin Room
Stayed in 2024년 4월
Couples
5 review
5.0/5
Outstanding
Posted on 2024년4월17일
Love very much. The staffs are very friendly and helpful. Will stay again when come to Hangzhou.
Guest User
Superior Twin Room
Stayed in 2024년 3월
Couples
2 review
5.0/5
Outstanding
Posted on 2024년3월17일
Location is good walking distance to metro and shopping mall around. Service staff is friendly room is size is good.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Carol Z
Superior Twin Room
Stayed in 2024년 1월
Family
9 review
5.0/5
Outstanding
Posted on 2024년1월5일
The location was so central and easy to navigate! Xin Fu from the front desk was very helpful!
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Bisilixiaolongxia
Superior Queen Room
Stayed in 2024년 7월
Travel with friends
7 review
5.0/5
Outstanding
Posted on 2024년7월22일
I accidentally stayed in a 25-year-old hotel, located next to Wulin Square in the mature core area. Shopping malls such as Hangzhou Tower and Yintai Center are adjacent to it. Starbucks Heytea is just a hundred steps away. Jewelry, watches, cosmetics, gourmet food and local dishes are surrounded by the hotel. Everyone can relax and shop at any time. It takes only ten minutes to walk and ride a bike to the West Lake Scenic Area, which is famous both at home and abroad. The bus to explore Feilai Peak of Lingyin Temple waits for all tourists at the entrance of the hotel at 9 o'clock in the morning. Living here, you can go to the 25th floor to overlook the nearby West Lake in Hangzhou. With your suitcase, you can rush to the Hangzhou East Station hub that will take you to your next destination in less than 20 minutes. You can also feel the glory of history in the Grand Canal Scenic Area when night falls. In short, the unique geographical location of Zhejiang Hotel has created its unique attribute of being connected to the beautiful things around it. The sister at the front desk also upgraded the 48-square-meter double bed room (with breakfast) for free. The luxurious, elegant and comfortable room feels the beauty of Hangzhou, Zhejiang. Recommend friends who come to Hangzhou for business trips to relax, especially families with elderly people and children to live here. Facilities: high-end, gorgeous, business. Hygiene: clean and bright. Environment: quiet and comfortable. Service: warm and thoughtful.
Original TextTranslated by Google
6/18
Response from Property: Seeing your praise, the working kids are so happy~ I feel full of strength. Thank you for choosing Zhejiang Hotel~(*^▽^*)~ The hotel has a superior geographical location. It is within walking distance to Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], and convenient to transfer to Metro Lines 1, 2, and 3. Next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. There is also a crayfish theme buffet on the 25th floor on weekends~ Enjoy the beautiful scenery while enjoying the food, and have a happy weekend~ On the 25th floor, we have an "Intangible Cultural Heritage Fun Exploration" activity, the activity time is 14:30-16:00 and the activity date is August 31~ Zhejiang Hotel looks forward to your next visit
Guest User
2-bed Room With Lake View
Stayed in 2024년 9월
Family
3 review
5.0/5
Outstanding
Posted on 2024년9월10일
Stayed at Zhejiang Hotel for 4 days and felt very good. When checking in, the lobby waiter took the initiative to greet us and help with the luggage. Check-in was on the 25th floor. Xiao Wang at the front desk was very warm and thoughtful, and gave us a free upgrade to a lake view suite. The room was spacious and sanitary, with a very good view, and you can see the West Lake in the distance. The breakfast buffet was also very rich. The hotel is located in the city center, next to Wulin Square, close to the subway station, and close to the West Lake scenic area. There are many restaurants and shopping malls around. In short, the experience is very good.
Original TextTranslated by Google
Response from Property: Seeing your praise, the working kids are so happy~ I feel full of strength. Thank you for choosing Zhejiang Hotel~(*^▽^*)~ The hotel has a superior geographical location. It is within walking distance to Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], and convenient to transfer to Metro Lines 1, 2, and 3. Next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. You can also choose to enjoy afternoon tea in the lobby bar on the 26th floor and enjoy the good afternoon. There is also a buffet on the 25th floor on weekends with the theme of "Exploring Southeast Asia"~ Enjoy the delicious food while appreciating the beautiful scenery. Have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Guest User
Superior Twin Room
Stayed in 2024년 9월
Family
10 review
5.0/5
Outstanding
Posted on 2024년9월8일
The hotel is located in Wulin Square. You can get there by crossing the music fountain and the road from Line 1 of the subway. You can also see the music fountain from certain angles of the room. The front desk lady, Xiao Fu, is very enthusiastic and considerate. When we had some small complaints about the room, she immediately dealt with it in time, so that we tourists could stay comfortably and satisfactorily. The location is so good. The rooms are divided into new and old decorations. We live on the newly renovated 12th floor. We can't say that we are very satisfied, but it is in line with our expectations. It is clean, tidy and refreshing. The breakfast provided on the 25th floor of the hotel is basically in line with expectations, and the view when eating breakfast is good. You can also see the West Lake in some locations. I just don't know why the windows have a film, which blocks the sunlight and causes a blurred vision. It looks like the effect of the photos is so-so. The last small opinion is whether the TV in the room can be upgraded. TVs are cheap now. It's not a big deal. The experience of the guests can also be upgraded. Next time I have a chance to come to Hangzhou again, I will choose this hotel again.
