Jiahong Hotel (Hangzhou Xiaoshan Airport Store) Reviews
Jiahong Hotel (Hangzhou Xiaoshan Airport Store)
North side of Xiangfei Road, Xiaoshan International Airport, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Jiahong Hotel (Hangzhou Xiaoshan Airport Store) Guest Reviews
4.6/5
Very Good
1414 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1414)
Positive reviews(1360)
Reviews with photos/video(237)
Close to airport(291)
Easy to get around(274)
Convenient location(253)
Offers pick-up/drop-offs(168)
Classy environment(161)
Too noisy(134)
Friendly front desk staff(122)
Delicious breakfast(94)
Negative reviews(53)
srphnh
Superior Double Room
Stayed in Aug 2024
Business travelers
1 review
Great
Posted on Aug 12, 2024
Unfortunately does not come with free breakfast. They provide airport shuttle service for free though. As the hotel is next to the airport, it gets noisy and is difficult to have a good rest. Hotel is clean and gave complimentary drinks such as Sprite Coke and Tea. The staffare professional, but not friendly. Check in process was slow. Overall, is a good pick near the airport for convenience, but not for good service and environment. The toilet was near transparent, was awkward going to the toilet and sitting on the toilet bowl knowing my partner can see me through the glass.
Response from Property: Dear guest: Hello! Thank you for staying at Jiahong Hotel (Hangzhou Xiaoshan Airport Branch)! In fact, companionship is not only the most long-lasting confession, but also the bravest choice. The world is so big and the crowds are so surging. There are thousands of reasons to find excuses for leaving. However, only by accompanying from beginning to end, you will not change your original intention. In the future, Jiahong will forge ahead and accompany you forever! Sincerely look forward to your stay at Jiahong Hotel (Hangzhou Xiaoshan Airport Branch) again
kimY289
Business Room (Double Bed)
Stayed in Sep 2024
Business travelers
4 review
Posted on Sep 9, 2024
Hotel floor had some hair that was not clean off when I first checked in. Overall very basic, good for a quick stay when transiting.
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
4 review
Amazing
Posted on Feb 25, 2024
so good hotel , i recommend it to anyone who s coming right from the airport, the service is one of the best i have had this far in china and the room is clean and cozy , also the bed is so comfortable
Response from Property: Dear guest, hello! Thank you very much for your five-star review. Use thoughts to shorten the distance, use smile to extend the memory, use touch to melt the ice and snow, use persistence to exchange for eternity, use sincerity to repay sincerity, and use wishing that dreams come true! Xili, you are in the wonderful world. Every trip is different! Baby Jiajia is very happy to meet you. Our encounter is a poem, our sharing is a song, and our encounter is a beautiful memory. We look forward to your visit again at any time. Xiaojia looks forward to your stay again.
Tilde
Superior Double Room
Stayed in Oct 2023
Business travelers
5 review
Outstanding
Posted on Oct 20, 2023
Quality hotel and very nice staff. The amenities are great as well. Very near the airport.
Response from Property: Dear guests, hello! Thank you for your affirmation and praise of the hotel. We will continue to maintain a clean and comfortable environment to provide you with your praise. Your praise is the driving force for all our hotel staff to work hard. We sincerely hope you have a happy life and work. Jiahong Hotel Hangzhou Xiaoshan Airport Branch Welcome to visit again, thank you!
pinkpuppy
Superior Room
Stayed in Mar 2024
Travel with friends
29 review
Great
Posted on Jun 23, 2024
Very nice hotel, clean and close to mtr. Difficult to locate the reception and rooms are a bit small
Siewhui
Superior Double Room
Stayed in Mar 2024
Solo travelers
3 review
Posted on Mar 24, 2024
Hotel room no aircon,is stuffy. Open window but is very noisy since it’s facing roadside. Couldn’t really rest well.
WONGZOE
Superior Room
Stayed in Mar 2024
Couples
2 review
Posted on Mar 21, 2024
The only thing can mention that the location is nearby airport. The rest of the service quite bad and not helpful also. Cannot order the delivery food because doesn’t have local number and requested staff help us to order the food and we will pay to it also. Still cannot help to order the food. Only can advise that please check in on morning cannot check in at night, cos you will very hungry and nothing can eat.
Response from Property: Dear guests: Hello! Thank you for taking the time out of your busy schedule to review the hotel. We are sorry that you had an unpleasant experience during your stay. We are actively rectifying the issues you raised. Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities and make our services increasingly perfect. ,Hope to see you next time.
