Home Inn (West Lake Hubin Hefang Street Pedestrian Street Store) Guest Reviews
4.6/5
Very Good
1411 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1411)
Positive reviews(1358)
Reviews with photos/video(335)
Easy to get around(134)
Classy environment(110)
Delicious breakfast(102)
Friendly front desk staff(101)
Convenient for shopping(94)
Average sound insulation(65)
Close to scenic area(64)
Many amenities(56)
Negative reviews(52)
Cong Hau Nguyen
Double Room A
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Room is excellent and nice. Staffs are friendly. Good Position. I will choose this again if I come back to Hangzhou.
Response from Property: There is a kind of encounter, without invitation, but with a tacit understanding. Your praise is like the warm sun in winter, shining into our hearts. The hotel has a superior geographical location, where you can go out to enjoy the beautiful scenery of West Lake and the prosperity of the city. It is a good choice for your business, tourism and shopping. We will also uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home. Looking forward to meeting you again~
Mrs Tan
Family Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Very inconveniently located in the heart of hefang street. Clean and cosy
Response from Property: Dear family, hello! Thank you for choosing to stay at Home Inn Select - Hangzhou West Lake Lakeside Hefang Street Pedestrian Street. I am flattered to receive your good comments. The hotel is in a prime location, suitable for all your eating and shopping. There are subway and bus lines outside, which is convenient and fast. Located in the center of Hefang Street, the Imperial Street of the Southern Song Dynasty, it is quiet in the bustling, satisfying your taste buds while having a good rest time. Enjoy the prosperous scenery and the scenery of Xizi. The hotel's unique decoration style, warm and full service, clean and quiet guest rooms, and our lovely housekeepers and beautiful front desk teenagers are all looking forward to your next visit. Looking forward to your home again!
Guest User
Family Room
Stayed in Nov 2024
Family
7 review
4.0/5
Very Good
Posted on Dec 16, 2024
Excellent location right in the heart of Hangzhou city walking street.
Staff can be warmer.
Response from Property: 親愛的家人您好!感謝您選擇入住如家精選-杭州西湖湖濱河坊街步行街店,收到您的點評,小如簡直如沐春風,受寵若驚。酒店地理位置優越,適合您所有的吃吃逛逛,出門就有地鐵,公交線路,方便快捷。位於南宋御街河坊街中心,鬧中取靜,滿足您味蕾的同時,又有良好的休息時間。坐擁繁華之景鏡,身享西子之景。酒店獨有的裝修風格,熱情飽滿的服務,乾淨安靜的客房,還有我們可愛的客房大姐和靚麗的前台少年們都會期待您的下次光臨。期待您再次回家!
Anonymous User
Double Room A
Stayed in Sep 2024
Solo travelers
2 review
3.0/5
Posted on Oct 31, 2024
Very nicely located. But not clean, small window facing a wall, bearly no phone connection. Breakfast wasn't amazing (no taste)
Response from Property: 尊敬的賓客,您好。感謝您選擇入住如家精選酒店杭州西湖湖濱河坊街步行街店,很抱歉沒有給您一個舒適的住宿環境!您入住期間有什麼需要可以使用房間裏的電話撥“9”告知我們,我們很樂意為您效勞。我們會更加努力加油,讓每一位員工都做到更好哦,為賓客提供更加舒適的環境。歡迎您下次再來哦,我們在美麗的杭州等您。祝您工作順心,生活甜蜜!
Munly
Double Room A
Stayed in Sep 2024
Couples
16 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Perfect location and value for money, we enjoyed our stays here.
Response from Property: 親愛的家人,看到您的評價,我們深感榮幸,您的滿意就是對我們最大的鼓勵。酒店位於南宋御街步行街景區內,門口即是江南獨有的小橋流水,青瓦白牆的古風建築,酒店門口吃飯,逛街,景點環繞,出行很便利,我們的床品柔軟舒適,裝修風格簡約,期待給您家的感覺。再次謝謝您的慷慨惠顧與珍貴點評,期待您再次入住!
Guest User
Double Room A
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Oct 24, 2024
Employee are friendly, Room is small especially the bathroom.
Response from Property: 尊敬的賓客,感謝您對的點評,我們會努力做到更好,為賓客提供更加舒適的環境。酒店位於景區內,屬於古建築風格,歡迎您下次再來哦,酒店前台內線電話“9”,24小時隨時在線為您提供服務,酒店家庭房面積較大,下次您可以提前預約哦,酒店門口交通便利,高銀美食街就在隔壁,歡迎您常來哦,祝您天天好心情。
Sabrine1103
Double Room A
Stayed in Apr 2024
Couples
3 review
4.2/5
Very Good
Posted on May 14, 2024
Great welcoming, the room and bathroom are clean. A little bit of noise. The location is perfect. Everything was good except the breakfast.
Response from Property: Dear guest, thank you for your review and stay. Your suggestions are the ladder for our progress. The front desk is on duty 24 hours a day to provide you with services at any time. You are welcome to come again next time! The beautiful Hangzhou is now full of willows and the breeze is blowing. In spring, you are welcome to visit again, bring your family and friends, stroll around the quaint Qinghefang Ancient Street, taste Longjing tea, try lotus root noodles, and enjoy the delicious food. You will be in a good mood!
