Huachen Fengting Hotel

Huachen Fengting Hotel Reviews

Huachen Fengting Hotel

No.333 Wujiang Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
Huachen Fengting Hotel
Huachen Fengting HotelHuachen Fengting HotelHuachen Fengting Hotel
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Huachen Fengting Hotel Guest Reviews

4.4/5
915 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(915)
Positive reviews(863)
Reviews with photos/video(137)
Easy to get around(148)
Friendly front desk staff(117)
Close to metro(82)
Large rooms(40)
Convenient parking(30)
Perfect for business trips(12)
Luxurious(7)
Negative reviews(52)
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Cozy 2-bed Room
Stayed in 2024년 6월
Family
2 review
3.2/5
Posted on 2024년7월17일
Conveniently located for a stress-free commute to the West Lake area, this hotel initially seemed like a great choice. However, our excitement was short-lived. The swimming pool, a major draw for us on a sweltering summer day, proved to be a letdown. The hotel's once-grand ambiance, reminiscent of its heyday in the early 2000s, sadly felt dated. Moreover, two members of our group of seven suffered bites from bed bugs, a disappointing and uncomfortable experience. Reception staff were helpful and friendly.
Response from Property: Dear guest:Thank you for choosing Hangzhou Huachen Fengting Hotel, and thank you for your support and love. The hotel is actively improving, hope you can give positive suggestions so that we can timely improve the shortcomings, intentions to create a comfortable and pleasant environment for you, sincerely look forward to your visit again!
Iana en Sh
Cozy Queen Room
Stayed in 2024년 4월
Couples
35 review
5.0/5
Outstanding
Posted on 2024년4월5일
Good hotel for its value, clean and nice. Rooms are spacious
Response from Property: Dear guest! Thank you for giving the hotel 5 points, Look forward to your next visit , I wish your a happy life! Happy every day !
Guest User
Cozy 2-bed Room
Stayed in 2024년 8월
Solo travelers
8 review
4.0/5
Very Good
Posted on 2024년8월26일
Nice hotel with good sized rooms.
Response from Property: Dear guests:Thank you for your love of our hotel and your comments on the hotel,I hope you will continue to choose us next time! We look forward to seeing you again!
Guest User
Cozy 2-bed Room
Stayed in 2024년 4월
Business travelers
5 review
5.0/5
Outstanding
Posted on 2024년5월13일
非常好,性价比很高。diliweizhihenhao,jiaotongbianli,jingguanhenhao
Yierjiuba
Business Queen Room
Stayed in 2024년 9월
Business travelers
35 review
4.7/5
Amazing
Posted on 2024년9월6일
The decoration is old-fashioned. It's obvious that it hasn't been upgraded for a long time. The room is quite big, but the TV is a little small. The breakfast is quite rich with a lot of food. It's close to the subway station.
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Response from Property: Dear guest, hello! I read your comments that you have a bad experience with the hardware facilities of our hotel. Indeed, after years of operation, some of the hardware equipment is no longer as gorgeous as it was in the past, but we believe that time has brought us not only obsolescence, but also the essence of our service to guests. We will further improve and perfect our facilities and equipment. I hope you can continue to pay attention to us and look forward to your different stay experience next time.
Shunfeng.
Business Twin Room
Stayed in 2024년 8월
Family
18 review
4.0/5
Very Good
Posted on 2024년8월25일
The price of this hotel is moderate and the cost performance is very high. Although the room is not luxurious, it is clean and tidy, and the bedding is also very comfortable. Overall, it is a hotel with a very high cost performance.
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Response from Property: Dear guest: Thank you for your praise of Huachen Fengting. The hotel strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with super high cost performance. The hotel is close to Qianjiang New Town, West Lake Scenic Area, and Southern Song Imperial Street, and has a very advantageous geographical location. What is rare is that the room rate is even more considerate, and many returning guests are very happy with our super high cost performance. I sincerely look forward to your visit again.
