Crystal Orange Hangzhou Binjiang Baolongcheng Hotel

Crystal Orange Hangzhou Binjiang Baolongcheng Hotel Reviews

Crystal Orange Hangzhou Binjiang Baolongcheng Hotel

No.509 Guokang Street, Binjiang District, Hangzhou, Zhejiang, ChinaView Hotel Details
Crystal Orange Hangzhou Binjiang Baolongcheng Hotel
Crystal Orange Hangzhou Binjiang Baolongcheng HotelCrystal Orange Hangzhou Binjiang Baolongcheng HotelCrystal Orange Hangzhou Binjiang Baolongcheng Hotel
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Crystal Orange Hangzhou Binjiang Baolongcheng Hotel Guest Reviews

4.9/5
Perfect
1554 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(1554)
Positive reviews(1540)
Reviews with photos/video(671)
Delicious breakfast(184)
Friendly front desk staff(141)
Awesome amenities(128)
Convenient parking(66)
Well decorated(29)
Has rooms for families(9)
Tasty coffee(9)
Fantastic river view(6)
Negative reviews(14)
Guest User
Superior River-view Double Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 28, 2024
Hotel is very handy for walking/cycling promenades up and down the river bank. Room on floor 24 gave a fabulous view of the area. Room and restaurant (breakfast) were great. Not central for shops.
Response from Property: Dear Guest: Hello! Thank you very much for staying in the hotel and giving comments. I am glad to see your recognition of our work. With your trust, we are constantly enterprising and ready to bring high-quality services to every guest. We look forward to your visit again! Hotel General Manager: Liu Yang
Guest User
Superior Queen Room
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 3, 2024
Kind staff, clean rooms, breakfast was good, includes laundry rooms.
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again! Hotel General Manager: Liu Yang
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Family
30 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Orange hotel is always a good choise. Well located. Good stay for the entire family.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Queen Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
good!!!!!
Guest User
Family Room With River View
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The room is very clean and quite big. All kinds of supplies are very complete. It is very smart. If you need something, you can directly choose it on the mini program. A robot will deliver it to you. It is very convenient. The service is very thoughtful. I will choose it again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Hangzhou Binjiang Baolongcheng Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Zhang Lu
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 26, 2024
I came to Hangzhou to watch Zhou Shen's concert and experienced Hangzhou Orange Crystal. I felt satisfied as always. The service of the check-in lady was very good. I upgraded the river view room after the membership. The check-out staff was also very friendly and asked if I needed water. The room was clean, which is very important for me who has severe mysophobia!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Facilities: We arrived at the hotel very late, and the front desk lady also welcomed us very warmly! Very nice! Hygiene: Very good! Very clean Environment: Looks very warm! Very relaxing Service: Small details of the hotel, the pillows make people feel very relaxed ~ I like it very much
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel's service is impeccable, especially Xiao Yang, who is warm and thoughtful from the moment you check in to the moment you leave. Their breakfast is highly praised, not only for its exquisite pastries, but also for its fragrant hot noodles, wontons and other specialties. The ingredients are fresh and the taste is excellent, and you can feel the chef's dedication in every bite. I like their homemade ice jelly, which is paired with fresh fruits and nuts, especially suitable for summer. This kind of breakfast makes me eager to get up every day and start a beautiful day. The hotel also provides free handmade coffee, which is really a must. Next time I go out, this place will definitely be my first choice.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Family Room With River View
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
A very satisfactory travel and stay experience. The front desk service is warm and thoughtful, the room is clean and tidy, the facilities are smart, the surrounding environment is quiet and comfortable, the river view family room booked can overlook the Qiantang River, and the breakfast variety is rich. Next time I come to Hangzhou, I will choose Orange to stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 25, 2024
This is the second time I stayed here. Because I went to Longhu Paradise Walk in Binjiang too late to shop, I booked this hotel temporarily. The hygiene and service were as good as before. There were some minor incidents that were not serious, but the front desk staff was very capable of responding and gave feedback and corresponding solutions in a timely manner!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 23, 2024
I arrived at Binjiang in the morning. I was not feeling well, so I booked an hourly room to rest. I don't know if the guy at the front desk noticed it. The processing was very fast and polite. It's just that the twin beds I booked turned into a king-size bed, but it doesn't matter. I didn't need the twin beds anyway. When I left, the lady was so enthusiastic and brought me some fruit. I was very touched.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Dagouxionghedatutu
Superior Queen Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The breakfast was very rich. The room was close to the restaurant and we were offered an upgrade. The front desk lady gave my child a welcome toy and welcome fruit. The room was clean and quiet. The child loved watching the night view from the bay window. There was McDonald's and Bawang Chaji downstairs, as well as various Chinese fast food. Parking was free and very convenient. Just say hello to the front desk when you go out. It was very close to the Qiantang River and it was very convenient to watch the night view at night. I will choose this place again when I come to Hangzhou next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Hangzhou Binjiang Baolongcheng Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Zhang Lu
Chenjinmu
Superior River-view Double Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is clean and spacious. The environment is good and you can see the river view. There are many types of breakfast, which is very suitable for travel. The front desk service attitude is good and they also sent fruit drinks
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Hangzhou Binjiang Baolongcheng Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Zhang Lu
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The overall accommodation experience was very good. The room was comfortable and well-equipped. The breakfast was rich and delicious. However, the elevator was a bit slow and I had to wait for a long time each time. The room was not assigned to a direction with a river view, which was a pity.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The room is suitable for one person, with good sight and convenient transportation. I personally feel that the room is very quiet. The robot delivery is slow, but the front desk lady will deliver it herself. Thank her
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!