To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(18)
Positive reviews(16)
Reviews with photos/video(2)
Negative reviews(2)
Anonymous User
Executive Deluxe Room
Stayed in Jul 2024
Business travelers
97 review
4.5/5
Great
Posted on Jul 19, 2024
The location is very good. It is very convenient whether you are going to Hoan Kiem Lake or eating in the surrounding areas and Thirty-six Hang Street. The reception at the hotel is polite, courteous and will do their best to assist. It is a great choice when visiting Hanoi.
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Yuenangumin
Family Suite
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The location of the hotel is very good, in the center of Hanoi. Except that the hotel is a bit small and the elevator is also very small, everything else is very good, especially the service attitude of the service staff is really good and impeccable!
It is recommended that Ctrip hotel housekeepers carefully inspect the actual conditions of the hotel rooms and do not mark the double room as a triple room!
However, the Ctrip hotel butler service is really good and the problem is solved quickly. Thumbs up to the butler!
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Fengzhongnuanliu
Family Suite
Stayed in Aug 2024
Family
9 review
4.7/5
Amazing
Posted on Nov 1, 2024
The hotel is in a very good location, right in the old town, surrounded by shops and restaurants, and very close to Hoan Kiem Lake. The room has a small balcony where you can view the street view. Front desk service is very good
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Guest User
Family Suite
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The hotel is near Huanjian Lake and is very close to the main attractions in Hanoi. There are many hotels around where you can check in. What is surprising is that the room has a balcony facing the street. In the room with two beds, one bed is very large, over 1.8 meters. The room is also very clean, and the receptionist's service is also very good.
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Nastya (nuosijia)
Executive Deluxe Room
Stayed in Apr 2024
Solo travelers
19 review
4.7/5
Amazing
Posted on Apr 16, 2024
The hotel is nice and the old street is very close. The service is very good, they can help you call a taxi🚗Communicate with the driver
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Guest User
Executive Deluxe Room
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Good location, the front desk speaks English
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Guest User
Deluxe Plus Room
Stayed in Aug 2024
Business travelers
1 review
1.0/5
Posted on Aug 27, 2024
The room is small, expensive, hairy, and unhygienic.
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suiyuan1
Family Suite
Stayed in Jul 2024
Family
21 review
5.0/5
Outstanding
Posted on Jul 20, 2024
乾淨整潔 老闆和善 附近購物小吃方便
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Guest User
Executive Deluxe Room
Stayed in Apr 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Apr 13, 2024
在老城區旅遊點上,氛圍好,體驗感強
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Charlotte shining
Suite
Stayed in Apr 2024
Family
8 review
4.5/5
Great
Posted on Apr 7, 2024
帶父母去越南,價格還行
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Yiquandianzi:xiongqianqing
Executive Deluxe Room
Stayed in Aug 2024
Business travelers
23 review
2.0/5
Posted on Aug 26, 2024
還可以一般般
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Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 4, 2024
Everything was perfect.Very nice hotel, very nice location, very close to Sword Lake, around many famous restaurants. Hotel service is excellent, staff are friendly and welcoming. The price is reasonable. Will come back here in the near future
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 16, 2023
Nice Hotel with Indochine Interiors and Reasonable Price, The Staffs are Friendly And kind. The room has Lemongrass smell when we check in and feel so comfortable. The next day, when we Reserved for Breakfast, the traditional Vietnamese food of the restaurant make I so impressed. The address is in the Old Quarter of Hanoi, very Convenient for Traveling and Experienced in Hanoi. Definitely I would go back when I travel to Hanoi Again
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 17, 2023
Great hotel. Nice view room, clean. Extremely central, next to Hoan Kiem Lake, walking street, beer street, shopping center. Extremely nice and enthusiastic staff. Reasonable price. Delicious breakfast food. Surrounded by famous restaurants. Absolutely love this location and hotel.
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Guest User
Stayed in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 16, 2023
Convenient location to walk around the old town without being too far from any famous places, friendly staff helped me from the time I left the room until I went to the airport, the dishes around the restaurant were delicious. The receptionist's introduction was also very good, the room was very beautiful and fully equipped