Manju·Hangzhou Xiaoshan International Airport Store

Manju·Hangzhou Xiaoshan International Airport Store Reviews

Manju·Hangzhou Xiaoshan International Airport Store

6-8f, airport comprehensive service building, 10 meters north of the intersection of xiangfei road and hangjing road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Manju·Hangzhou Xiaoshan International Airport Store
Manju·Hangzhou Xiaoshan International Airport StoreManju·Hangzhou Xiaoshan International Airport StoreManju·Hangzhou Xiaoshan International Airport Store
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Manju·Hangzhou Xiaoshan International Airport Store Guest Reviews

4.6/5
Very Good
4471 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(4471)
Positive reviews(4341)
Reviews with photos/video(253)
Easy to get around(791)
Convenient location(719)
Close to airport(697)
Offers pick-up/drop-offs(610)
Classy environment(603)
Friendly front desk staff(420)
Large rooms(219)
Delicious breakfast(141)
Negative reviews(122)
Guest User
2-bed Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Spent only 5 hours for an overnight layover but very impressed by the great services provides by 小孔&小杭 and thanks for the free room upgrade. The smart toilet was definitely a wow factor that you won't expect at this price level. Wish I had a chance to try breakfast but my flight was too early. Catching the shuttle bus to T3 was a bliss. Just a tip: if you arrive late like me, remember the shuttle bus frequency will drop from every 10 mins to every 30 mins after 12:30 so hurry up. The shuttle bus station is under terminal 4, keep walking pass the bus terminal lobby. Take the shuttle bus 1 to the 综合服务楼/comprehensive service building
Response from Property: ❤Thank you for your stay❤I am so happy to see you praise me so much❤If you think it is good, please come and play often❤
Jia Hui
2-bed Room
Stayed in Apr 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Apr 8, 2024
Convenient location with free shuttle service to and fro airport. Centralised aircon doesnt seem to work, air is still so room is stuffy and warm. Asked the hotel staff about it and they suggested to open the windows to let air in. Showerhead and rainshower looks very old.
Response from Property: ❤Dear customer, hello❤Thank you for your valuable advice❤We will definitely review our shortcomings and actively correct them❤Try to satisfy you❤Welcome to supervise❤Thank you❤ ❤Dear guests❤We are very sorry❤We failed to satisfy you❤We are deeply sorry for this❤Please allow us to collectively bend 90 degrees to offer you our apologies❤Please rest assured❤We will satisfy you next time you stay❤
Nathanael
2-bed Room
Stayed in Apr 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Apr 5, 2024
A spacy and quiet hotel that is about 10 mins walk from t4. Very nice and good heated toilet seat
Response from Property: Dear guests❤Thank you for choosing our Kaiyuan Manju Xiaoshan International Airport Store❤I am very happy to make your stay comfortable and safe❤Xiaoman works 100%❤Only for your satisfaction❤Looking forward to your next visit❤
Umee Peetiya
Guestroom (Superior Queen Room)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It’s clean and the staff very nice
akepira sng
2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 12, 2024
good place good person . the officer at night time is very nice. the location near airport. they have the bus to pick up me. they have supermarket 24hours. my room can see the airport.
Response from Property: ❤Thank you for your stay❤I feel so happy when I see you praising Xiaoman so much❤If you like it, please come and play often❤
wideeyes
2-bed Room
Stayed in Dec 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Stayed for one night due to transfer flight. Hotel is located within the airport complex but it was hard to find - perhaps because it is not on Google maps. Supposedly there is a shuttle bus but no clear information on how to go. Ended up taking Didi and paying 1 USD for the ride which seems stupid. But overall the hotel is clean, big and well amenities for it's price. They have morning shuttle hourly to the airport from the hotel.
Response from Property: ❤Thank you, dear, for choosing Xiaomanjia among thousands of hotels. Xiaoman's Home is located in the Comprehensive Service Building of Hangzhou Xiaoshan International Airport ❤ It is only 900 meters away from Xiaoshan Airport ❤ Convenient transportation ❤ This is one of the reasons why many guests choose Xiaoman's Home ❤ Man enjoys life ❤ Travels with peace of mind ❤ Xiaoman is looking forward to it Meet you again❤
