Haoiar Hotel (Hangzhou West Lake Lingyin Temple)

Haoiar Hotel (Hangzhou West Lake Lingyin Temple) Reviews

Haoiar Hotel (Hangzhou West Lake Lingyin Temple)

No.2 Xiamaojiabu, Longjing Road, Xihu District, Hangzhou, Zhejiang, 310000, ChinaView Hotel Details
Haoiar Hotel (Hangzhou West Lake Lingyin Temple)
Haoiar Hotel (Hangzhou West Lake Lingyin Temple)Haoiar Hotel (Hangzhou West Lake Lingyin Temple)Haoiar Hotel (Hangzhou West Lake Lingyin Temple)
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Haoiar Hotel (Hangzhou West Lake Lingyin Temple) Guest Reviews

4.5/5
Good
424 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(424)
Positive reviews(392)
Reviews with photos/video(182)
Classy environment(158)
Loved the view(74)
Friendly front desk staff(40)
Close to scenic area(29)
Well designed(20)
Excellent afternoon tea(20)
Convenient public transportation(17)
Average lighting(7)
Negative reviews(32)
Guest User
Family Room With Two Beds
Stayed in Jul 2024
Family
17 review
4.7/5
Amazing
Posted on Jul 11, 2024
A lovely hotel with a charming entrance. The family room is extremely spacious. A very helpful staff. Downsides: it’s possible to take your breakfast at your room, but except some delays. In three nights, the room had never been cleaned once.
Response from Property: Hello, sir, I am Zhuang Zhuang, the manager of this store. Thank you for your recognition of our service. We will continue to maintain this warm and sincere service for our guests. We have all held meetings to adjust according to the problems you have responded. We look forward to your next visit.
Guest User
Guestroom - Twin Bed Room
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 14, 2023
The hotel I stumbled upon by accident is a B&B-style hotel with an attractive environment. I booked it without hesitation. Within a few minutes, the front desk called me to ask about the arrival time and room requirements. I also added the hotel’s WeChat account. There is nothing to say about this service attitude. The room is very comfortable, clean and tidy, with a dehumidifier, skin care products, and complete facilities and equipment. It was a very good stay experience. I am very satisfied and recommend it.
Original TextTranslated by Google
Response from Property: Thank you for your good review! Greetings from afar, warm in my heart, and beautiful moments will last forever; this feeling is long, the mountains and rivers remain the same, happy torrents; greetings from friends, I will stay forever. I hope that our blessings can also sway for you, a happy heart boat, warming you and me. The store hopes to make continuous progress, and looks forward to your satisfaction and comfort when you stay. May the road to growth be accompanied by you!
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Yunxi Yashe
Stayed in Jun 2023
Couples
14 review
5.0/5
Outstanding
Posted on Jul 2, 2023
A great homestay! ! ! The room is very cozy and the lighting is just right, without making people feel glaring and stressful. The bedding is super comfortable, and I don't want to get up after lying down for a day! ! ! Awesome! Free skin care products are also provided to free your hands! By the way, the service of the lady at the front desk is super good. Praise! ! ! Worth coming again! ! !
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Response from Property: Thank you very much for your stay and appreciation! I am very glad that Mehood Hotel can bring you a good time for your trip. . Sometimes happiness is just a feeling, as long as you feel it with your heart, it lingers around us all the time. There are many things in our memory, because of the feeling of happiness, no matter how long it takes, the state of mind remains unchanged. Enjoy life and share joy. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain enthusiasm and strive to provide every guest with a home away from home experience. Thank you for your love for us, because of you, We are happy! Always support, welcome to come back often! wish: well
Guest User
Kingsize-bedroom
Stayed in Jun 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jun 27, 2023
A very nice hotel with a very comfortable environment. The young lady at the front desk is warm and generous, with a very good service attitude. She also upgraded the room type for free. The hotel's TV can't be adjusted and she patiently adjusted it for us. The room is pretty good, clean and tidy, suitable for families, friends, and couples to live on vacation. The facilities are relatively complete, and the hotel is equipped with washing machines and dryers, which is very convenient. The overall experience is good, I will come back again if I have the chance!
Original TextTranslated by Google
Response from Property: Thank you for your good review! Greetings from afar, warm in my heart, and beautiful moments will last forever; this feeling is long, the mountains and rivers remain the same, happy torrents; greetings from friends, I will stay forever. I hope that our blessings can also sway for you, a happy heart boat, warming you and me. The store hopes to make continuous progress, and looks forward to your satisfaction and comfort when you stay. May the road to growth be accompanied by you!
