Hanting Hotel (Hangzhou Wulin Road Center) Guest Reviews
4.7/5
Outstanding
2939 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(2939)
Positive reviews(2839)
Reviews with photos/video(567)
Friendly front desk staff(335)
Delicious breakfast(212)
Quiet & comfortable(201)
Convenient for shopping(140)
Convenient parking(136)
Close to metro(59)
Convenient public transportation(43)
Secluded lake view(25)
Negative reviews(100)
Joyce Hui Si
Family Room
Stayed in Aug 2024
Family
5 review
4.0/5
Very Good
Posted on Aug 25, 2024
Just feel that there is a smoke smell in the room, otherwise it’s nice to stay.
ttgele
Guestroom (2 beds)
Stayed in May 2024
Solo travelers
15 review
4.7/5
Amazing
Posted on May 26, 2024
Good place in the middle of Women’s street. Not much traffic and quiet around the hotel. However, lots of people smoking in the hallway and the staff do nothing about this problem.
Response from Property: Dear guests, thank you very much for your feedback. We apologize for the situation that you mentioned that someone was smoking in the corridor and the staff seemed to be inaction. We will immediately investigate and verify this matter. If the situation is true, we will definitely strengthen the management and training of staff to ensure that similar situations will not happen again. At the same time, we will also strengthen the inspection of public areas such as corridors and strictly stop smoking to ensure the comfort and healthy environment of all guests. Thank you again for your feedback. We will try our best to improve and bring you a better accommodation experience.
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on May 20, 2024
Staff service are great. Hotel sited in the middle section of Wulin Road (HZ Women Shopping Street) and nearest subway station is FengQi station about 0.7Km walk. Bus service Line#12 outside FengQi station Exit/Entrance C1 takes about 5mins to Wulin Road(hotel).
Anet
Double Room
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 16, 2024
A great place to stay, the staff was really helpful.
Response from Property: Thank you wrey much for your recognition We look forward to your next stay!
Beibei20091229
Superior Double Room
Stayed in Oct 2024
Couples
82 review
4.7/5
Amazing
Posted on Oct 23, 2024
Overall it's not bad, breakfast is quite rich, it's about 500 meters away from the subway station, not far from the West Lake, passing by Wulin Night Market, very convenient, the room is clean and tidy, maybe the decoration is a bit old, it feels a bit old
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! The hotel is located in Wulin Business District, close to the West Lake Scenic Area, and is very convenient for travel. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve our future services. We look forward to your visit again, and we will serve you wholeheartedly ~ I wish you a happy life ~
Weihong68
Superior Double Room
Stayed in Sep 2024
Family
133 review
4.8/5
Amazing
Posted on Sep 27, 2024
There is a nice tea fragrance when you enter the lobby. The perfume smells really good. There is a parking lot. The room is big enough to live in. The shower water is large. Especially 4 bottles of water are provided in the room, which is very considerate. Recommended.
Original TextTranslated by Google
Bietouwokuzi
Guestroom (3 Beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The accommodation experience this time was very good! Checking in early was also agreed very happily. Any problems were solved in time. There was a microwave next to the hotel front desk, and tea, sour plum soup and orange juice were provided. The front desk also provided boiled water. I saw that I could ask for a pillow change. The service was very considerate! The overall service attitude was very good! ! I personally bought food and took it downstairs to the microwave to heat it up. It was very simple hahahaha. The room was also newly renovated. I saw that the air conditioner was also newly replaced by Gree. The TV in the room was very big hahahahahahaha, watching TV was super cool! The hotel is in the Wulin Road business district, but it is also quiet in the hustle and bustle. It is in a small alley, in a residential building. It is a relatively large hotel with a yard for parking. There are also many people staying. I personally booked a hotel for two nights. The first night was at the Wulinmen subway station store. That was actually good, but after I changed to this hotel, there was still a gap between the two hahahaha. The service attitude and hotel room type of this hotel are very good! ! Give a super praise! ! ! ! ! ! !
