Le Chanvre Hanoi Hotel & Spa Reviews

Response from Property: Dear Valued customer, Thank you for staying with us at Le Chanvre and for your kind words about our staff and breakfast. We're glad you enjoyed the hospitality, though we regret that the room size and hallway noise didn’t fully meet your expectations. Our cozy spaces reflect the charm of Hanoi’s Old Quarter, but your feedback on noise is invaluable, and we’re exploring solutions for a quieter experience.We hope to welcome you again soon!Warm regards,Thanh Chi Nguyen (Mr.)Front Office Manager

Response from Property: Dear Valued customer, Thank you so much for your kind words and for choosing to stay with us at Le Chanvre! We are thrilled to hear that you found our little oasis in the heart of Hanoi relaxing, especially since Ha Noi can often be quite busy.Mia and the entire team truly appreciate your recognition, and we're glad that we could make your stay a memorable one. We always strive to create a peaceful haven for our guests to unwind and enjoy their time, and it’s wonderful to know that we succeeded during your visit.We hope to welcome you back soon for another restful escape.Warm regards,Thanh Chi Nguyen (Mr.)Front Office Manager

Response from Property: Dear Valued customer,Thank you for your kind review! We're delighted that our central location, room décor, and breakfast Especially the Pho—made your stay enjoyable. It’s great to hear that our friendly staff, including our Thai-speaking team member, added to your experience.We’re glad our luggage storage service was convenient for you after check-out. Your feedback means a lot to us, and we hope to welcome you back on your next visit to Hanoi!Best regards,Thanh Chi Nguyen Front Office Manager

Response from Property: Dear Valued customer,Thank you for your great review! We're delighted to hear you enjoyed your stay with us in Hanoi.We're glad our central location made it easy for you to explore and that you found our staff welcoming. It's great to know you liked our food and appreciated our telephone service.We'd love to welcome you back for another great experience whenever you're in town. Feel free to reach out if you need anything.Best regards,Thanh Nguyen Chi (Mr.)Front Office Manager.

Response from Property: Dear Valued customer,Thank you so much for your fantastic review! We're thrilled you had a wonderful time at Le Chanvre Hanoi Hotel & Spa.It's great to hear you enjoyed our central location and spacious room with all the amenities. We're delighted you liked the welcome fruit and wine—it's our way of saying thanks for choosing us.Our team is overjoyed to hear you found them friendly and helpful. We'll be sure to share your kind words with them!We're glad you loved the breakfast buffet, especially the pho and omelettes. We can't wait to welcome you back again soon!Best regards,Thanh Nguyen Chi (Mr.)Front Office Manager.

Response from Property: Dear Mr/ Ms. Fanny,Thank you so much for your fantastic review! We're thrilled you enjoyed your stay with us at Le Chanvre Hanoi Hotel & Spa and found our location, decor, and amenities to your liking.We're glad you found our beds comfy and enjoyed the breakfast. Your suggestion about the minibar is noted, and we'll consider adding Vietnamese beer.We're happy we could accommodate your late checkout. Whenever you're back in Hanoi, we'd love to host you again!Best regards,Thanh Nguyen Chi (Mr.)Front Office Manager

Response from Property: Dear Ms. Lisa, Thank you so much for your kind words and for sharing your wonderful experience at Le Chanvre! We are truly delighted to hear that you and your friends had a memorable stay with us. It was our pleasure to surprise your friend with a birthday cake, and we’re so happy that it made the celebration extra special.Mr. Thanh, Ms. Nguyet Anh, and the entire team are always committed to providing thoughtful and caring service to our guests. We look forward to welcoming you back for another perfect stay on your next visit!Warm regards,Le Chanvre Hanoi hotel Management team.

Response from Property: Dear Mr/Ms. Marcel,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our recommendations for food and places to visit. Our team takes great pride in ensuring that our guests have a memorable stay, and it's wonderful to know that our efforts were appreciated.We're delighted that you found our hotel staff to be super friendly. Providing exceptional service is at the heart of everything we do, and your kind words serve as a great motivation for all of us here.We hope to have the pleasure of welcoming you back soon for another fantastic experience!Warm regards, Thanh Nguyen Chi (Mr.)Front Office Manager.

Response from Property: Dear Valued customer,Thanks a bunch for sharing your experience with us! We're thrilled you enjoyed your stay.It's awesome to hear our staff could help you out with everything you needed, from local tips to sorting out a doctor's appointment. We're all about making sure our guests feel at home.Glad you found the room cozy and liked the smart TV. We try to make sure all the little details, like the bathroom amenities and comfy robes, are top-notch.And we're stoked you liked the breakfast! Thanks again for choosing us. We can't wait to welcome you back!Best regards,Thanh Nguyen Chi (Mr.)Front Office Manager.

Response from Property: Dear Mr. Phillips, Thank you so much for your kind review! We are thrilled to hear that Ana and Tom were able to make such a positive impact on your stay. Your recognition of their efforts means the world to us.We're also glad that despite the typhoon, everything went smoothly, from the timely airport pickup to the comfort of your room and even the early morning coffee for your trip. It’s great to know that we could provide you with a wonderful experience, even during challenging weather conditions.We look forward to welcoming you back to our hotel on your future visits to Hanoi. Thank you again for choosing us.Best regards,Thanh Chi Nguyen (Mr.)Front Office Manager.

Response from Property: Dear Ms. Pignose,Thank you for your kind words about our staff and the welcome drinks and breakfast. We're happy you enjoyed those!We're sorry to hear that the noise made your stay less comfortable. We're looking into how we can make things quieter so everyone can have a better rest.We'd love another chance to make your stay perfect. If you come back, we'll do our best to give you a quieter room.Thanks again for your feedback. We hope to see you again soon.Best regards,Thanh Nguyen Chi ( Mr.)Front Office Manager.

Response from Property: Dear Mr. Ahn,Thank you so much for your wonderful review. We’re absolutely thrilled that you enjoyed our location, service, and the unique design of our hotel. Mia is indeed a gem, and we’re so happy she was able to make your stay extra special.Your kind words truly motivate us to continue providing exceptional experiences for our guests. We’re already looking forward to welcoming you back for another memorable stay!Warm regards,Thanh Chi Nguyen (Mr.)Front Office Manager

Response from Property: Dear Ms. Anne,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our convenient location, rooftop pool, and friendly staff contributed to making your time in Hanoi memorable.We appreciate your feedback regarding the room size. While our aim is to provide comfortable accommodations for our guests, we understand that preferences may vary. Rest assured; we'll take your comment into consideration as we continually strive to improve our services.Once again, thank you for recommending us, and we look forward to welcoming you back on your next trip to Hanoi!Warm regards,Thanh Nguyen Chi (Mr.) Front Office Manager.

Response from Property: Dear Valued customer, Thank you for sharing your thoughts and for choosing to stay with us at Le Chanvre. We’re delighted to hear that you enjoyed the breakfast!Your feedback regarding the coffee selection is valuable to us, and we appreciate your suggestion. We are always looking for ways to enhance our guests' experience, and expanding our coffee options is something we will certainly take into consideration.We hope to welcome you back to Le Chanvre soon and offer an even more delightful breakfast experience!Best regards,Thanh Chi Nguyen (Mr.)Front Office Manager