Orange Crystal Hangzhou West Lake Wulin Plaza Yintai Hotel Reviews
Orange Crystal Hangzhou West Lake Wulin Plaza Yintai Hotel
No.267 Tiyuchang Road, Hangzhou, ChinaView Hotel Details
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Orange Crystal Hangzhou West Lake Wulin Plaza Yintai Hotel Guest Reviews
4.8/5
Excellent
2016 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2016)
Positive reviews(1990)
Reviews with photos/video(196)
Easy to get around(187)
Friendly front desk staff(173)
Quiet & comfortable(85)
Delicious breakfast(73)
Close to metro(57)
Convenient for shopping(47)
Would stay again(40)
Nice bathtub(26)
Negative reviews(21)
hanyoungsg
Superior Queen Room
Stayed in May 2024
Family
4 review
Very Good
Posted on May 25, 2024
Service is good here. The hotel is a bit dated and could do with a renovation. The place is well maintained.
Response from Property: Dear guests, thank you for taking the time to leave a review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable stay. Thank you for your support and trust!
Samed xiaming
Superior Queen Room
Stayed in Jun 2024
Friends
1 review
Amazing
Posted on Jun 4, 2024
The place is nice. Really neat.
Guest User
Superior Queen Room
Stayed in Dec 2023
Solo travelers
2 review
Outstanding
Posted on Dec 29, 2023
Comfortable hotel with spacious rooms. Quick check in and check out. The location is close the the West Lake, one of the main attractions. There are several malls nearby and the metro is also about a 10 min walk.
Response from Property: Ihopethateverytimeyoucome,youcanfeelthewarmthofhomehere,becausemeetingbringsjoy
DanS84
Deluxe Queen Room
Stayed in Nov 2023
Solo travelers
53 review
Great
Posted on Nov 17, 2023
The rooms are nice but they do seem a little dated. Apart from that they are very spacious and it’s very central to Wulin.
Response from Property: Dear guest, thank you very much for taking the time to review the hotel. Your satisfaction is our pursuit. We will actively improve based on your suggestions. We welcome you to come again and wish you a happy life!
Nana
Executive Room - City-View, Night View (2 beds)
Stayed in Mar 2024
Other
3 review
Amazing
Posted on Mar 10, 2024
Fantastic hotel, highly recommended! The hotel is so well located, convenient store is just downstairs, many restaurants around, 5 mins walk from metro station Wulin square. The hotel room is super clean, provides good amenities. We love the dumplings restaurant opposite the hotel, Jian De Da Bao, went for breakfast everyday.
Response from Property: Thank you for leaving a positive review for our hotel! We are deeply honored. Every customer's satisfaction is our driving force in pursuing excellent service. We are very happy to hear that you were satisfied with our room and service. Welcome to visit again and we look forward to providing you with a better experience.
uumee_uumee
Superior Queen Room
Stayed in May 2024
Solo travelers
42 review
Posted on Jun 11, 2024
The hotel is close to the area with shopping malls .
Guest User
Business Queen Room
Stayed in Nov 2023
Couples
10 review
Very Good
Posted on Nov 18, 2023
the aircon in our room was very warm during our stay. we called the hotel reception to fix it but they cannot do anything about it as its centrally controlled. otherwise location is good and convenient as it is located near the subway station. staff are helpful and friendly but I really cannot stand the warm temperature in the room. I will not come back again as my sleep was disrupted by the warm temperature every night.
Guest User
Superior Queen Room
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Jan 3, 2024
Good location, friendly staff, highly recommended.
Response from Property: Thank you for your affirmation of the hotel. We will continue to work hard to provide every guest with a comfortable and warm stay experience!
Jun
Executive Room - City-View, Night View (Double bed)
Stayed in Mar 2024
Friends
1 review
Outstanding
Posted on Mar 8, 2024
Great place! Friendly staff!
Sedef
Superior Queen Room
Stayed in Nov 2023
Business travelers
6 review
Outstanding
Posted on Nov 12, 2023
Excellent location good service but..
David Gobrogge
Deluxe Queen Room
Stayed in Dec 2023
Couples
4 review
Outstanding
Posted on Jan 21, 2024
Great hotel, great location!
Guest User
Business Queen Room
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 21, 2023
Very Good location, Nice staff
Danny_L
Deluxe Queen Room
Stayed in May 2022
Solo travelers
20 review
Outstanding
Posted on Jul 26, 2022
The check in process was smooth. Room was spacious and clean. The bath was great!
Anonymous User
Superior Queen Room
Stayed in Dec 2022
Friends
12 review
Outstanding
Posted on Jan 2, 2023
It’s a very nice hotel and the service was quite nice 😊 I enjoyed my stay here..
Response from Property: Dear guest, thank you for your high recognition and support. With your encouragement, we will become better and better. We look forward to your visit again and wish you a happy life.
Distinguished guests! Thank you for your high recognition and support, with your encouragement we will be more and more excellent, looking forward to your visit again, I wish you a happy life.
Zinhle_Zee
Superior Queen Room
Stayed in Aug 2022
Couples
14 review
Very Good
Posted on Aug 25, 2022
We visited Hangzhou for our summer break and we had an amazing time at the hotel, the staff is friendly the only thing is that the food is mostly Chinese but we had a great time. 👏👏👏