Anonymous User
Kingsize-bedroom
Stayed in Jun 2023
Travel with friends
12 review
1.2/5
Posted on Jun 18, 2023
facility: There is no lobby, and a guy in shorts at the front desk checks in. The husband-and-wife store is the visual sense. I also glimpsed cat food and other sundries behind the counter, and the environment is not even as good as that of an express hotel. The public area can only be described as dirty and messy. The door of the warehouse is open, and there are suspected hotel staff's underwear hanging in the aisle. All kinds of unused tables, chairs and benches are randomly piled up in the corner of the yard. The glass roof is also dirty, as if it has not been wiped for 5 years. up. The little brother took us into the room, it was a surprise! The floor of the room was covered with water, and the walls were covered with traces of dead mosquitoes. There is a strange hair-like thing on the air outlet of the air conditioner. The TV screen is aging and has red edges, and the back cover of the TV remote control is gone. Moldy spots and broken walls everywhere (see pictures) health: The maintenance and cleaning are not in place. There are stains on the bed, the bathroom is full of dead ends, the bathroom exhaust is still broken, and the smell of the toilet cannot be discharged. I'm too lazy to complain about the specific picture. Serve: The room is damp, and when the dehumidifier is turned on, the sound is as loud as a tractor. Phone calls to the front desk were not answered. I walked to the front desk and was told that I couldn't change it like this. A woman told me directly: You don't have to open it. 😠. After repeated communication, a new one was replaced. The overall is very, very poor. As a basic room with a price of 600-800, the title is a hotel positioned in the "elegant" high-end line of Meihao. This kind of quality really can't help complaining, if you can see this comment, avoid stepping on it.
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6/9
Response from Property: Dear guest, hello! Thank you for staying in the store and giving us a review. We apologize for the problems you encountered during this period. Regarding your public area and room sanitation issues, we attach great importance to them. We have organized meetings to criticize relevant personnel and propose rectification plans. We will definitely strengthen training and inspection work in the future. We have also contacted the maintenance company for air-conditioning issues. Carry out maintenance and cleaning, regarding the problem of changing rooms, the rooms are tight on weekends, we will also strengthen training to give you a good experience! In the next work, we will improve our quality as soon as possible and improve our deficiencies. Only with your criticism and correction can we do better. We look forward to your visit again!
Anonymous User
Family Room With Two Beds
Stayed in Jun 2023
Travel with friends
3 review
1.5/5
Posted on Jun 10, 2023
I live in the best room type of this hotel, I strongly don't recommend it. The room was a bit damp. The water heater is unstable, hot and cold. Sanitation is worrying, the entire hotel aisle is full of footprints. No service, the room is on the second floor, no one to help with luggage.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for staying at Mehood Elegance Hotel Hangzhou West Lake Lingyin Temple Branch. I am very sorry that you were not 100% satisfied. Regarding the dampness of the room that you reported, we have equipped the room with a dehumidifier for use. If you have any questions during your stay, you can ask any staff in the store, and we will actively assist you to solve them. Welcome to visit us again!!
Guest User
Kingsize-bedroom
Stayed in Mar 2023
Couples
38 review
4.2/5
Very Good
Posted on Mar 27, 2023
The location of the hotel is super good, just in Maojiabu. Very beautiful, there are not many people here, the scenery is pleasant, and you can play easily.
Original TextTranslated by Google
6/18
Response from Property: Dear guest, first of all thank you for your love for West Lake Elegant Hotel and have a pleasant stay here. The hotel has always tried its best to provide perfect hospitality, and we are very happy to see your compliments on the hotel. The expectation of every guest is the direction of the hotel! We will continue to work hard to give you more impeccable service and detailed experience, so as to make the journey perfect. Looking forward to your stay again
Guest User
Kingsize-bedroom
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 2, 2023
The location of the hotel is easy to find, and the receptionist is very friendly. I am very satisfied with the stay, it is clean and hygienic, the bedding is very comfortable, the items are complete, and I feel at ease living here. Very recommendable 👍🏻
Original TextTranslated by Google
Response from Property: Thank you dear for writing Xiaomei's review with such heart, Xiaomei is really grateful, we can rest assured that you are happy. Your trust in us is our driving force. Xiaomei also always believes that a good word of mouth must be recommended from the most sincere satisfaction of customers. My dear, you can use this as your home when you want to relax. There are trees, water, blue sky and white clouds, without the noise of the city. Xiaomei and her friends will always be waiting for you! Xiaomei's purpose is: I am crazy for customers, and customers are fascinated by me. Welcome to go home anytime!