Guest User
Business Twin Room
Stayed in 2024년 7월
Family
5 review
5.0/5
Outstanding
Posted on 2024년7월18일
The room is large with a wide view, and you can see the Asian Games venue. It is very close to the subway station. The subway station is 200-300 meters to the right of the first picture. The breakfast is rich and varied. There is a laundry room where clothes can be dried. It is suitable for business travel and family travel. I forgot to take pictures of the room
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6/8
Response from Property: Dear guests: Thank you for choosing to stay at Huachen Fengting Hotel, and thank you for your perfect review. The hotel has a superior location, which is very convenient for shopping or sightseeing. We have always worked hard to improve the hotel's cost-effectiveness, hoping to be recognized by more guests. We look forward to your next visit and your experience of a different Huachen Huachen Fengting and perfect reviews~~~
Anonymous User
Cozy 2-bed Room
Stayed in 2024년 6월
Solo travelers
5 review
5.0/5
Outstanding
Posted on 2024년6월24일
Very close to Hangzhou Olympic Sports Center, I recommend it for concerts. It takes about 25 minutes by subway, very convenient. After getting off the subway, it takes 2-3 minutes to walk to the hotel, which is the biggest advantage. Jane Zhang's concert is worth it! ! Everyone come and watch it.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing our Huachen Fengting Hotel. We are honored to leave you with a good impression. Customer satisfaction is our goal, which will also encourage us to continuously improve our capabilities. We look forward to seeing you again!
Guest User
Cozy 2-bed Room
Stayed in 2024년 6월
Other
2 review
5.0/5
Outstanding
Posted on 2024년6월22일
Facilities: Good Hygiene: Good Environment: Good Service: Good Next time I come to this hotel, it is very convenient to travel, and the service is very thoughtful. It is worthy of being a four-star hotel. I had a very important birthday in the hotel!
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Response from Property: Dear guest: Thank you very much for your stay and comments. It can be seen that you are a careful guest. We are very happy that Huachen Fengting gave you such a wonderful stay experience, which made us very happy. The hotel is committed to providing every guest with a "home" feeling and enjoying the humanized service we provide. We are very much looking forward to your visit again to relive the romance and warmth of Huachen Home. I wish you and your family happiness!
Guest User
Cozy Queen Room
Stayed in 2024년 6월
Business travelers
10 review
3.0/5
Posted on 2024년6월18일
The hotel lobby does not provide a place for guests to rest. There is only one sofa and coffee table. When we just wanted to sit down and rest our feet, the guy in the picture immediately put down his mobile phone and came over to drive us away in a stern voice. I said that I was a guest staying in the hotel and wanted to rest for a while because my legs hurt. He said: We have to pay here. If you don’t want to pay, go sit over there! It’s hard to imagine that a four-star hotel would ignore the hotel’s image in order to make a little money. There is no free customer rest area in the lobby. Guests are made to sit on the leather stools under the columns in the lobby like beggars, and there is not even a coffee table in front of them. There is also an ice cream vending machine in the lobby (I never saw anyone buy it). They don’t care about their image in order to make a little money. I really can’t praise the service in this regard!
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Response from Property: Thank you for staying at Hangzhou Huachen Fengting Hotel and leaving your valuable comments. We are deeply sorry for the unpleasant experience you had during your stay. Thank you for your understanding. We attach great importance to your opinions and suggestions and have fed back to the relevant departments for timely improvement. The hotel will also strengthen the training of employees' service awareness. I hope you can continue to pay attention to us. I sincerely look forward to your visit again with your family. I wish you a happy life!
Guest User
Family Suite
Stayed in 2024년 5월
Travel with friends
1 review
1.0/5
Posted on 2024년5월24일
Very bad, I stayed with two elderly people, the family room was 649 yuan, more than 200 yuan higher than the all seasons. I arrived at the hotel at 11 o'clock, and the front desk made the wrong room card. When I swiped the card to enter the room, it turned out that someone was staying there. I changed to another room, but when I boiled water, the power went out. The hotel manager replied that it was normal for the old hotel. There was nothing I could do. It was really the worst hotel I stayed in Hangzhou
Original TextTranslated by Google
Response from Property: Thank you for staying at Hangzhou Huachen Fengting Hotel and leaving your valuable comments. We apologize for the unpleasant experience you had during your stay. Thank you for your understanding. We attach great importance to your opinions and suggestions and have fed back to the relevant departments for timely improvement. We hope you will continue to pay attention to us.