Original TextTranslated by Google
Response from Property: Seeing your compliments, the working treasures are so happy ~ I feel full of strength. Thank you for choosing Zhejiang Hotel ~ (*^▽^*) ~ The hotel is strategically located, within walking distance to Wulin Night Market, Next to the West Lake is [Musical Fountain] [Broken Bridge] [Gemstone Mountain], and it is convenient to transfer to Metro Lines 1, 2, and 3. Next to the hotel is National University and Intime, which is very convenient for shopping and dining. The breakfast room on the 25th floor of the hotel overlooks the West Lake. The scenery is amazing, and there is a buffet on the 25th floor with the theme of "Exploring Southeast Asia" on weekends~ Enjoy the delicious food while enjoying the beautiful scenery, have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Supremacy0829
Superior Queen Room
Stayed in 2024년 8월
Family
8 review
5.0/5
Outstanding
Posted on 2024년9월3일
The hotel was renovated in 2023. We used to stay at Zhejiang Hotel, which had not been renovated for too long, so this time when we saw that Zhejiang Hotel was renovated in 2023, we decisively chose it! The front desk was very good, and they upgraded our room. The room was quite large, with a sofa, a desk, a large TV, a bathroom with dry and wet separation, and a bathtub. The mini bar lacked a refrigerator, and I don’t know if it was originally missing! The hotel can receive foreign guests, and I saw many foreigners at breakfast! The breakfast is Chinese and Western, and there are not many varieties, but everything is there. The most important thing is that the hotel is in a good location. There are buses and subways at the door, and it is very convenient to walk anywhere. I will stay here in the future
Original TextTranslated by Google
Response from Property: Seeing your compliments, the working treasures are so happy ~ I feel full of strength. Thank you for choosing Zhejiang Hotel ~ (*^▽^*) ~ The hotel is strategically located, within walking distance to Wulin Night Market, Next to the West Lake is [Musical Fountain] [Broken Bridge] [Gemstone Mountain], and it is convenient to transfer to Metro Lines 1, 2, and 3. Next to the hotel is National University and Intime, which is very convenient for shopping and dining. The breakfast room on the 25th floor of the hotel overlooks the West Lake. The scenery is amazing, and there is a buffet on the 25th floor with the theme of "Exploring Southeast Asia" on weekends~ Enjoy the delicious food while enjoying the beautiful scenery, have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Guest User
Superior Twin Room
Stayed in 2024년 8월
Family
8 review
5.0/5
Outstanding
Posted on 2024년8월24일
An old star hotel. The decoration looks a bit old-fashioned now, but it must have been very fashionable at that time. The bathrooms are all TOTO~ The location is great, very convenient for eating and shopping. Next to it is Guoda City Plaza, opposite is Yintai, and Hangzhou Building is not far away~ You can walk to Wulinmen Pier to take a boat, and it only takes a few minutes to take a taxi to West Lake~
Original TextTranslated by Google
Response from Property: Seeing your praise, the working kids are so happy~ I feel full of strength. Thank you for choosing Zhejiang Hotel~(*^▽^*)~ The hotel has a superior geographical location. It is within walking distance to Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], and convenient transfer to Metro Lines 1, 2, and 3. Next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. There is also a crayfish theme buffet on the 25th floor on weekends~ Enjoy the delicious food while appreciating the beautiful scenery. Have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Guest User
Leisure Family Room
Stayed in 2024년 8월
Family
3 review
5.0/5
Outstanding
Posted on 2024년8월18일
The experience of staying at Zhejiang Hotel is great. The housekeeper will contact me in advance to arrange a room for me. Online check-in is very convenient. The hotel is very smart. You can use facial recognition to open the door and elevator. There are robots delivering my takeaway. The location is very good and the transportation is convenient. If you have any questions, you can contact my housekeeper Xiaoqing on WeChat. I am very grateful for the reception of the housekeeper. It is worthy of being a hotel named Zhejiang. It is great
Original TextTranslated by Google
Response from Property: Seeing your praise, the working kids are so happy~ I feel full of strength. Thank you for choosing Zhejiang Hotel~(*^▽^*)~ The hotel has a superior geographical location. It is within walking distance to Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], and convenient transfer to Metro Lines 1, 2, and 3. Next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. There is also a crayfish theme buffet on the 25th floor on weekends~ Enjoy the delicious food while appreciating the beautiful scenery. Have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Guest User
Superior Queen Room
Stayed in 2024년 8월
Travel with friends
3 review
5.0/5
Outstanding
Posted on 2024년8월15일
The room is very good, the service of Xiao Shao at the front desk is very good, free room upgrade service, this hotel is the best experience in Hangzhou after so many times, highly recommended, the environment is very good, the bathroom is large, the bed is very comfortable, next time there is a chance, I will come again, first choice, recommended! Recommended!
