GreenTree Inn (Lin'an Wanma Road Wanhua Square) Reviews
GreenTree Inn (Lin'an Wanma Road Wanhua Square)
greentree-inn, Lin'an District, Hangzhou, Zhejiang, ChinaView Hotel Details
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GreenTree Inn (Lin'an Wanma Road Wanhua Square) Guest Reviews
4.7/5
Outstanding
255 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(255)
Positive reviews(251)
Reviews with photos/video(36)
Friendly front desk staff(26)
Awesome amenities(23)
Delicious breakfast(20)
Classy environment(18)
Easy to get around(17)
Would stay again(7)
Convenient for shopping(5)
Average sound insulation(4)
Negative reviews(4)
Beeh’s life
Stayed in Jul 2022
Travel with friends
15 review
3.0/5
Posted on Jul 19, 2022
Not bad for the amount of money you pay for a room. It’s close to the restaurants but far from the clubs and bars
Sasha kadidah
Stayed in Apr 2022
Business travelers
2 review
4.7/5
Amazing
Posted on Apr 21, 2022
Very clean
Dr. IAK
Stayed in Jan 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 13, 2023
Great location and good services
Agrawal
Double Room
Stayed in Jan 2023
Business travelers
19 review
4.5/5
Great
Posted on Jan 7, 2023
Cheap price with average room
Daqiuhekafei
Stayed in May 2022
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jun 26, 2022
Chain hotels are generally more comfortable. Hygiene is the most satisfactory place. The cost performance is also very high. The hotel's transportation location is very convenient. It is only one kilometer away from Wanhua Plaza, a commercial complex. Surprisingly, the front desk of the hotel prepared tea for customers attentively. In the hot summer, that glass of water and tea increased customer satisfaction, and truly made you feel at home. If you have the opportunity to go to Lin'an in the future, I will continue to stay here.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched. We will Keep up the good work and always be ready to come back anytime.
Guest User
Double Room
Stayed in Jan 2023
Business travelers
9 review
1.0/5
Posted on Jan 16, 2023
Poor service attitude at the front desk and hair on the kettle in the room.
Original TextTranslated by Google
Response from Property: Hello, we are very sorry that we cannot bring you a satisfactory experience. We cherish every customer's choice and trust, and always hope to do better. We will continue to improve and improve, improve service levels, and strive to provide you with Bring a better experience. Regarding the issues you mentioned, we have already given you feedback. If you have any questions later, please contact us in time and we will serve you wholeheartedly.
Anonymous User
Stayed in Oct 2021
Business travelers
1 review
1.0/5
Posted on Oct 24, 2021
This is my second stay. The transportation is more convenient and the front desk service attitude is better, so I decided to choose GreenTree Inn again yesterday when I had something to do in Lai'an.
But when I went out to buy some fruit this morning, the hotel opened the door and entered the hotel without renewing my stay, calling the cleaning lady, or checking out? ? ? Because the door was locked, I didn't take care of the mobile phone IDs and other things that were randomly placed in the room when I went out. I just want to ask? Didn't I pay the room fee? Can you open the door and come in and out at will? ? ? Does it fit
I didn’t take photos of the room staff who opened the door and went in because I was shocked when I returned in the morning, so I’ll just post some actual photos of the hotel room.
Original TextTranslated by Google
Response from Property: We are very sorry to give you a bad check-in experience. According to what you said, we have reported it to the room manager and punished the relevant room staff accordingly. We will learn from this lesson and strengthen staff training to avoid this happening again. Thank you very much for your opinions. We have also found our own problems and made improvements in time. Each of your opinions is our precious wealth.