Lotte the Residence

Lotte the Residence Reviews

Lotte the Residence

54 Lieu Giai, Ba Dinh, Quan Ba Dinh, Hanoi, VietnamView Hotel Details
Lotte the Residence
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Lotte the Residence Guest Reviews

4.6/5
Great
53 review
Verified reviews
Location4.7
Amenities4.6
Service4.4
Cleanliness4.7
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All reviews(53)
Positive reviews(25)
Reviews with photos/video(6)
Awesome stay(10)
Awesome rooms(6)
Awesome amenities(6)
Friendly staff(6)
Negative reviews(1)
Hihijai
One-Bedroom Apartment
Stayed in Mar 2024
Other
93 review
4.0/5
Very Good
Posted on Mar 7, 2024
The hotel next door is better though the rooms here are bigger😔 The facilities are not bad. They should hire more people to work.
Guest User
Two-Bedroom Apartment
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 25, 2024
I think it was one of the most comfortable accommodations without mentioning accessibility, convenience, breakfast and cleanliness.
Guest User
One-Bedroom Apartment
Stayed in Jan 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Room well equipped and good service in the front desk and G floor reception. Really appreciated the front desk manager let me earlier check in then much convenient for my outside activities.
MTYJ
One-Bedroom Apartment
Stayed in Feb 2023
Business travelers
61 review
5.0/5
Outstanding
Posted on Apr 29, 2023
Lotte residence is located very strategically, plenty of Japanese restaurants nearby, cleanliness is top notch, staffs are super friendly and kind.
Guest User
One-Bedroom Apartment
Stayed in Jun 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 21, 2023
Lotte center downstairs can provide the easy access for food, clothing and daily need.
Guest User
One-Bedroom Apartment
Stayed in Apr 2023
Business travelers
13 review
4.7/5
Amazing
Posted on Apr 29, 2023
This is service apartment and room space is excellent. Facilities is also fantastic. Breakfast in Lotte cafe is also very good. For sure will come back again next time.
Guest User
One-Bedroom Apartment
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The environment is first-class, the service attitude is very good, there are shops and restaurants downstairs, and there are cafes nearby, which is very convenient for family outings. Children also like it. The surrounding facilities are complete and the hygiene is very clean!
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Changtuke
One-Bedroom Apartment
Stayed in Oct 2024
Business travelers
48 review
4.5/5
Great
Posted on Nov 27, 2024
The room is a large suite with a very reasonable layout and a comfortable living room. It is located on a high floor, which is enough to have a panoramic view of Hanoi, especially the night view. The kitchen is fully equipped, and the bathroom is a bit cramped.
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Ainidaozhonglimei
One-Bedroom Apartment
Stayed in Mar 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Mar 25, 2024
I always book this hotel every time I go on a business trip. It is considered a better hotel in Hanoi. The rooms are large and have one bedroom and one living room. The service is also good. There are many restaurants nearby and it is convenient to get in and out.
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MASAHIRO
One-Bedroom Apartment
Stayed in Sep 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
I usually use Lotte Hotel, but this time I used the residence for 2 nights and 3 days for the first time. The rooms are spacious and the amenities are well-equipped. For breakfast, the staff looks at the menu on a tablet and chooses for you. It was delicious with a bit of a buffet. Check-out time is noon, so you can get ready at your leisure. Lotte Hotel is good, but I think condominium type is also better.
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Guest User
One-Bedroom Apartment
Stayed in Jun 2024
Family
19 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Conveniently located below is a supermarket and coffee shop
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Hoi Man
One-Bedroom Apartment
Stayed in Dec 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The location is convenient. There are supermarkets on the ground floor of Lotte department store downstairs and a Food court upstairs - everything you need.
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스릉
One-Bedroom Apartment
Stayed in Aug 2023
Business travelers
65 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The location of the hotel is good and the breakfast is delicious. I use it every time I come on a business trip, and the staff are friendly. The only inconvenience is that the interior is a little old.
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Ahan
One-Bedroom Apartment
Stayed in Dec 2022
Solo travelers
5 review
4.5/5
Great
Posted on Jan 2, 2023
The facilities and services are very good, and the overall is very clean, even the tableware and dinner plates in the apartment are very clean. However, the toiletries are not good. For girls, the shampoo is too dry, and the conditioner is useless, and the hair will be very tangled. There is a sound when the air conditioner adjusts the temperature. Overall, it is comfortable, and the room has no strange smell! !
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6/8
Anonymous User
One-Bedroom Apartment
Stayed in Jun 2023
Business travelers
55 review
1.0/5
Posted on Jun 21, 2023
House keeper is more bullish, it’s not good to spend less, and it’s not good to throw away too much broken clothes and rubbish.
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