Intercontinental Hangzhou Liangzhu Reviews
Intercontinental Hangzhou Liangzhu
No. 18 Yuniao Street, Yuhang District, Yuhang District, Hangzhou, Zhejiang, 311113, ChinaView Hotel Details
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Intercontinental Hangzhou Liangzhu Guest Reviews
4.8/5
Excellent
2627 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2627)
Positive reviews(2604)
Reviews with photos/video(862)
Delicious breakfast(469)
Friendly front desk staff(355)
Delicious buffet(72)
Close to scenic area(72)
Luxurious(57)
Awesome gym(26)
Negative reviews(23)
Guest User
Deluxe Twin Room With Ferris Wheel View
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 5, 2024
Excellent stay at this hotel, English speaking staff, outstanding International buffet and breakfast. Free upgraded room, early check-in and late check-out was not a problem. The indoor swimming pool with jacuzzi (not working but still a pleasant warm change to the slightly chilly pool). Sauna in the men’s changing room, steam in the ladies. Our children enjoyed the May holiday activities on offer too. We’ll be back.
Response from Property: Dear guest, thank you for taking time to share your comments with us. We are honored to see that you are satisfied with our hotel.We are glad to see that you enjoy our swimming pools. The indoor and outdoor swimming pools can meet the needs of different guests. Sincerely looking forward to your visit again, wish you have a nice day.
call2vn
1 King Classic
Stayed in May 2024
Family
19 review
Outstanding
Posted on May 23, 2024
Nice place for business, not too much people around
Response from Property: Dear guest, thank you for taking time to share your comments with us. The hotel is located in Liangzhu New Town with rich history and vitality, close to Aeon Shopping Mall and Dufu Village station of Hangzhou Metro Line 2. We do hope that we will have the opportunity to welcome you back to the InterContinental Hangzhou Langzhu again soon.
jntinbeijing
Deluxe Twin Room With Lounge Access
Stayed in Nov 2022
Other
21 review
Outstanding
Posted on Nov 17, 2022
Hotel has excellent service and convenient location. A great experience and definitely will go back.
Response from Property: Dear guest, please accept our sincere thanks for choosing and staying with us. Providing true hospitality to all our guests is our responsibility. It is our pleasure to see your satisfied feedback. We are located in the heart of Yuhang District in the northwest section of Hangzhou, just an 8-minute walk from Hangzhou Metro Line 2 DuFuCun Station. Thank you again for choosing Intercontinental Hangzhou Liangzhu. Wish you all the best. General Manager Stephanie Li
Guest User
1 King Classic
Stayed in Sep 2024
Couples
3 review
Outstanding
Posted on Sep 11, 2024
Lenvy
Good
ruirui060210
Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
Outstanding
Posted on Oct 4, 2024
The lady at the front desk was very nice. Seeing that we were bringing our older child, she asked if there was a family room and found us a relatively large room. The room was large and clean, with the toilet and bathroom separated, which was very good. All the hotel services were very courteous, and the buffet and breakfast were delicious.
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xxxdmm
1 King Classic
Stayed in Oct 2024
Family
19 review
Outstanding
Posted on Oct 3, 2024
During the National Day holiday, we were randomly upgraded to a 90-square-meter one-bedroom suite for free. The environment is clean, the service attitude is good, and there are rich activities, including small concerts to please the body and mind, and handicraft classes for children to participate in interactively... It is a hotel that emphasizes quality and fun, and is the first choice for parent-child travel. Next time I come to Liangzhu, I will stay at InterContinental!
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Tali’s
Deluxe High Floor Twin Room
Stayed in Oct 2024
Family
19 review
Outstanding
Posted on Oct 2, 2024
The new hotel has very good hardware, the staff is very good and enthusiastic, and Manager Zheng is also very enthusiastic. The swimming pool is very good, the water is clean, there are few people, the water temperature is 28, which is very suitable, and the children are not cold. Opposite is a large mall, eating and drinking without pressure, going to Yuniaoji to check in, drink coffee, take the kids out for a date is quite suitable.
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Guest User
Deluxe Double Bed Room With Ferris Wheel View
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Oct 1, 2024
The hotel is pretty good. It is close to the attractions. The swimming pool and breakfast are good. Thank you Wang Shuangbella for providing children's items. I will come again next time. I strongly recommend everyone to stay in Liangzhu. IHG lifetime recommendation
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Couples
24 review
Outstanding
Posted on Sep 29, 2024
A very satisfying experience: I stayed at the InterContinental Hotel for three consecutive nights. The front desk service was enthusiastic, especially Mr. Zhou at the front desk. We arrived very late on the first day and the hotel had no better floors. Mr. Zhou helped us adjust to a higher floor and a larger room on the second day, making our stay comfortable and happy.
The hotel has complete facilities, the rooms are clean, tidy, spacious and bright; there are large complex supermarkets and subways near the hotel; the gym has complete equipment; and there are plenty of parking spaces in the underground parking lot. The breakfast variety is rich, especially the Hangzhou Xiaolongbao, and the service in the restaurant is also first-class.
In short, I feel at home in the InterContinental Hotel Hangzhou Liangzhu, the service is superb, and it is a five-star hotel. Thank you!
