DoubleTree by Hilton Hotel Hangzhou East Reviews

My wife checked-in a day earlier and neither of us experienced any difficulties. The warm cookie offered upon check-in was a welcome gift. Our room was comfy and clean. Although the hotel is some distance from West Lake it is convenient since we arrived and left Hangzhou via the East Railway Station, which is only 5 stops away on metro Line 1. We will definitely consider booking Double Tree again next time we visit Hangzhou.

The service and the rooms are amazing. Will definitely come back for a visit. The dinner was not that good for the price we payed but the breakfast was worth it. The bathtub had issues when we finished taking a bath. When draining the water, there was a leakage with the bathtub that left the bathroom wet. But overall experience is amazing

Good service, clean and spacious room, location also quite but not dead so you can find around some shopping and catering options

It's a peaceful and cozy hotel away from the bustling touristy sites. Location- Truthfully, the hotel is far from alot of the attractions like the West Lake and Song Dynasty. But the convenience of the metro just 3mins away made up for it. There is also a big mall opp this DoubleTree that caters alot of shopping and food. Food- Breakfast was generally¹ just average. We went down for breakfast at 8.30am and quite abit of selection was already turning cold and hard. Room- I'm more particular about cleanliness when booking an accommodation because I have kids and I'm really pleased with DoubleTree 😊. Room is spacious with higher ceiling compared to other hotels, it's very clean and bed is very comfortable. Experience- The warm welcome and advises at the front office by Mr Milo and Mr Device started the beautiful stay at DoubleTree, of coz their signature warm cookies too! We had a very comfortable and happy stay at DoubleTree. The plus points are the billard 🎱 room at the basement, the swimming pool, the sauna, steam room and the gym. After a day of activity squeezing through all the attractions, it's relaxing and nice to rest back at DoubleTree. We had a good stay, thank you DoubleTree!

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a decent buz traveler hotel but location is abit secluded.

The location of the hotel is great and can easily be accessed by metro. The services was great, hotel staff very professional and the food was good as well. The location of the hotel makes it easy to access metro lines to connect other sides of the city. I'll definitely stay day again if I find myself in hangzhou👍🏾👍🏾

Great.. Awesome.. Goood..

Service was great, bilingual staff. Maintained safety and security at all times. Buffet was both western and local. Staff were amazing. Definitely revisit.

Had a great time celebrating my sons birthday at the indoor pool. The staff were so nice and helpful and the free cookies were my husbands favorite lol

The room was clean and tidy, and warm cookies were given upon check-in. Comrade Xiaolin was especially warm and thoughtful in his service. Five-star praise

The hotel is very close to the subway station and Longhu Paradise Walk, with convenient transportation. The service is very good, I will come again next time!

The hotel is in a great location, very close to the subway station, and there are large shopping malls and convenience stores nearby. The hotel lobby is spacious, and Violeta at the front desk provided good service. She arranged a room upgrade in advance and asked in advance if toiletries were needed. The room was also very clean and the environment was great!

Yiyi The service is very enthusiastic, the hotel facilities are complete, and the surrounding transportation is very convenient!