Hai Muoi Hotel & Apartment

Hai Muoi Hotel & Apartment Reviews

Hai Muoi Hotel & Apartment

49 Tran Quoc Vuong, Cau Giay, Quan Cau Giay, Hanoi, VietnamView Hotel Details
Hai Muoi Hotel & Apartment
Hai Muoi Hotel & ApartmentHai Muoi Hotel & ApartmentHai Muoi Hotel & Apartment
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Hai Muoi Hotel & Apartment Guest Reviews

4.2/5
Very Good
20 review
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.2
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All reviews(20)
Positive reviews(17)
Reviews with photos/video(7)
Negative reviews(2)
Krisma Magdalena Adi
Deluxe Twin Room
Stayed in 1. 2024
Travel with friends
17 review
4.5/5
Great
Posted on 4.2.2024
The location was a bit on a narrow road, but that makes everything easier. The road was less busy n close to the market n traditional food stalls. The laundry price is the cheapest compared to any other accommodation that I've stayed while in Hanoi
Response from Property: Dear Ms Krisma,Thank you much for your review. Hope to see you again at Hai Muoi hotelMs Sara/ Customer care service
Superior Room
Stayed in 10. 2024
Couples
6 review
3.2/5
Posted on 31.10.2024
Drinks are always running out, the hotel's VIP room looks shabby and not as good as a regular room outside.
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Yataliya
Deluxe Room
Stayed in 10. 2024
Family
13 review
5.0/5
Outstanding
Posted on 4.10.2024
La la la la la la la la, it's very nice, let's go play together next time, it's clean and tidy, hygienic and delicious, come again next time. It's convenient for travel and pay attention to safety. Hello hello
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Response from Property: Thank you for choosing Hai Mươi Hotel & Apartment for your recent stay at our hotel. We appreciate your business and value your feedback. We are delighted to hear that you enjoyed your experience with us. Your positive review encourages us to continue providing excellent service to all our guests. If there is anything else we can assist you with, please feel free to reach out. Once again, thank you for choosing Hai Mươi Hotel & Apartment. We look forward to welcoming you back in the future. Best regards!
Guest User
Deluxe Room
Stayed in 4. 2024
Business travelers
22 review
3.2/5
Posted on 10.4.2024
Located in the downtown of Hanoi, the transportation is very convenient. The hotel is located in an alley, and there is a main road outside. Compared with the price, it is worth the money. There are many restaurants around, and it is quiet in the morning
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Response from Property: Thank you for choosing Hai Mươi Hotel & Apartment and for leaving a review. Hai Mươi Hotel deeply regrets that your experience was not completely satisfactory. The hotel continues to improve the quality of our services. We hope to have the opportunity to serve you again in the future. Wishing you always happiness and great health. Best regards!
lhnnhu
Superior Room
Stayed in 9. 2024
Couples
2 review
1.2/5
Posted on 12.9.2024
old room dirty with old stains, extremely poor soundproofing, small, cramped and stuffy room poor staff skills, wrong room check, wrong fridge check noisy male receptionist, poor service TV not working no reception space, location far from the center
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Response from Property: Dear Mr. Nhu, First of all, Hai Muoi Hotel would like to thank you for taking the time to leave a review during your stay at the hotel. The hotel would like to respond as follows: 1. If you booked a superior room: 480k/night, the room will not be as airy and spacious as the Deluxe and Deluxe city view rooms. The room images on the hotel App are very detailed. 2. You stayed from September 8, 2024 until noon on September 9, the housekeeping department saw that your room used a bottle of mineral water in the refrigerator (the housekeeping department added another bottle on September 9). The hotel confirms that your room has a minibar in the refrigerator. 3. Location far from the center -> When you booked a hotel room, you already knew where the hotel was located (clearly stating the address 49 Tran Quoc Vuong, Cau Giay). If you want to visit Hoan Kiem Lake later, you must book a hotel in Hoan Kiem district. About the TV not working -> The TV is still working normally. Because I set the wrong mode, I can't watch YouTube. Old room -> The hotel will accept the information and upgrade in the future. Best regards, Ms. Cuc
Guest User
Superior Room
Stayed in 4. 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on 29.4.2024
The traffic is a little bit remote, and if you take the bus, it is still quite dangerous to get off and cross the road.
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Response from Property: Thank you for choosing Hai Mươi Hotel & Apartment and for submitting your review. We hope to continue serving you in the future. Wishing you always happiness and great health. Best regards!”
Hữu Dương
Superior Room
Stayed in 2. 2024
Family
1 review
5.0/5
Outstanding
Posted on 17.2.2024
How wonderful
Original TextTranslated by Google
Response from Property: Dear customers, On behalf of the Hotel Management Board, thank you very much for trusting and choosing Hai Muoi Hotel and Apartment for your trip. We are delighted that you took the time to write a review about your stay and the services at the hotel. It's great to know that our rooms and services met your expectations. Once again, thank you very much for your stay and we are truly delighted to welcome you back in the future. Cuc/Customer service officer
Guest User
Standard Room
Stayed in 1. 2024
Couples
2 review
4.2/5
Very Good
Posted on 25.1.2024
The CP quality is high, but the disadvantage is that the room will be very cold when there is a cold wave.
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Response from Property: Dear guest, thank you for taking the time to review your stay. Our hotel has two air conditioners, so you don't have to worry about the cold weather. Thank you. ì dānxīn tiānqì lěngxièxiè
Guest User
Superior Room
Stayed in 1. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 6.1.2024
The hotel is clean, the staff is extremely friendly. I will come back for future trips.
Original TextTranslated by Google
Response from Property: Dear customers, On behalf of the Hotel Management Board, thank you very much for trusting and choosing Hai Muoi Hotel and Apartment for your trip. We are delighted that you took the time to write a review about your stay and the services at the hotel. It's great to know that our rooms and services met your expectations Once again, thank you very much for your stay and we are truly delighted to welcome you back in the future. Cuc/Customer service officer
Guest User
Deluxe Room
Stayed in 9. 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on 22.9.2024
Clean, good environment, quiet
Original TextTranslated by Google
Response from Property: Thank you for choosing Hai Mươi Hotel & Apartment for your recent stay at our hotel. We appreciate your business and value your feedback. We are delighted to hear that you enjoyed your experience with us. Your positive review encourages us to continue providing excellent service to all our guests. If there is anything else we can assist you with, please feel free to reach out. Once again, thank you for choosing Hai Mươi Hotel & Apartment. We look forward to welcoming you back in the future. Best regards!
Guest User
Deluxe Twin Room
Stayed in 2. 2024
Travel with friends
2 review
2.2/5
Posted on 10.2.2024
The location is very bad. The bed smelled bad.
Original TextTranslated by Google
Response from Property: Thank you for choosing Hai Mươi Hotel & Apartment and for leaving a review. Hai Mươi Hotel deeply regrets that your experience was not completely satisfactory. The hotel continues to improve the quality of our services. We hope to have the opportunity to serve you again in the future. Wishing you always happiness and great health. Best regards!
Anonymous User
Superior Room
Stayed in 7. 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on 25.7.2023
The hotel is clean, the service is enthusiastic and friendly There is daily room cleaning
Original TextTranslated by Google
Response from Property: Dear Hai Muoi Hotel, thank you very much for your comments. The hotel is very happy to have brought you a wonderful experience. Wishing you good health and success and Hotel 20 looks forward to welcoming you in the future! Ms. Cuc/ Customer Service Officer
Tran Quoc Toan
Superior Room
Stayed in 3. 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 12.3.2024
Room is clean
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