Original TextTranslated by Google
Response from Property: Seeing your praise, the working kids are so happy~ I feel full of strength. Thank you for choosing Zhejiang Hotel~(*^▽^*)~ The hotel has a superior geographical location. It is within walking distance to Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], and convenient transfer to Metro Lines 1, 2, and 3. Next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. There is also a crayfish theme buffet on the 25th floor on weekends~ Enjoy the delicious food while appreciating the beautiful scenery. Have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Qiuye🍀
Superior Twin Room
Stayed in 2024년 8월
Family
34 review
5.0/5
Outstanding
Posted on 2024년8월16일
Facilities: This old brand hotel is really good in all aspects. There are just no plastic slippers to wear for bathing. Hygiene: The room is very clean. Environment: It is very convenient to travel. It is next to Yintai Department Store and it is also very convenient to eat. Service: Xiao Fu at the front desk is very nice. Seeing that I brought two children, he gave me breakfast. The breakfast is very rich and delicious.
Original TextTranslated by Google
6/8
Response from Property: Seeing your compliments, the working treasures are so happy ~ I feel full of strength. Thank you for choosing Zhejiang Hotel ~ (*^▽^*) ~ The hotel is strategically located, within walking distance to Wulin Night Market, Next to the West Lake is [Musical Fountain] [Broken Bridge] [Gemstone Mountain], and it is convenient to transfer to Metro Lines 1, 2, and 3. Next to the hotel is National University and Intime, which is very convenient for shopping and dining. The breakfast room on the 25th floor of the hotel overlooks the West Lake. The scenery is amazing, and there is a crayfish-themed buffet on the 25th floor on weekends~ Enjoy the delicious food while enjoying the beautiful scenery, have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Guest User
Superior Queen Room
Stayed in 2024년 8월
Family
14 review
5.0/5
Outstanding
Posted on 2024년8월18일
This hotel is really good! The location is excellent and the surrounding transportation is super convenient. The environment is elegant and comfortable, the room is spacious and bright, and the hygiene is clean. The hotel front desk clerk is warm and thoughtful, and attentive. Because we needed to catch the flight, the front desk Xiao Huang contacted her to help us issue the invoice, which was very considerate and thoughtful. The overall cost-effectiveness is high, and it is highly recommended to everyone.
Original TextTranslated by Google
Response from Property: Seeing your praise, the working kids are so happy~ I feel full of strength. Thank you for choosing Zhejiang Hotel~(*^▽^*)~ The hotel has a superior geographical location. It is within walking distance to Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], and convenient transfer to Metro Lines 1, 2, and 3. Next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. There is also a crayfish theme buffet on the 25th floor on weekends~ Enjoy the delicious food while appreciating the beautiful scenery. Have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Jinghanxiahui
Superior Twin Room
Stayed in 2024년 8월
Travel with friends
4 review
5.0/5
Outstanding
Posted on 2024년8월14일
I really have to say that Zhejiang Hotel is a highly recommended hotel. I began to feel the warmth of being at home before I even entered the hotel. The lady at the front desk helped me with my luggage, greeted me with a smile, and was considerate and thoughtful. When I checked in, the lady not only upgraded my room, but also saw my ID card and knew that it was my birthday the next day, so she gave me a birthday cake 🎂. She also helped recommend delicious places nearby. I decisively stayed for two more nights. There were no rooms available, but the beautiful lady at the front desk, Xiao Fu, kept coordinating and successfully extended my stay. The room was spacious, bright, comfortable, clean and sanitary, exactly the same as the picture. In short, all the hotel staff, including the cleaning lady, were very friendly and enthusiastic. My love for Zhejiang Hotel extends to my love for the entire Hangzhou.
Original TextTranslated by Google
Response from Property: Seeing your compliments, the working treasures are so happy ~ I feel full of strength. Thank you for choosing Zhejiang Hotel ~ (*^▽^*) ~ The hotel is strategically located, within walking distance to Wulin Night Market, Next to the West Lake is [Musical Fountain] [Broken Bridge] [Gemstone Mountain], and it is convenient to transfer to Metro Lines 1, 2, and 3. Next to the hotel is National University and Intime, which is very convenient for shopping and dining. The breakfast room on the 25th floor of the hotel overlooks the West Lake. The scenery is amazing, and there is a crayfish-themed buffet on the 25th floor on weekends~ Enjoy the delicious food while enjoying the beautiful scenery, have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~