No 62, Khuc Thua Du, Dich Vong, Quan Cau Giay, Hanoi, VietnamView Hotel Details
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NATURE HOTEL - CAU GIAY - HANOI Guest Reviews
4/5
Very Good
28 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service3.8
Cleanliness4.0
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All reviews(28)
Positive reviews(26)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Superior Standard Room
Stayed in May 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on May 5, 2024
Good location friendly staff delicious breakfast clean rooms
Xieyinghua
Superior Standard Room
Stayed in Feb 2024
Family
40 review
5.0/5
Outstanding
Posted on Feb 25, 2024
I came to live in Vietnam temporarily. I chose this place simply because it is close to the Taiwan Office in Vietnam.
Because my family came to live there first, the photos I took were all of them as if they had lived there.
The overall accommodation environment is very clean. Overall, there were no problems with the facilities during my stay. The water temperature control in the shower was very easy to use.
Then maybe because it’s the Chinese New Year, the front desk is taken care of by the boss. Although he can’t communicate in Chinese or English, he is very enthusiastic and will take the initiative to care about the tenants’ situation.
For example, when we went out to look for food, all the nearby stores were closed, so we had to go back to our room to order takeout. When the boss found out, he came to knock on the door and gave us food, so that the children would not go hungry.
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Response from Property: Dear Xieyinghua,Thank you very much for taking time to leave a great review for Us after your recent stayed at Nature.Regards,Hotel manager
Kuangfengzhizui520
Superior Standard Room
Stayed in Apr 2024
Solo travelers
16 review
2.5/5
Posted on May 1, 2024
I booked a room with window, but was given a room without window. I asked to change the room and they asked me to pay extra.
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steven.kure
Superior Standard Room
Stayed in Apr 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The location is so quiet. It's the first choice before returning to China every time. It's convenient.
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sonic74
Superior Standard Room
Stayed in Apr 2024
Family
15 review
3.7/5
Posted on Apr 25, 2024
Since it is an early morning flight, I think the price is the most competitive so many people choose to stay for two days in order to check out late before departure.
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Guest User
Superior Standard Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Very satisfied, the front desk reception service is very good, and they can speak Chinese. It is very convenient to eat around
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Guest User
Deluxe Double Or Twin Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The location is very good, eating, traveling, and shopping are all very convenient. The room is not big and the soundproofing is not very good, but overall I am satisfied. The breakfast is very rich, especially their optional beef rice noodles and chicken rice noodles, which are super delicious.
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Carter
Executive Double Or Twin
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The breakfast is delicious and the service is friendly.
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Guest User
Superior Room
Stayed in Jul 2023
Business travelers
42 review
5.0/5
Outstanding
Posted on Aug 2, 2023
The food in the hotel is okay, but you need to order it, it’s free, and the taste is okay.
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Anonymous User
Superior Room
Stayed in Aug 2022
Business travelers
14 review
3.5/5
Posted on Aug 26, 2022
The air conditioner in the room is very old and leaks. After contacting the hotel, it will be arranged to change the room for free immediately. The facilities are old, but the service is very good. I hope the hotel can check and maintain the appliances in the room.
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Guest User
Superior Room
Stayed in Sep 2023
Friends
64 review
5.0/5
Outstanding
Posted on Oct 2, 2023
A very satisfying stay
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Response from Property: Dear 高级间,Thank you very much for taking time to leave a great review for Us after your recent stayed at Nature.Regards,Hotel manager
TomJi
Deluxe Room
Stayed in Nov 2023
Business travelers
55 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Not bad, good
Original TextTranslated by Google
Response from Property: Dear Tomj,Thank you very much for taking time to leave a great review for Us after your recent stayed at Nature.Regards,Hotel manager
Guest User
Deluxe Double Or Twin Room
Stayed in Aug 2024
Business travelers
24 review
4.0/5
Very Good
Posted on Aug 22, 2024
房間太小,隔音一般
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Guest User
Deluxe Double Or Twin Room
Stayed in Mar 2024
Business travelers
20 review
3.0/5
Posted on Jun 10, 2024
酒店地理位置不錯
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Guest User
Stayed in Feb 2023
Business travelers
0 review
1.0/5
Posted on Feb 9, 2023
There is a very noise machine outside making it impossible to have a proper rest, and when I asked the guy on the front desk for a solution he said he can not do anything about it and instead he told me to play loud music or though luck, when I asked for a room change he said no, floor change also got a denial, and his solution was to play music loud on my room When I said I can not sleep with noise on the background and that’s why the machine noise is affecting my proper sleep, he just simply walked away providing me no solution other than suck it up or play loud music
Response from Property: Dear Sir and Madam, I'm really sorry that the construction noise next door caused you an unsatisfactory stay during your last stay at the hotel. Regarding the above issue, we have also discussed many times with our neighbors about reducing noise when building during peak hours, but it is not completely thorough. We are also really sad at that time that the hotel did not have any available rooms to pass on to you. We do hope to welcome you on your next stays so that we have the opportunity to correct our mistakes. Sincerely, Hotel Manager