Jasper@Sin
Double Room A
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 5, 2025
Near to hefang street
Response from Property: 親愛的家人,感謝您對酒店的信賴,更感謝您的不吝誇獎,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。如家精選-杭州西湖湖濱河坊街步行街店毗鄰歷史古街南宋御街,距離地鐵1號線10分鐘左右。吃喝玩樂,一應俱全。真誠期待您的再次光臨。
Guest User
Superior Room (2 Beds)
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel was very clean and nice
Response from Property: There is a kind of meeting, without invitation, but there is a clear understanding. Your praise is like a breeze blowing into our hearts. The hotel is strategically located. You can not only enjoy the beautiful scenery of West Lake, but also enjoy the bustling city. It is a good choice for your business, tourism and shopping trips. We will also adhere to the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home. Looking forward to meeting you again~
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The location is very good, inside the Qinghefang scenic area, close to the Drum Tower, it is very convenient to visit the scenic area and eat. It is close to Wushan Square, where the subway and Hangzhou Museum are.
The front desk service is thoughtful and enthusiastic, and it provides convenience to travelers as much as possible, which is very heartwarming. The room is clean and hygienic. You can choose whether to bring breakfast.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to choose Home Inn Select - Hangzhou West Lake Hubinhefang Street Pedestrian Street Branch and share your stay experience. Thank you for your thoughtful review. Xiaoru is so happy that she is jumping three times. The hotel is located in the historical ancient street, Southern Song Imperial Street, and it takes 10 minutes to walk to the West Lake. The pedestrian street Qinghefang and the food street Gaoyin Street are all within easy reach. The hotel has a simple business decoration style and is equipped with a 24-hour self-service laundry room. There are also comfortable and warm room front desk services, making you feel at home at all times. I hope you will continue to support Xiaoru, and all the hotel staff are looking forward to your visit again. I wish you a smooth work and a happy life!
Shandongzibozhaolei
Double Room A
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The hotel is located on the pedestrian street, the surrounding environment is even better, beyond expectations, and breakfast is also provided, which is also very rich. The hotel is clean and sanitary, and the front desk service attitude is very good.
Original TextTranslated by Google
Response from Property: There is a kind of encounter, without invitation, but with a tacit understanding. Your praise is like the warm sun in winter, shining into our hearts. The hotel has a superior geographical location, where you can go out to enjoy the beautiful scenery of West Lake and the prosperity of the city. It is a good choice for your business, tourism and shopping. We will also uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home. Looking forward to meeting you again~
Anonymous User
Superior Room (2 Beds)
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 8, 2025
The hotel is located on Hefang Street, close to the West Lake Scenic Area, Hangzhou Museum, Southern Song Dynasty Imperial Street, Ding'an Road subway, Deshou Palace, Hu Xueyan's former residence, etc., all within walking distance, making it very convenient to eat, drink and have fun. The service attitude of the hotel staff is also very good👍, they are kind and courteous. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Home Inn Select - Hangzhou West Lake Hubinhefang Street Pedestrian Street and sharing your stay experience. We are glad that every aspect of the hotel has been recognized by you. Our warm guest rooms and front desk always provide you with considerate service, making you feel at home. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!
Iris Emily
Superior Room (2 Beds)
Stayed in Nov 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Dec 21, 2024
The hotel is located in Hefang Street, a short distance from Wushan subway station, convenient for travel.. There is a Michelin fried dumpling shop under the food archway, the taste is very good..
Original TextTranslated by Google
Response from Property: 親愛的家人,感謝您選擇如家精選-杭州西湖湖濱河坊街步行街店,很開心能夠陪伴您渡過一段美好的時光,也感謝您對我們的認可和支持。一次美好的相遇,讓我們成為了朋友,我們很榮幸能夠為您提供優質的服務,真誠期待您的再次光臨。
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel environment is elegant and comfortable, clean and tidy, with plenty of air conditioning and hot water, good breakfast, and the waiters are proactive in greeting and warm. The hotel is located on the Hefang Street Pedestrian Street, with convenient food and shopping. There are also Wangxian Pavilion, Hu Xueyan's former residence, the ruins of Deshou Palace in the Northern Song Dynasty, Wushan Scenic Area, and convenient transportation to the West Lake Scenic Area.
Original TextTranslated by Google
6/9
Response from Property: Dear family, hello! Thank you for choosing to stay at Home Inn Select - Hangzhou West Lake Lakeside Hefang Street Pedestrian Street. I am flattered to receive your good comments. The hotel is in a prime location, suitable for all your eating and shopping. There are subway and bus lines outside, which is convenient and fast. Located in the center of Hefang Street, the Imperial Street of the Southern Song Dynasty, it is quiet in the bustling, satisfying your taste buds while having a good rest time. Enjoy the prosperous scenery and the scenery of Xizi. The hotel's unique decoration style, warm and full service, clean and quiet guest rooms, and our lovely housekeepers and beautiful front desk teenagers are all looking forward to your next visit. Looking forward to your home again!
Guest User
Double Room A
Stayed in Nov 2024
Solo travelers
11 review
4.8/5
Amazing
Posted on Dec 16, 2024
The hotel is located in the scenic area, which is very convenient for going out shopping. The decoration style is very good. Although the room is a bit small, the various facilities are complete and do not affect the stay experience. The breakfast is also very good!
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you for choosing to stay at Home Inn Select - Hangzhou West Lake Lakeside Hefang Street Pedestrian Street. I am flattered to receive your comments. The hotel is in a prime location, suitable for all your eating and shopping. There are subway and bus lines outside, which is convenient and fast. Located in the center of Hefang Street, the Imperial Street of Southern Song Dynasty, it is quiet in the bustling, satisfying your taste buds while having a good rest time. Enjoy the prosperous scenery and the scenery of Xizi. The hotel's unique decoration style, warm and full service, clean and quiet guest rooms, and our lovely housekeepers and beautiful front desk teenagers are all looking forward to your next visit. Looking forward to your home again!