Guest User
Superior Room
Stayed in Mar 2024
Couples
2 review
Posted on Mar 16, 2024
When booking a room, I had to stay in Hangzhou for eleven hours for a connecting flight. his hotel is very close to the airport and comes with free pick-up and drop-off services。飞机比预期早降陆，我们在拿了托运行李后就在询问机场工作人员后就往接机的门口等。八点四十分已经拿好行李，约了接机是九点正。在九点前在汽车接人处等候。看着一辆辆别家酒店接客车经过都停下来一分钟左右（汽车只准许停留不超过三分钟）。九点正看到嘉虹酒店的接客车经过，它行驶在隔一条马路上，缓缓的走，我在马路的这边看到，发现它完全没有停下，招手司机也没看见，结果车走了。我估计它应该会转个圈回来，结果五分钟、十分钟、二十分钟过去了都没再见酒店车。于是就只好截出租车。想不到出租车拒载，理由是太近了。九点三十分又见酒店的车经过，它依然是缓慢行驶，完全不停下望望，我们招手都看不见。最后只好再截出租车，这回问出租车多少钱才肯载，结果开价三十人民币。没有办法之下只好上车。（注：我们是外国人，注冊不到国内电话，国外电话不能打出去）我觉得这样的接客方式真是太大问题了，太差、太令人失望了。
Response from Property: Dear guests: Hello! Thank you for taking the time out of your busy schedule to review the hotel. We are sorry that you had an unpleasant experience during your stay. We are actively rectifying the issues you raised. Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities and make our services increasingly perfect. ,Hope to see you next time.
Guest User
Superior Room
Stayed in Mar 2024
Business travelers
4 review
Posted on Mar 16, 2024
The hotel is clean, new and well presented. Although its a transit hotel so there are no restaurants or convenience stores nearby which is understandable. But at least the hotel should provide something for the guest because we cannot even have a coffee or some snacks.
But overall, the staffs are nice and friendly.
Guest User
Superior Double Room
Stayed in Oct 2023
Solo travelers
2 review
Outstanding
Posted on Oct 19, 2023
The price is very good for this quality of service and amenities
Response from Property: Dear guests, hello! Thank you for your affirmation and praise of the hotel. We will continue to maintain a clean and comfortable environment to provide you with your praise. Your praise is the driving force for all our hotel staff to work hard. We sincerely hope you have a happy life and work. Jiahong Hotel Hangzhou Xiaoshan Airport Branch Welcome to visit again, thank you!
Carmen Yelumalai
Superior Room
Stayed in Feb 2024
Solo travelers
7 review
Very Good
Posted on Feb 23, 2024
The hotel is located 7-8 minutes away by car from the airport. Very convenient for a long layover or overnight stay. It was clean, check in was quick and the amenities were very good. Very comfortable bed. Big window .
Tingting02
Superior Room
Stayed in Aug 2023
Solo travelers
29 review
Outstanding
Posted on Aug 26, 2023
The hotel was very new and close to the airport. The hotel room is clean. I'll definitely go back for sure.
Response from Property: Dear guests: Hello! Thank you for choosing Jiahong Hotel (Hangzhou Xiaoshan Airport Branch) among many hotels. Your affirmation is a great encouragement to us. I hope that every service can make you feel warm. I look forward to your next stay and wish you a pleasant journey , everything goes well!
Guest User
Superior Room
Stayed in Jan 2024
Couples
13 review
Great
Posted on Feb 1, 2024
Very convenient location for the airport, clean and helpful staff with a free shuttle bus to and from the terminals. Unfortunately the restaurant and bar were not open the day we stayed. The pillows were incredibly comfortable, one soft and one memory foam. With a powerful shower and great selection of toiletries
Naumenko Ievgen
Superior Double Room
Stayed in Jul 2023
Solo travelers
36 review
Outstanding
Posted on Jul 31, 2023
Very cozy and beautiful hotel! 5 minutes from Hangzhou airport! Strongly recommend for travellers!
Response from Property: Hello, dear guests! Thank you for your high praise for Jiahong Hotel. The room design of Jiahong Hotel is stylish, modern and alternative. Each guest provides high-level room facilities, and provides a space full of fashion, elegance and modern modern light luxury for business travelers who pursue a refined life attitude. Let your every trip be personalized and not simple. The hotel provides free parking spaces, high-speed wifi, and Chinese and Western buffet breakfast. Thank you again for your recognition of us. All the staff of Jiahong (Hangzhou Xiaoshan Airport Branch) look forward to your stay again. you are healthy and happy
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
15 review
Outstanding
Posted on Jan 21, 2024
Good location if you have an early flight. The hotel is nice and clean and the rooms surprisingly spacious. More than I expected for an airport hotel.