Tingfengyixue
Business Queen Room
Stayed in 2024년 5월
Family
10 review
5.0/5
Outstanding
Posted on 2024년5월2일
Very good hotel, booked temporarily for the children's provincial competition, the children like it very much Sanitation: very clean Facilities: also complete Environment: also good Sanitation: very suitable for parents and children Facilities: also complete
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Response from Property: Thank you for staying at Huachen Fengting Hotel. We are honored to have left a good impression on you. We are very grateful for the 5-point evaluation and hope that you will continue to pay attention to us. Our hotel is suitable for travel and stay. There are many restaurants nearby, such as Tianyang Parent-Child Plaza, Wantai City, Jueyou City, etc. There is also a large shopping supermarket (Wumart) nearby; subway travel is very convenient: Line 1 is three stops away from Hefang Street, and four stops away from Longxiang Bridge West Lake Scenic Area. You can also travel to Xianghu Lake (Hangzhou Paradise/Langlang Water Park). With such a superior geographical location and attractive prices, welcome to visit again!
raulcaven
Executive Queen Room
Stayed in 2024년 4월
Business travelers
106 review
4.7/5
Amazing
Posted on 2024년4월19일
The hotel is in a good location, very close to the subway entrance. There is also a restaurant on the second floor of the hotel, which is very convenient for eating and traveling. The hotel room is slightly different from the photos on Ctrip. The room decoration and facilities can be seen to be a bit old, but overall it is OK.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Huachen Fengting Hotel. Every Fengting person is committed to the service realm of "Guests come to Huachen, warmth lasts forever". We are delighted by your arrival. The hotel is just a stone's throw away from the Qiantang River. Take Metro Line 4 (towards Chihua Street, only 2 stops away) to the Civic Center Station to watch the sunrise and sunset, and enjoy the vast river. The night light show is also a night view you can't miss. The hotel is close to Raffles, Outlets, Vientiane City and other commercial centers, which are all good places for your leisure shopping. I look forward to you witnessing our progress and five-point praise next time. I wish you and your family happiness. We look forward to your visit again
Guest User
Business Queen Room
Stayed in 2024년 4월
Business travelers
9 review
4.5/5
Great
Posted on 2024년4월11일
The hotel has a good location, large rooms, complete facilities, and good service attitude, although the decoration is a bit old. I have two questions. One is that the cleaning lady did not clean up the kettle used by the previous tenant on the first day of check-in. When I opened it, I saw that it was still full of tea leaves, which was a bit disgusting. The other is that when I asked for an invoice, it was wrong the first time. It was issued in the name of another company. I didn't take it at the time and left. Fortunately, I took a look at it that night and had to go to the front desk to re-open it. The professionalism of the service needs to be paid attention to.
Original TextTranslated by Google
Response from Property: Thank you for staying at Hangzhou Huachen Fengting Hotel and leaving your valuable comments. We sincerely apologize for the unpleasant experience you had during your stay. Thank you for your understanding. We attach great importance to your opinions and suggestions and have fed back to the relevant departments for timely improvement. We hope you will continue to pay attention to us.
Guest User
Cozy 2-bed Room
Stayed in 2024년 4월
Family
12 review
2.2/5
Posted on 2024년4월5일
I think we have been in the hotel for quite a long time. They don't provide slippers for showering and there is no room service. In short, there is nothing we want. The experience is quite bad.
Original TextTranslated by Google
Response from Property: Thank you for staying at Hangzhou Huachen Fengting Hotel and leaving your valuable comments. We sincerely apologize for the unpleasant experience you had during your stay. Thank you for your understanding. We attach great importance to your opinions and suggestions and have fed back to the relevant departments for timely improvement. We hope you will continue to pay attention to us.