Intersection of Fenghua East Road and Binlan Lane, Shuangpu Town, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Hangzhou Zhijiang bridge Yaduo Hotel Guest Reviews
4.7/5
Outstanding
1176 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1176)
Positive reviews(1151)
Reviews with photos/video(119)
Quiet & comfortable(99)
Delicious breakfast(95)
Convenient parking(80)
Friendly front desk staff(80)
Awesome amenities(75)
Large rooms(51)
Good sound insulation(30)
Perfect for business trips(14)
Negative reviews(25)
Josephine
Executive Queen Room
Stayed in Sep 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The room was very spacious, clean, and had the amenities I needed. Breakfast was delicious and with many choices; it was a very wide buffet spread. Evening meal was enjoyable.
The people in the reception were very helpful, not just on check-in and check-out, but also in giving directions to spots.
Anonymous User
Executive 2-bed Room
Stayed in Aug 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 3, 2024
This hotel has great service and the staff are very friendly and helpful. There is even free laundry service for all guests.👍🏻👍🏻 The location is quite far from the city area. I like the convenience of receiving take outs at your room delivered by a robot! This room is bigger then the twin room. Good for those who prefer a bigger bed or don't mind squeezing with others.
Guest User
Guestroom (Double bed)
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Amazing
Zhanglangjiudian
Superior Queen Room
Stayed in Jul 2024
Business travelers
48 review
0.5/5
Posted on Jul 9, 2024
Of the four elevators, only two were activated. I waited for a long time below. There were so many people that I couldn't even get up at once. I didn't know where to put the clothes in the laundry room after they were washed. There were also many people. Even after labeling it, it was not delivered to the room. I ordered takeout and was told that the robot downstairs had run out of power. They would not deliver it and had to go down and pick it up.
Original TextTranslated by Google
Response from Property: Thank you very much Duoer for your stay and review! Thank you for your opinion. During your stay, the hotel was fully occupied and there were many tourists. There are only two elevators in the hotel and the other two are owned by the property management. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. The hotel will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that Duo'er's stay will have a more comfortable and tidy environment. We are very sorry that this time We can satisfy you and hope that Duoer will have a new experience next time you visit! Looking forward to experiencing it again!
SH90811
Executive Queen Room
Stayed in Mar 2024
Travel with friends
2 review
4.5/5
Great
Posted on Mar 10, 2024
The hotel is a little off the beaten track, but the price/performance ratio is very high. If it had a smart toilet, it would be even more perfect! I would like it more if the breakfast was richer! The hotel is relatively new overall, and the room is also very large! Overall good!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Atour Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^!
Qiaodongxiadepolanwang
Superior Queen Room
Stayed in Mar 2024
Business travelers
3 review
1.0/5
Posted on Mar 5, 2024
It's rubbish. They asked for an invoice but they said it can only be issued by Ctrip. Ctrip said it can only be issued by the hotel. I really don't understand. In the end, the hotel made a mistake in the order. I don't know what they are doing. It's a waste of time.
Original TextTranslated by Google
Response from Property: Dear Duo friends, Duoer feels very sorry for the inconvenience caused to you. We will actively make improvements and look forward to leaving you a good impression when you stay next time.
Guest User
Executive 2-bed Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Facilities: Complete facilities with a humanistic atmosphere
Sanitation: Comfortable and clean
Service: Friendly
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you for sharing. I am happy because of your recognition. In life day after day, there is always unexpected warmth. I hope you can have different little happiness every day. I look forward to meeting you again~
Gundanbaaiqing
Guestroom (2 beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Very clean and hygienic. Convenient parking and laundry service
Original TextTranslated by Google
Response from Property: The happiest moment is to see your full 5-point praise. Your satisfaction is our happiest moment. It is our mission to give you a wonderful stay experience. Dear friends, we will continue to improve and progress. Atour looks forward to your visit again and looking forward to serving you again.
Guest User
Executive 2-bed Room
Stayed in Feb 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Feb 14, 2024
The hotel is clean, the breakfast is rich, the service is good, but the room is not smart
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that your stay was not so pleasant and a little disappointing. It's our fault. Thank you for your good suggestions. We will sincerely improve our shortcomings and look forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Travel with friends
5 review
2.0/5
Posted on Jul 22, 2024
Hotel in suburbs
There is no refrigerator in the room
Paper towels are not easy to use
The window does not open
The experience is very different from Atour where I stayed before.
Original TextTranslated by Google
Response from Property: Dear guest: I am very sorry to bring you a bad stay experience. The superior room you booked is not equipped with a refrigerator (all Atour hotels are only equipped with a refrigerator in the Jimu room type). Paper towels We all purchase from the Atour platform, and the quality is absolutely guaranteed. When you say it’s not easy to use, do you mean it’s not enough or something? It is recommended that if you have any questions during your stay, you can contact any hotel partner and we will do our best to serve you. The windows are in accordance with the requirements of the public security and fire department. Each window is equipped with a limiter and cannot be opened all. This is also to ensure the safety of guests. We apologize again. We recommend that you choose the Jimu room type if you need a refrigerator next time you book any of our Atour hotels across the country. If you have any questions during your stay, you can contact the hotel front desk at any time. We are on call 24 hours a day to assist you. Great service, thank you for your stay! Welcome to stay at Atour Hotel next time.
Guest User
Executive 2-bed Room
Stayed in Jan 2024
Family
42 review
4.2/5
Very Good
Posted on Jan 17, 2024
It was equipped with a washing machine, detergent, and dryer, so it was convenient to use. The service, facilities, cleanliness, bedding, etc. are beyond reproach. The hot water in the bathroom works well and the heating in the room is warm. However, it is a 30-minute walk from the subway station, but the walking path is on a large road, so it is remote and dangerous.
Original TextTranslated by Google
Response from Property: Respected Guest: Hello, thank you for your review! The hotel advocates “service from the heart”. We are eager to find opportunities to serve you and provide you with a more satisfying and comfortable relaxation environment!Your satisfaction is our pursuit!We look forward to your return visit.
Guest User
Executive Queen Room
Stayed in Jan 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Very good, cost-effective hotel, and upgraded to a haze room. The room was very clean. The pillows were very comfortable. The toilet and washroom were separate, and there was a wireless charger on the bedside table
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Atour Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^!
Guest User
Executive Queen Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Lijiang, Jingshu's service is warm, the hotel has convenient parking and good facilities.
Original TextTranslated by Google
6/7
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Atour will be the warmest and most unique one in your memory! Come back to Atour often, and I wish you well!
Guest User
Executive Queen Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The hotel is very clean and the service is good. I am very satisfied with it overall.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Atour Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^!
xixi
Superior 2-bed Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Lijiang's service is warm, the hotel is clean, the bedding is good, the breakfast is great, and the facilities are complete. You don't have to go downstairs to order takeout, the robot will deliver it directly to your door! It's great!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Atour will be the warmest and most unique one in your memory! Come back to Atour often, and I wish you well!