Rey Hotel Hanoi Reviews
Rey Hotel Hanoi
14 Phố Lý Nam Đế, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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1 night
Rey Hotel Hanoi Guest Reviews
4.4/5
Very Good
19 review
Verified reviewsLocation4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(19)
Positive reviews(17)
Reviews with photos/video(3)
Anonymous User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
4 review
Great
Posted on Nov 17, 2024
Consider as a new hotel with new crisp amenities. Eventhough it’s not in the center of old quarter, but it makes a good location to rest.
Hsin Ju
Standard Twin Room
Stayed in Aug 2024
Business travelers
5 review
Posted on Aug 5, 2024
Overall is good. However, I asked for late checkout, at first they comply with the request. However, the actual check out day, they called at usual check out time.
Response from Property: Dear Hsin Ju, Thank you for your feedback and we’re glad to hear that overall your experience was good. We sincerely apologize for the confusion regarding your late checkout request. This is not the level of service we aim to provide, and we will review our communication to ensure this doesn’t happen again. We appreciate your understanding and hope to have the opportunity to welcome you back for an even smoother stay next timeBest regards,Ngan Phan General Manaager
Raymond@GMG
Standard Twin Room
Stayed in Jul 2024
Business travelers
25 review
Very Good
Posted on Jul 29, 2024
The room is clean and spacious. Location not precisely perfect but is still acceptable. Nothing much around the hotel though.
Guest User
Executive Deluxe
Stayed in Sep 2024
Business travelers
9 review
Great
Posted on Sep 27, 2024
The room is clean and bright, the location is good, the breakfast is very good, and the hotel environment is also very good.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your lovely feedback! We’re happy to hear that you enjoyed the clean and bright room, convenient location, and our breakfast offerings. It’s great to know you found the hotel environment pleasant as well. We hope to welcome you back soon!”Best Regard,Ngan Phan General Manager
TSANG YU
Deluxe Double Or Twin Room
Stayed in Nov 2024
Family
3 review
Outstanding
Posted on Dec 1, 2024
A popular restaurant with beautiful decoration and Christmas tree. Many Internet celebrities check in at the hotel.
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Carmen
Standard Twin Room
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 14, 2024
The room is new and clean, the place is big enough, and there is a very popular Internet celebrity hotspot downstairs, where many people check in every day! The only bad thing is that there is no full length mirror in the room.
Original TextTranslated by Google
Response from Property: Dear CAMEN,Thank you for your kind feedback! We’re glad to hear that you enjoyed the new and clean room, as well as the vibrant atmosphere downstairs. We appreciate your suggestion about the full-length mirror and will definitely take it into consideration for future improvements.We hope to welcome you back soon for another great stay!Best regards, Ngan Phan General Manager
opura
Superior Twin Room
Stayed in Aug 2024
Business travelers
5 review
Posted on Aug 27, 2024
The bed sheets were stained and the wash basin was broken, but they helped me change the room in time.
Original TextTranslated by Google
Response from Property: Dear opura,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the stained sheets and broken wash basin. We’re glad our team was able to assist you promptly with a room change, and we appreciate your understanding. Your comfort is important to us, and we’ll make sure to improve our quality checks. We hope to have the opportunity to welcome you back for a better experience in the future.Best regards,Ngan Phan General Manager
玩具猴
Superior King Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 24, 2024
A newly opened hotel in 2024, with 2 large and 2 small extra-large beds for only 3,000. The CP value is very high. It is considered to be outside the old city. The traffic will not be so congested. It is close to the train street. It only takes about 12 minutes to walk to Pho 10.
Original TextTranslated by Google
Response from Property: Dear 玩具猴, Thank you for your great feedback! We’re delighted that you found value in our newly opened hotel and enjoyed the spacious rooms. It’s wonderful to know that our location near the Old Quarter and train street added convenience to your stay. We hope you had a chance to explore Pho 10 and other local spots during your visit. We look forward to welcoming you back soon!Best regards,Ngan Phan General Manager
Guest User
Superior Twin Room
Stayed in Jul 2024
Business travelers
15 review
Very Good
Posted on Sep 8, 2024
Overall it's OK, breakfast is good, beautiful environment
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Caishenyelaile
Standard Twin Room
Stayed in Jul 2024
Travel with friends
5 review
Outstanding
Posted on Aug 3, 2024
Good, I like the environment very much.
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Jihaiye
Executive Deluxe
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Aug 9, 2024
Very hygienic but no smoking
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Guest User
Superior King Room
Stayed in Sep 2024
Business travelers
28 review
Outstanding
Posted on Nov 12, 2024
Good location, clean
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Guest User
Standard Twin Room
Stayed in Sep 2024
Other
10 review
Very Good
Posted on Sep 22, 2024
Still quiet.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback! We’re glad you enjoyed the peaceful and quiet atmosphere of our hotel. We hope to welcome you back again soon!Best Regard,Ngan Phan General Manager