We booked one night with a third party app for our daughter to stay on her trip back through the mountains. With Stampede on, there was no way Calgary was affordable or had room. When she showed up after an eight hour drive the hotel had no record of the two week old booking. However, Annie at the front desk knew there was nowhere else for our young solo traveler to stay in town. She found a way to ensure our daughter had a safe place to stay. Apparently she’s done this before — even had people in her home when the third party bookings don’t work. Amazing job to Annie!! We are so grateful that our daughter could rest and be on the road safely the next morning. Thanks to Annie for going above and beyond