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6/8
Yiluwanyan
Deluxe Twin Room
Stayed in Sep 2024
Family
13 review
Amazing
Posted on Sep 23, 2024
InterContinental is the first choice for five-star hotels. Liangzhu culture laid the foundation for China's 5,000-year history and has far-reaching significance. Before checking in, the hotel reservation department helped confirm the itinerary, booked the ruins park and buffet dinner, and also upgraded our room type for free. It was a pleasant start to the trip. Xiao Zhao at the front desk check-in was gentle and patient, and introduced the event arrangements and nearby attractions in detail. The catering staff enthusiastically led us to the table. The dishes were rich and delicious. The Napoleon at dinner was particularly amazing. The hotel's Hanfu Pavilion is worth checking in. The makeup is elegant and generous. The hotel staff will greet you in a friendly manner. Every day is very happy~ The second visit is a sure thing. Whether it is the heavy historical sedimentation of the Liangzhu Ruins Park, the green of the National Library of Versions, or the city walk of the Jade Bird Collection, they blend well and everything is the best~
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 20, 2024
During the Mid-Autumn Festival, I brought my family to Hangzhou Liangzhu for a surprise for my parents' 40+ wedding anniversary. Before check-in, Manager Xiao Tang called in advance to inquire about the check-in needs, and specially arranged to upgrade a suite. The other standard room was arranged next door, which was very convenient. InterContinental Liangzhu has an excellent location, and it takes 15-20 minutes to drive to Liangzhu Ruins Park, Yu Niao Ji, and Hangzhou National Museum of Editions. The room facilities are very new, the design is humanized, and the check-in experience is very good. Manager Xiao Tang is very enthusiastic and thoughtful. He provides assistance in arranging the room, making reservations for restaurants in advance, and other needs. The family is particularly satisfied and happy on this trip. From the front desk to the catering manager and waiters, they all provided very good services. Next time I come to Liangzhu, I will choose InterContinental.
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6/8
Guest User
1 King Classic
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Sep 18, 2024
I chose to stay at Liangzhu Intercontinental during the Mid-Autumn Festival. Fortunately, I avoided the typhoon in Shanghai. I was very satisfied with it.
Facilities: The hotel lobby is magnificent and all facilities are very new.
Hygiene: The aunt cleans diligently and replenishes supplies in a timely manner.
Environment: It is convenient to eat around, and it is convenient to go to Liangzhu Ancient City, Museum and Yuniaoji. It is also close to the exit of the ring road, suitable for self-driving.
Service: The occupancy rate is high during the Mid-Autumn Festival, and the concierge will take the initiative to help with luggage. There are many people in the buffet dinner and breakfast, but the overall order is in good order. The restaurant manager Jerry and the waiter provide good service. The front desk will also give a small gift when you leave the hotel, leaving a good impression.
Special thanks to the service butler Lenvy Zheng Wanling, who enthusiastically introduced various resources when checking in, and gave very pertinent travel suggestions based on the weather, so that we had the opportunity to visit the Liangzhu Ancient City Ruins Park before the typhoon came, making our trip to Liangzhu fulfilling and without regrets.
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Solo travelers
2 review
Outstanding
Posted on Sep 15, 2024
The room was very clean, the floor attendants were warm and thoughtful, thank you, Xiao Ke at the front desk for her patient service, there is a gym and swimming pool that I like, the hotel also gave me a beef snowflake bone hot pot, which was very good, two people couldn't finish it, I will stay here next time, and I will also recommend it to my friends. InterContinental Hotel Dongzhu
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Family
9 review
Outstanding
Posted on Sep 10, 2024
This package of InterContinental Hotel is amazing.
Check in on Sunday and Monday.
The service is very good.
Special thanks to the front desk manager Lenvy Zheng.
There is another day.
For a lady named Jiang.
datanv
During the three days in Liangzhu,
I fell into a cultural feast that seemed luxurious but was actually very cost-effective.
The cultural elements of the entire Yuhang design,
Everything I saw was related to Liangzhu,
a manifestation of high civilization. . .
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6/9
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Family
3 review
Amazing
Posted on Sep 10, 2024
I sent my son to the Liangzhu campus of the China Academy of Art. It was my husband's birthday, so I booked a 3-night stay at the Liangzhu InterContinental on a very memorable day.
When I checked in, I upgraded to a suite facing the Ferris wheel. I also made a note in advance, and the bed was decorated romantically. I also received a small cake, a cheesecake, which was really delicious. They were really thoughtful.
On the first night, I felt that the air outlet of the central air conditioner was facing the bed. The next day, I called to tell him about the situation, and Xiao Chen from the engineering department came with a ladder. Although the essential problem was not solved, we actively tried to find a way and made some shielding. Manager Chen at the front desk also contacted us many times and provided a lot of help.
From the door-pulling guy at the concierge department, to the cleaning aunt, to the waiter at the breakfast restaurant on the first floor, and the girl in front of the swimming pool, you can feel the enthusiasm and thoughtfulness of the InterContinental staff.
In addition, there are band performances in the lobby bar every Thursday, Friday and Saturday. We listened to the concert of the Ukrainian band, which was quite good.
Opposite the hotel is a large supermarket, which is very convenient for eating, shopping and shopping.
The breakfast buffet has a lot of varieties, the homemade yogurt is very good, and the honeycomb honey is very special. I eat wontons and omelets every day.
It is worthy of being InterContinental. I highly recommend it and will go there next time!
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6/8
Response from Property: Dear guest, thank you for choosing to stay at InterContinental Hangzhou Liangzhu Hotel, and thank you for taking time out of your busy schedule to give us your rich review. The hotel service team is committed to providing guests with a home away from home service. Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different vacation experience to every guest. Seeing your satisfaction And sure, we are really touched and we will continue to work hard and be ready for you to come back at any time. We sincerely look forward to your visit again and wish you a happy life. ——Stephanie Li, General Manager