Jindi square Sandun Hangzhou Mtour Hotel Reviews
Jindi square Sandun Hangzhou Mtour Hotel
Room 105, 1F, Building 3, No.258 Zhouping Road, Hangzhou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Jindi square Sandun Hangzhou Mtour Hotel Guest Reviews
4.8/5
Excellent
1216 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1216)
Positive reviews(1198)
Reviews with photos/video(103)
Delicious breakfast(111)
Classy environment(103)
Friendly front desk staff(100)
Quiet & comfortable(52)
Convenient parking(44)
Perfect for business trips(39)
Close to metro(17)
Good Internet(4)
Negative reviews(18)
.xjsjudrvhd
Elegant Double Room
Stayed in May 2024
Business travelers
8 review
Outstanding
Posted on May 11, 2024
The service attitude of this hotel is very good. It is warm and thoughtful, making people feel very comfortable. The environment of the hotel is very elegant and there is a place to read. The guest rooms are fully equipped, making people feel very comfortable. The price of the hotel is affordable and the cost performance is very high, which makes people feel very cost-effective. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Xiaoguaishoune
Elegant Double Room
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 9, 2024
The hotel front desk service is very good. Miss Dubei and the assistant brother are very considerate and confident. The room is very clean. The front desk gave a free upgrade. The breakfast variety is also very rich, and it is independent. The room was booked by Ctrip, and the price is very favorable. It is really value for money. There is also a robot to deliver meals, which is super convenient. The pillows and mattresses are super comfortable. No wonder Atour's products are recommended by so many bloggers. It's super good. Parking is also very convenient. There is a parking lot at the door. Super good, give a full score of 50 stars!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Hangzhou Sandun Jindi Plaza Atour Hotel will be the warmest and most unique one in your memory. Wish you well!
Guest User
Superior Twin Room
Stayed in May 2024
Friends
8 review
Outstanding
Posted on May 4, 2024
Very good! Plenty of parking spaces, free parking, rich and delicious breakfast. I highly recommend the Italian coffee! It tastes so good!
The environment is very large indoors! Warm colors! It feels like home
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your patronage! Your satisfaction is our highest pursuit! If you need any help from us in the future, please feel free to contact us. We will serve you as always! It is our great honor to serve you!
SamPeter
Superior King Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 4, 2024
I went to Hangzhou for a May Day trip. I looked for a hotel near my friend's house in advance. I chose Atour when I saw it. I often stayed at Atour on business trips before, so I had a high impression of the hotel. This time it was as good as always. The parking lot can be parked for free on the ground and underground. The breakfast is very rich. The room is clean and the soundproofing is good. Let's talk about the service. The auntie cleaned very cleanly and folded the clothes on the bed very neatly. When I left, the child's cushion fell down, so the customer service added WeChat and asked for the address, and mailed it to my home for free. It was very considerate. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Hangzhou Sandun Jindi Plaza Atour Hotel will be the warmest and most unique one in your memory. Wish you well!
Guest User
Superior King Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 19, 2024
The room is very clean and business-like overall. The front desk service is super friendly. I will consider staying here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Sandun Golden Plaza Atour Hotel. Your satisfaction is the driving force for the hotel to move forward. No need to say more, just come often! I wish you: smooth work and a good mood every day O(∩ _∩ )O~
Guest User
Elegant Double Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 30, 2024
The facilities are new, the hygiene is good, the pillows and bedding are comfortable, the service is OK, except that there are no places to eat around, everything else satisfies the workers
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Sandun Golden Plaza Atour Hotel. Your satisfaction is the driving force for the hotel to move forward. No need to say more, just come often! I wish you: smooth work and a good mood every day O(∩ _∩ )O~
Guest User
Superior Twin Room
Stayed in Feb 2024
Family
1 review
Very Good
Posted on Feb 15, 2024
I was traveling to Hangzhou and was satisfied with the stay at Atour. It was quiet, the bed was comfortable, and the sleep quality was high. There were no businesses around, so I had to drive to a slightly farther place to eat. The downside was that the bathroom didn't have an exhaust fan and there was a bit of smell.
Original TextTranslated by Google
Response from Property: Thank you for your review. I hope Atour can be the hotel you always choose during your trip. Thank you again for your praise. I wish you a happy life and a happy family. I look forward to staying here again!
Guest User
Superior Twin Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 8, 2024
The room is very clean and the sleep is very comfortable. I am very satisfied. It is worthy of Atour. The price-performance ratio is very high
Original TextTranslated by Google
Response from Property: A sincere compliment can make Duoer happy for the whole day, a brilliant smile warms my heart, and hearing your satisfaction makes ripples in my heart. I look forward to seeing you again next time!
