Hanting Hotel (Hangzhou Wulin Square) Guest Reviews
4.6/5
Very Good
1654 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1654)
Positive reviews(1611)
Reviews with photos/video(248)
Convenient location(253)
Delicious breakfast(246)
Close to metro(190)
Friendly front desk staff(130)
Large rooms(59)
Convenient public transportation(40)
Delicious buffet(10)
Secluded lake view(9)
Negative reviews(43)
Olive Yap
Family Room
Stayed in Nov 2024
Family
6 review
4.2/5
Very Good
Posted on 11 Nov 2024
The Metro and bus stops nearby. Many eateries nearby the hotel. Enjoy the shower as the water pressure is very strong.
Response from Property: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Freya.1
Double Room
Stayed in Jun 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on 26 Jun 2024
The staffs are very friendly. The location is very convenient and nearby the metro station. They even provide umbrella and mask . Good to stay here.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a good time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Double Bed Room A
Stayed in Agt 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on 21 Sep 2024
Good hotel. Clean, nice room. Enough drinking water supply.
Response from Property: Thank you very much for your affirmation! We are delighted to hear that you were satisfied with our hotel, rooms and water supply. Your satisfaction is our driving force for continuous pursuit of excellence. We are committed to providing every guest with a clean, comfortable environment and attentive service. We look forward to your next visit and providing you with a pleasant stay again!
Huoqiduofushangkexi
Guestroom (2 Beds)
Stayed in Mei 2023
Family
3 review
3.5/5
Posted on 6 Jun 2023
环境:location is ok,just along the street
服务:one girl receptionist is kind,but one man receptionist is rude.
卫生:fine
设施:the door of bathroom can not close tightly,which leaves a gap.the rest is ok
Response from Property: 親愛的賓客您好,感謝您對漢庭的喜愛和認同。漢庭酒店一直努力為旅客打造“人在旅途,家在漢庭“的體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
Changlvxing
Guestroom (2 Beds)
Stayed in Nov 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on 17 Nov 2024
Hanting Hotel is a chain hotel with uniform facilities and service standards, which is trustworthy. Especially the laundry dryer is very practical. In the humid weather in the south, clothes don't dry, and the dryer solves a big problem. The hotel is very close to Wulinmen Station, which is convenient for taking long-distance buses.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip.
Qingchengshanliuzongyuan
Guestroom (2 Beds)
Stayed in Nov 2024
Family
14 review
3.0/5
Posted on 12 Nov 2024
The carpet in the elevator is dirty, the lighting in the restaurant is too dim, the food is not diversified, there are not that many varieties, and the delivery of items when you call for needs is not fast enough, it takes four times to deliver them, which is not a fast enough response to customer needs.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments. We will actively improve your suggestions and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Double Bed Room A
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 12 Nov 2024
The hotel is in a great location, with the subway entrance just opposite and a bus stop at the door. You can get to West Lake by bike. The room is clean and tidy, with no odor, and the service is great!
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Okt 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 25 Okt 2024
In one word, it's good. I am most satisfied with the large space of the room and reception hall. It is very convenient to travel to Yan'an Road and West Lake. The hotel is safe, secure and warm. It is a very satisfactory trip.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
lulush2
Double Room
Stayed in Okt 2024
Solo travelers
1 review
4.5/5
Great
Posted on 19 Okt 2024
The hotel is in a good location and the facilities are relatively new. It is very close to the subway station and convenient to go anywhere. There is a snack bar next to the hotel. They gave us 4 bottles of drinking water, which is very considerate. The shortcomings are that the push-pull logo on the glass door of the bathroom is reversed. When I turned on the air conditioner and the TV projection screen, the remote control was dusty. Everything else is fine.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Heiheiyouhuoleyitian
Superior Double Bed Room A
Stayed in Okt 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 16 Okt 2024
The room is in the back, very quiet. I climbed the No. 1 Fortune Temple in the world and fell asleep immediately. There was no problem sleeping.
There is a bus outside the hotel and a subway across the road. It is very convenient to travel.
It is very convenient to wash and dry clothes. It is peak time at night and there are many people.
The hotel has two food delivery robots. I ordered takeout in the morning and was so hungry that the robot had not delivered it yet (the takeout was hot, but I reported it).
We played around at noon and had vegetarian food, corn coarse grain porridge, which was salty! Salty!! Very cool, it is better to eat hamburger and dog head.
It was misty and rainy, and the West Lake cruise was very nice
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time.
mllecreme
Guestroom (2 Beds)
Stayed in Sep 2024
Travel with friends
46 review
4.5/5
Great
Posted on 16 Sep 2024
Very good, reasonable price, good location, very close to the subway, Wulin Gate, convenient to go anywhere in the center of Hangzhou. The room is quite big, all facilities are normal, although facing the street but not noisy at all. Takeaways are delivered to the room by robots. Disadvantages: 1. The TV cannot be projected, and it can never be connected after following the prompts. 2. The wifi is very poor, and later I used my own data.
Original TextTranslated by Google
Response from Property: Thank you for your stay and sharing. We will actively correct your suggestions. We look forward to seeing you next time. I wish you a happy life.
Haodedouzailaidelushang
Guestroom (2 Beds)
Stayed in Sep 2024
Family
22 review
4.2/5
Very Good
Posted on 11 Sep 2024
The location is convenient. There is a subway entrance right outside. It is convenient for travel. The hotel service is good. The check-in experience is OK. I stayed in the hotel with my parents for three nights and had a great time.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time.
Guest User
Family Room
Stayed in Agt 2024
Family
26 review
4.8/5
Amazing
Posted on 26 Agt 2024
The breakfast is rich and very good. My family also thinks it is very good. The food is downstairs. It is very convenient in all aspects. I am satisfied. I have been here for a week and I still live in Hanting.
Original TextTranslated by Google
Response from Property: Dear guests! We are glad that you have spent a wonderful time in our hotel. Your comments are the best affirmation and encouragement for our service. We will continue to work hard to improve. Please continue to pay attention to us and welcome you to visit us again.
NGUYEN THI THUY CHUNG
Superior Double Room
Stayed in Jul 2024
Couples
3 review
3.2/5
Posted on 1 Agt 2024
Everything was fine until I met the receptionist (the girls were quite friendly, only that guy couldn't accept his work attitude). Talking to the guests, he was annoyed and grimaced. When the guests asked, he answered perfunctorily.
The hotel is a bit small but quite clean, the room attendant is cute and open.
Opposite the hotel is the train line, and in front of the hotel there is a bus stop and bicycle rental so it's easy to get around
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Family Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on 10 Jul 2024
The room is very comfortable, large, and clean. The staff is very friendly. The hotel is conveniently located with a bus stop and shared bikes at the door. The subway station is at the intersection and you can walk to the West Lake. There is a KFC and a large canteen downstairs, so dining is also very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a good time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!