Keypad Hotel - 24 Hang GA Reviews
Keypad Hotel - 24 Hang GA
24 P. Hàng Gà, Hàng Bồ, Hoàn Kiếm, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Keypad Hotel - 24 Hang GA Guest Reviews
4.3/5
Very Good
9 review
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(9)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Quadruple Room With View
Stayed in Dec 2023
Travel with friends
1 review
Outstanding
Posted on Feb 3, 2024
Super clean and super comfy bed! Spacious and all the staff are helpful. Will definitely book this again when I go back to Hanoi! Worth every penny!
Erick Firmansyah
Quadruple Room With View
Stayed in Dec 2023
Family
4 review
Amazing
Posted on Jan 15, 2024
Spacious room for the 5 of our family, 3 adults 2 children.
the receptionis Mint, is really helpfull. hers english is excellent, she also help us to arrange the trip to Sapa.
We'll be return to this hotel on our next visit to Hanoi.
Eskimo66
Superior Double Room
Stayed in Feb 2023
Solo travelers
2 review
Great
Posted on Mar 18, 2023
Good location, great service, okay breakfast. However, I stayed on the 4th floor but can smell food (possibly from the hotel’s breakfast preparation) and hear noises (from cleaning of the nearby rooms) since early morning every day.
Response from Property: On behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recent trip. As a long-term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one. We thank you once again for your patronage and look forward to seeing you soon. Lily(ms.)
Linh
Superior Double Room
Stayed in May 2023
Solo travelers
2 review
Outstanding
Posted on Jun 23, 2023
Amazing service with greatly friendly staff. My number one choice to stay in Hanoi.
Response from Property: Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
light夏日
Deluxe Double Room
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Jan 8, 2024
The hotel is very good
The bathroom, snacks, refrigerator, and air conditioning are all excellent~
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Woshitiancaixian
Superior Double Room
Stayed in Jun 2023
Travel with friends
359 review
Posted on Jul 23, 2023
You can’t smoke, and the fine for smoking is about 3,000 Vietnamese dollars, about 100 yuan. People in mainland China are better not to go, it hurts, it makes me sad when I think about it, I can’t understand the curse, and it still hurts
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Response from Property: I apologize for your experience. Please note that I have informed you that there are no smoking signs in the rooms. All reservations are non-smoking. You smoke, we had to close the door for 1 day to get rid of the smell. We tried to warn you before moving in, but you violated it on purpose, forcing us to fine you
Mona27
Superior Double Room
Stayed in Jun 2023
Travel with friends
2 review
Outstanding
Posted on Jul 14, 2023
Good!!!!
From the rooms - to the reception and the security guard are all ok and very friendly!!!
What I like most is the receptionists, all of you are warmly taking care of guests.
Will be back many times!!!
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Guest User
Stayed in Mar 2024
Other
Outstanding
Posted on Apr 1, 2024
The staff at KeyPad Hotel were absolutely wonderful! From check-in to check-out, they were attentive, friendly, and went above and beyond to ensure a pleasant stay. Whether I needed assistance with my room or recommendations for local attractions, they were always eager to help with a smile. The service was top-notch and truly made my experience at XYZ Hotel memorable. Highly recommend for their exceptional staff and service!