Guest User
Superior Twin Room
Stayed in Dec 2023
Couples
2 review
Amazing
Posted on Jan 1, 2024
The room is very good and the experience is also very good
Facilities: There is a gym on the 3rd floor, but I didn't go because of time constraints
Breakfast is still very good. The only thing that I feel is not good enough is that although the TV uses an AOC monitor, it is still an old system. I also confirmed with the customer service that the installer made a mistake, otherwise I think the experience would be particularly good. The heating is wired in a unified way. Sometimes it is too hot in the afternoon and the cooling cannot be adjusted
Hygiene: Very good. Every day they ask if cleaning is needed
Stayed for four consecutive days. Overall evaluation is very good, very good, and the price is also moderate. Give good reviews and keep it up!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and giving us your comments. We are very sorry that we failed to give you a satisfactory stay experience. The TV problem is currently being upgraded. We look forward to your next stay.
Guest User
Elegant Double Room
Stayed in Dec 2023
Business travelers
4 review
Outstanding
Posted on Dec 27, 2023
This time I came to Hangzhou, I stayed in this hotel, which has convenient transportation, free parking and convenient environment. Although the lobby is not particularly large, the front desk and leisure area on the first floor are full of cultural atmosphere. The decoration style is low-key but elegant. The front desk reception is skilled and warm. The layout of the guest rooms is reasonable and warm. The waiters all greeted the guests with a smile, which made me feel no restraint. Breakfast hall: In the soothing music, delicious food, many styles and delicious, special snacks, various fruits, can always open the taste buds.
This stay made me feel that this is a hotel that really makes the hotel feel like home, and I must give it a thumbs up!
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again. We will serve you wholeheartedly and look forward to your next stay!
Ningboyouke
Superior Twin Room
Stayed in Dec 2023
Family
15 review
Outstanding
Posted on Dec 24, 2023
The breakfast is rich, the front desk is warm and meticulous, full marks! The breakfast is rich, the front desk is warm and meticulous, full marks! The breakfast is rich, the front desk is warm and meticulous, full marks! The breakfast is rich, the front desk is warm and meticulous, full marks!
Original TextTranslated by Google
Response from Property: Thank you for your praise. We are very glad that you are satisfied with our hotel service. We will continue to work hard to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!
Taiyangyu26000
Superior King Room
Stayed in Dec 2023
Other
19 review
Outstanding
Posted on Dec 24, 2023
We booked Atour for our child's exam, and it really didn't disappoint! The sanitary environment is excellent. Because the child finished the exam late and checked out late, the front desk was very enthusiastic to do a late check-out, and no fees were charged. It was really touching in such a cold day! The courier also helped us collect it, thank you service staff, hard work!
Original TextTranslated by Google
Response from Property: Thank you for your praise and compliments. We will continue to work hard to maintain a high standard of hotel services. I hope you will choose us again on your next trip, and we will serve you wholeheartedly.
ShiKIKIna
Superior Twin Room
Stayed in Nov 2023
Business travelers
2 review
Outstanding
Posted on Dec 4, 2023
The lighting in the room is quite comfortable. There are two kinds of hard latex pillows, which are really suitable for me. There is even a dressing room in the room. The layout is my favorite one among all the hotels I have ever stayed in! The attitude of the guy at the front desk is also very good! The breakfast is very rich, and the bad mood of the business trip is cured!
Original TextTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!
Guest User
Superior Twin Room
Stayed in Nov 2023
Family
1 review
Outstanding
Posted on Nov 27, 2023
It is a hotel with a lot of cultural heritage. Each waiter has his own flower name which is very interesting. The service is very good. They checked me in early and the environment is relatively clean and sanitary.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our Hangzhou Sandun Jindi Plaza Atour Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you the supreme service experience.
Guest User
Superior King Room
Stayed in Apr 2024
Business travelers
7 review
Posted on May 1, 2024
I have never stayed in such a bad hotel. I am not satisfied with the environment, facilities and services. I booked 6 nights separately, but it was a consecutive stay. The front desk could not find it. They kept calling to ask me if I wanted to extend the stay. If I booked separately, I had to go to the front desk to swipe my card every day. First of all, the service was wrong one day. It was booked without breakfast. When I checked in, I asked the front desk whether I could still eat normally on the day without breakfast. The front desk said yes. I really went to eat and told me that there was no breakfast. The sound insulation is also very bad. It feels no different from sleeping on the first floor street. The noise downstairs, the sound of cars passing by, the sound of walking upstairs, and the sound of water in the bathroom are noisy. It is understandable that the lights of Atour are relatively dim. It feels like there is a place for a refrigerator in the cabinet at the entrance, but there is no refrigerator. It is also inexplicable to put a chair next to the bed. I couldn't stand it after sleeping for two nights and ran away. It cost more than 500 yuan a night on May 1st. It was much better to change to more than 400 yuan.
Original TextTranslated by Google