Fairfield By Marriott Hangzhou Xihu District Reviews
Fairfield By Marriott Hangzhou Xihu District
No 38 Yi LE Road, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Fairfield By Marriott Hangzhou Xihu District Guest Reviews
4.7/5
Outstanding
366 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(366)
Positive reviews(350)
Reviews with photos/video(49)
Awesome amenities(48)
Friendly front desk staff(43)
Delicious breakfast(38)
Classy environment(26)
Easy to get around(26)
Well decorated(13)
Well designed(9)
Close to metro(9)
Negative reviews(16)
francineldlc
Standard Double Room
Stayed in Jul 2024
Business travelers
3 review
Very Good
Posted on Jul 29, 2024
Nice hotel, good size for up to 2 travelers. The room was very comfortable, and the design was very smart, it didn’t make it feel like a small room, it was actually very spacious. The room also smelled great and fresh. Would definitely stay here again!
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
EnyoElektra
Standard Double Room
Stayed in Nov 2024
Solo travelers
27 review
Outstanding
Posted on Nov 26, 2024
Wonderful hotel and location, super clean and comfortable.
Response from Property: We love you !!!
Stephan D.
Standard Double Room
Stayed in Jan 2024
Solo travelers
36 review
Great
Posted on Jan 22, 2024
Friendly staff, the rooms are ok. I had no breakfast so I don`t know about the kitchen.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Umar Hussainudeen
Standard Double Room
Stayed in Aug 2023
Solo travelers
11 review
Outstanding
Posted on Aug 27, 2023
Enjoyable
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
大小佬
Standard Double Room
Stayed in May 2024
Solo travelers
3 review
Outstanding
Posted on May 16, 2024
Great and decent location
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Standard Room (2 beds)
Stayed in Dec 2024
Business travelers
1 review
Outstanding
Posted on Dec 2, 2024
The overall hotel is quite satisfactory. The room is clean and sanitary. The lobby is also very bright. The service of Xiao Zhong at the front desk is warm and serious.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Anonymous User
Standard Double Room
Stayed in Jul 2024
Travel with friends
2 review
Outstanding
Posted on Jul 3, 2024
My friend came to Hangzhou for a visit and booked the Fairfield Inn near his home. The Chongqing lady at the front desk of the hotel was very considerate and friendly. The public area of the hotel is very spacious and bright, which is very suitable for work and communication.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Dec 2024
Business travelers
1 review
Outstanding
Posted on Dec 8, 2024
The hotel has a great location. The front desk guy Yin Jinpeng provided great service. He was very enthusiastic and professional. He helped me arrange the room in advance and I was very satisfied. I will stay there again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Standard Double Room
Stayed in Nov 2024
Other
1 review
Outstanding
Posted on Nov 23, 2024
The location is excellent, close to the subway station. Xiao Zhong's service is warm and good. I have a chance to try the breakfast. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Wenwenjian
Standard Double Room
Stayed in Nov 2024
Solo travelers
2 review
Outstanding
Posted on Nov 18, 2024
Xiao Yin enthusiastically introduced the hotel's facilities. There are many places to eat downstairs. It is also close to West Lake. I will book here next time I come to visit.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
肯亞AA冷萃
Superior Double Room
Stayed in Nov 2024
Travel with friends
10 review
Amazing
Posted on Nov 17, 2024
Overall it was very good, check-in was fast, and the bed was comfortable.
The breakfast coffee was average
Also, the elevator was not set up properly. Instead of moving to a closer elevator, it would move to another one after reaching the first floor or the top floor, which was a waste of time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Standard Double Room
Stayed in Nov 2024
Other
1 review
Outstanding
Posted on Nov 9, 2024
The front desk was very enthusiastic when checking in. He introduced what to see and eat in Hangzhou. Thank you Xiao Zhong for your warm hospitality.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Standard Room (2 beds)
Stayed in Nov 2024
Other
1 review
Outstanding
Posted on Nov 9, 2024
The service provided by Xiao Yin at the front desk was very good and the bedding was very clean. I will continue to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Standard Double Room
Stayed in Nov 2024
Solo travelers
4 review
Outstanding
Posted on Nov 3, 2024
This hotel is very close to West Lake and Lingyin Temple. The nearest subway is only a 10-minute walk away. It is very convenient. Xiaoqiu at the front desk provided good service and the bedding was comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 30, 2024
The hotel is conveniently located. It is my first time in Hangzhou. Xiaoqiu's service attitude is very good, warm and thoughtful. The breakfast noodles are delicious. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.