Pa RAINNY
2-bed Room
Stayed in May 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on May 14, 2024
Nice staff .. he can communicate by English well Good service minded Clean and silent more than the expectations They help to move suitcase and send us to the Airport ❤️❤️🙏🙏🙏 However I can’t recommend about breakfast due to early check out
Anonymous User
2-bed Room
Stayed in Oct 2023
Business travelers
2 review
3.0/5
Posted on Oct 18, 2023
Good location if you have a connection flight for a lay over. Free bus pick up and drop off. They will pick you up in the drop off area. At Gate 25. Hotel room needs a good clean and furnishing was old and in need of a good clean. TV did not work, but the bed was good.
Response from Property: Thank you for your review. Regarding the flaws you pointed out, we will definitely check the rooms one by one and make improvements. We feel particularly guilty. My friends, we deeply apologize to you. We promise to provide you with a better stay experience next time. ! Looking forward to your next stay~
Anonymous User
2-bed Room
Stayed in Mar 2024
Business travelers
14 review
4.5/5
Great
Posted on Jun 8, 2024
Nice stay. The location is great, near to the airport. It is a choice for those changing flights.
Guest User
2-bed Room
Stayed in Aug 2024
Solo travelers
18 review
4.5/5
Great
Posted on Aug 5, 2024
Big spacious rooms, clean, good AC and next to the airport
Guest User
2-bed Room
Stayed in Dec 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 1, 2024
Everything was great besides the strong smoke smell in the room. Something to be aware of considering the hotel allows smoking in the rooms.
Response from Property: ❤Dear Guests❤Thank you very much for choosing to stay in our branch and sharing your stay experience❤Guests who encounter relevant problems during their stay can report it to the front desk in a timely manner❤The hotel is on duty 24 hours a day❤We will try our best to help as soon as possible You solve the problem❤Our branch is committed to providing you with a cordial and thoughtful check-in experience❤Sincerely looking forward to your visit again❤
Epij
2-bed Room
Stayed in Dec 2023
Solo travelers
22 review
3.7/5
Posted on Jan 2, 2024
if you are coming from the airport or just needing a place to crash before your flight, it is a good option. The rooms are very large and have what you need. The room was not the cleanest and it smelled terribly of smoke. I had not asked for a smoking room, but I had not asked for a non-smoking either, so I guess that may be partially my own fault. I was waiting an arrival the following morning so I as coming from Hangzhou train statio0n by Didi...I am a foreigner and the location is not available from the English version of Didi. I would recommend going to the airport and walking to the hotel if you are able. The hotel is about a 10 minute walk to the hotel. The staff did not speak any English and could not help when I called for assistance...there are other Manju hotels that are not the same as this one. The location is excellent and despite my worries and the disclaimer sent, it was not noisy at all.
Response from Property: ❤Dear Guests❤Thank you very much for choosing to stay in our branch and sharing your stay experience❤Guests who encounter relevant problems during their stay can report it to the front desk in a timely manner❤The hotel is on duty 24 hours a day❤We will try our best to help as soon as possible You solve the problem❤Our branch is committed to providing you with a cordial and thoughtful check-in experience❤Sincerely looking forward to your visit again❤
Hsu
2-bed Room
Stayed in Apr 2024
Business travelers
6 review
4.5/5
Great
Posted on Apr 21, 2024
Good hotel, friendly staff. Verg close to airport.
Guest User
2-bed Room
Stayed in Oct 2023
Business travelers
1 review
2.5/5
Posted on Nov 5, 2023
Worst experience on breakfast, only 10 variety of food ,no fruits , no cookies
Response from Property: ❤Hello❤I am the chef of Manxiang Restaurant❤We apologize that our dishes do not meet your taste❤Next time you come to the store❤you can try our popular dishes or I can recommend them to you❤Thank you for your feedback and wish you a happy life❤
Guest User
M2-bed Room
Stayed in Dec 2023
Family
3 review
3.2/5
Posted on Jan 6, 2024
Good location and friendly staff. 24hrs store next to hotel.