Guest User
Family Room With Two Beds
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The accommodation is very comfortable, the small yard is beautiful, the breakfast is good, and it is very convenient to go to the West Lake for cruises, mountain climbing and hiking.
Original TextTranslated by Google
Response from Property: Dear guest, first of all thank you for your love for West Lake Elegant Hotel and have a pleasant stay here. The hotel has always tried its best to provide perfect hospitality, and we are very happy to see your compliments on the hotel. The expectation of every guest is the direction of the hotel! We will continue to work hard to give you more impeccable service and detailed experience, so as to make the journey perfect. Looking forward to your stay again! Impression West Lake, meet elegantly~~~
Guest User
Family Room With Two Beds
Stayed in Jul 2023
Other
1 review
5.0/5
Outstanding
Posted on Jul 30, 2023
It is very close to the West Lake and Lingyin, and it is convenient to travel. I saw the sunset of the West Lake in the afternoon, and I took a photo nearby. The West Lake is intoxicating. Maojiabu and Guozhuang near the hotel are very worth visiting as the surrounding landscape of the West Lake. , eyes full of green, the mood immediately relaxed
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition~~, the shop has always believed in serving the subtle prescriptions to see the sincerity. A thousand miles begins with a single step. We may not be the best, but we strive to be better, so we pay attention to every detail. Thank you very much for stopping by and giving us valuable opinions, we will make rectifications as soon as possible, the road to growth, thank you!
Guest User
Guestroom - Twin Bed Room
Stayed in Jul 2023
Other
1 review
5.0/5
Outstanding
Posted on Jul 30, 2023
The B&B is located in the West Lake Scenic Area, the location is easy to find, and it is very convenient to eat and drink coffee around. The first feeling when you walk into the yard is that it is clean, and there is a cute cat. The room is also very tidy, the bedding is comfortable, and there is a parking lot at the door, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your good review! Greetings from afar, warm in my heart, and beautiful moments will last forever; this feeling is long, the mountains and rivers remain the same, happy torrents; greetings from friends, I will stay forever. I hope that our blessings can also sway for you, a happy heart boat, warming you and me. The store hopes to make continuous progress, and looks forward to your satisfaction and comfort when you stay. May the road to growth be accompanied by you!
Guest User
Two Bedroom Suite
Stayed in Jul 2023
Family
3 review
1.0/5
Posted on Jul 8, 2023
Hygiene: Poor This room does not have business conditions! Facilities: Poor
Original TextTranslated by Google
Response from Property: Dear guest, hello! Sorry for your bad stay experience. We are close to the West Lake Scenic Area. The building is rebuilt from an old house. Because the West Lake is relatively humid, there are many mosquitoes, and the wooden structure is partially rotten. We have actively arranged for personnel to repair it. You can contact us at any time during your stay to change a suitable room for you. We look forward to seeing you See our change next time you stay!
Guest User
Family Room With Two Beds
Stayed in Jul 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 30, 2023
The hotel is close to Lingyin Temple, the service is very good
Original TextTranslated by Google
Response from Property: Thank you dear for writing Xiaomei's review with such heart, Xiaomei is really grateful, we can rest assured that you are happy. Your trust in us is our driving force. Xiaomei also always believes that a good word of mouth must be recommended from the most sincere satisfaction of customers. My dear, you can use this as your home when you want to relax. There are trees, water, blue sky and white clouds, without the noise of the city. Xiaomei and her friends will always be waiting for you! Xiaomei's purpose is: I am crazy for customers, and customers are fascinated by me. Welcome to go home anytime!
Guest User
Family Room With Two Beds
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 29, 2023
Very satisfied, clean and hygienic. nice environment
Original TextTranslated by Google
Response from Property: Thank you for your good review! Greetings from afar, warm in my heart, and beautiful moments will last forever; this feeling is long, the mountains and rivers remain the same, happy torrents; greetings from friends, I will stay forever. I hope that our blessings can also sway for you, a happy heart boat, warming you and me. The store hopes to make continuous progress, and looks forward to your satisfaction and comfort when you stay. May the road to growth be accompanied by you!
Anonymous User
Guestroom - Lake View Kingsize Bedroom
Stayed in Sep 2021
Family
7 review
4.2/5
Very Good
Posted on Sep 25, 2021
It is located in the famous scenic area of Hangzhou in Maojiabu. There is free afternoon tea, and there are many varieties of tea. The hotel has a free parking lot. If you take a bus, you can walk to the hotel in only two or three minutes.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the hotel. No amount of advertising is as good as word of mouth. We always attach importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best , to make your trip easy and enjoyable, and look forward to your coming again to experience the different style of Hangzhou West Lake Elegance Hotel. wish all the best