Huachen Kenzo Hotel Hangzhou Reviews

The staff at this hotel are very helpful and friendly. It is just 2 stops on metro line 4 from the East railway station, and about 25 minute didi ride to West Lake. The bedroom and bathroom are high quality with lots of amenities and the bed is comfy

Nice hotel. Friendly staff. Tourists will need a local phone number to access wifi though.

The hotel is in a good location, close to Metro Line 4, and is extremely convenient for travel; the hotel is directly opposite the commercial district, with many restaurants including Chinese food, fast food, hot pot and noodle shops, making it very convenient to eat. If you order takeout, there are robots delivering meals to the guest rooms; the hotel staff are warm and thoughtful; the guest rooms are clean and hygienic, with dry and wet partitions in place, the shower room is also equipped with a clothesline, and the washroom has a direct drinking water pipe; the breakfast is rich and varied. In short, the hotel is very cost-effective and is worth recommending with a five-star rating. I stayed in the hotel for 4 days and felt that the quilt was too thick. If it was a thin quilt in summer, it would be much more comfortable.

Came here after reading the reviews on Ctrip! Thanks to fellow travelers for the recommendation! I took some photos of the details! The location of the hotel is quite good! Just downstairs is the subway stationⓂ️! Very close to Hangzhou East Station! The service staff of the hotel are very, very good! Including the security uncle! 👍The breakfast is free and very rich, buffet style! The hotel is very well equipped! There is also direct drinking water! This is the highlight! There is also a bathtub for taking a shower! Large bottles of bath gel and shampoo! Unlike the charity version given by other hotels! Another highlight is the wardrobe, which also has an electric iron! Wardrobe lights! Hotels priced at 300RMB are rare! The hotel is very clean! The hygiene is very good! Cleaning is very timely! By the way, the hotel also gave a small snack plate! Especially makes you happy! I have stayed in other hotels of the same level in Hangzhou! I won’t mention the name! It’s very annoying! I sincerely recommend it to everyone! I have no interest in conscience! I also want to recommend it to my friends! I will come to Hangzhou! I will choose this hotel next time! Thank you very much to Ctrip and my friends on Ctrip!

The room is very clean, the front desk service is very good, and breakfast is provided. Drinks are provided upon check-out. 😃 It is very convenient to take the subway when going out for sightseeing. Take-out is delivered to the door by a robot, and shopping is also convenient. It is simply too good. I will definitely come again next time.

This hotel definitely deserves five-star praise! ! Because it has super high cost performance and excellent service, and it can meet my personalized needs. I like it very much

I chose Huachen on a business trip with my colleagues. The hotel is a two-minute walk from the subway station, which is very convenient for travel. I was very satisfied with the stay experience. The lobby is large, and the front desk and room staff are very good. They will take the initiative to ask if you need help. Check-in is fast, and the breakfast is also very good. Because the train is at 4 pm, they also help to delay check-out for free. It is worth recommending

This is an old four-star hotel with slightly old facilities. The service is very good, the breakfast is rich, the subway is right at the door, and the bus is also very convenient. It is a good choice for business trips.

The room is large and the lighting is especially good, which makes the room very bright. The inherent shortcoming is that the bathroom is too small, and it feels full when one person stands. The room type upgrade mentioned on Ctrip did not see the welcome fruit. But the breakfast given by the front desk when checking in was not bad!

The room is clean and hygienic, with complete supplies. The front desk service attitude is very good. There is a small gift when you check out. The location is also good. It is not far from the East Station and can be reached directly by subway. Overall, I am quite satisfied

I have stayed in this hotel before and the service is still as good as before. The transportation is convenient. All the hotel staff will greet me warmly when I see them. It makes me feel at home. It must be full marks.

The room is very nice. Although it is a bit old, it is well maintained. It has complete facilities. It is nice to have small fruits sent upon check-in. The service is also satisfactory. There are also small gifts for check-out. The experience is full. It is a hotel worth staying in.

The hotel is only about 20 meters away from the subway. It is very convenient that you don't need to hold an umbrella when you exit the subway even if it rains lightly. The room is relatively large and well-equipped. Although it is a bit old, the quality is good. The front desk service is very thoughtful. They upgraded the room type for free and sent breakfast. When I checked out, the lady saw that I was catching a train and sent snacks and drinks. It was very considerate. The breakfast was quite rich. I went a little late, otherwise I could have had more. All the waiters were quick and efficient and greeted me proactively. It is a cost-effective choice!!!

The room is tidy and clean. The cleaning lady is so considerate and helped me wash my socks. The service attitude of the front desk lady is also very good. The cost performance for the May Day trip is too high. There is a subway station right outside the door. The overall is very good. Five-star recommendation✨✨✨✨✨