I didn't take many photos of the hotel. You can refer to other reviews and photos. The room was really comfortable. They also thoughtfully prepared two pillows, one soft pillow and one sleeping pillow. My mother was very happy to see the two pillows as soon as we entered and said this was really good. We stayed for five or six days, traveled to two cities, and stayed in three hotels. This was the only one that prepared this. It was really thoughtful! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your trust and choice of Hanting Hotel. Your satisfaction is the driving force for the hotel to move forward. We are willing to do our best to make your Hanting trip easy and enjoyable. We look forward to your visit again and wish you a happy life~
RaywLau
Guestroom (3 Beds)
Stayed in Sep 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Sep 24, 2024
Advantages: high cost performance; close distance, you can get to the subway station in ten minutes; the room is large enough for one person to live in; there are two washing machines and dryers each; it will not be too stuffy when you return to the room after leaving for a long time; there is a lobby Different pillows are available
Disadvantages: There is breathing sound in the toilet (should be from the drain pipe); only paper cups are provided for cups
Original TextTranslated by Google
Chengzhihong
Superior Double Room
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The location is great, on Wulin Road, a few dozen meters from the bus stop, more than 10 minutes walk to the subway, many snacks around, shopping is very convenient. Hanting service is very good, there are free drinks, washing and drying machines, the room is clean and hygienic, I left my headphones when I checked out, and the hotel guy called to let me know that I could send them back, I was very satisfied.
Original TextTranslated by Google
去有風的地方
Guestroom (3 Beds)
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Very satisfied with the accommodation experience. The room is clean, comfortable and quiet. All the waiters at the front desk are very caring and helpful. Free washing and drying machines are also provided. It is worthy of praise. It is convenient for guests who travel for a long time and feels like home. Recommended
Original TextTranslated by Google
pmwata
Superior Double Room
Stayed in Aug 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Sep 1, 2024
The staff is very kind and helpful. The room has only the bare necessities. I wish there was a refrigerator. Considering the price, I thought it would be nice to have a robe.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Hanting Wulin Road Center Hotel and sharing your experience. We are very happy to receive your recognition. The hotel is located on Wulin Road, close to Wulin Square, and only ten minutes' walk from West Lake. It is convenient for travel and free parking is available on site. We sincerely hope to serve you again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The bar service was very good. There was a very enthusiastic waiter. He even said it was his first day at work. Such a service attitude was really good👍. The room was very clean. I also liked the room number. I was very happy on this trip.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Hanting Hotel Wulin Road Center and sharing your stay experience. We are very happy to receive your recognition. The hotel is located on Wulin Road, close to Wulin Square, and is only a ten-minute walk from the West Lake. It is convenient for travel. Free parking is provided inside the hotel. . We sincerely hope to serve you again and wish you a happy life!
Hetaijingdemama
Superior Double Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Bring your kids to play by the West Lake, parking is convenient and the location is also convenient.
After putting down the luggage, there are red free bicycles at the door to ride to the West Lake.
The hotel prepared gifts for the children, and the children were very happy 👍 The bed is very comfortable, the sleep is good and it is very quiet 👍 Next time I come to West Lake, I will choose to stay here again.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Hanting Hotel Wulin Road Center and sharing your stay experience. We are very happy to receive your recognition. The hotel is located on Wulin Road, close to Wulin Square, and is only a ten-minute walk from the West Lake. It is convenient for travel. Free parking is provided inside the hotel. . We sincerely hope to serve you again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
It's very close to Wulin Yintai, just a few minutes' walk away, and not far from other attractions, very convenient for travel
The environment and sanitation are very good
Original TextTranslated by Google
Guest User
Double Room
Stayed in Aug 2024
Family
1 review
3.8/5
Good
Posted on Aug 5, 2024
The front desk and the cleaning lady are very nice and the service is very considerate. They provide packaged mung bean soup for check-in and check-out. They even give you portable floral water when you go downstairs for a walk. It's a great experience to stay with children!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and experience sharing. Thank you for your valuable suggestions. We will definitely do better and strive to provide every guest with a home-like stay experience. Welcome to come again.