Canopy by Hilton Hangzhou Jinsha Lake Hotel Reviews

Nice location; the hotel provided good service during my stay. Nice environment, highly recommended. Thank you.

服务非常贴心！住的很满意！特别感谢Ella, Grace 和Nancy! Very sweet and efficient service! Great experience! Special thanks to Ella, Grace and Nancy!

The hotel is conveniently located next to the Line1 Metro station, which means very easy to travel.The room itself was very comfortable, clean and well equipped with a modern standard, the bathroom was really nice. Great breakfast for a good start in the day. The staff were incredibly friendly and very helpful, particularly appreciate Zoey's service, catered to any requests I had! Great cost performance,I would definitely stay again.

Lovely comfortable hotel. The staff was really nice and helpful

卫生：good 环境：good 服务：good 设施：good

very good

made our stay worthwhile..everyone else seemed to be in a horrible mood throughout our stay. -Micheal made the cocktails so strong that they tasted horrible. -Breakfast is crap! The food wasn’t fresh. Garlic bread was as hard as a stone,the bacon tasted like it was cooked 3days ago and the kept reheating it.. 🤎everything else was perfect

Harry.Good

gooood

Facilities: new and complete. Hygiene: clean and tidy. Environment: atmospheric. Service: polite and friendly. My child has to take an online exam, and the front desk clerk helped me increase the speed of the Internet and gave me A4 paper and a fountain pen. Breakfast is rich in variety.

Free upgrade to lake view room, the lake view is so beautiful. The front desk service attitude is very good, all questions are answered patiently. Take the dog to walk along the lake, all the way to the square dance, the scenery along the way is beautiful, there are small trains, bicycle sightseeing, and yachts.

The room is big, the lake view room is beautiful, the front desk staff Xiao Luo and Xiao Ma are warm and helpful, the hotel facilities are relatively complete, it is pet-friendly, and they even provide a kennel for the puppy, which is worth recommending.

The environment of this hotel is very good. The room is spacious, bright and comfortable, and you can see the scenery of Jinsha Lake. The front desk service Molly and Gino are very good. I arrived at the hotel at more than two o'clock in the morning. They are very patient. Thank you.

I didn't want to foster my dog, so I drove to Hangzhou for a business trip. I found this pet-friendly hotel. The overall impression was good, and the rating was full of five stars. First of all, it is pet-friendly, which is very important. I checked in on the same day, walked the dog, and left it in the room by itself, and I went out to handle work. When I came back in the evening, I found that the hotel was very considerate and prepared a dog toilet, urine pad, dog kennel, and small toys at the door. This really warmed me. The dog also liked it. The whole hotel environment and facilities are good, and the lake view is beautiful. Non-smoking rooms need to strengthen guest promotion. There are both Chinese and Western breakfasts, which can meet my needs. I recommend staying in this hotel. The front desk staff has a good attitude and a strong sense of service. 👍I will come again next time