Hanoi Aria Central Hotel & Spa Reviews
Hanoi Aria Central Hotel & Spa
45 Đ. Lê Duẩn, Cửa Nam, Hoàn Kiếm, Quan Dong Da, Hanoi, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hanoi Aria Central Hotel & Spa Guest Reviews
4.2/5
Very Good
93 review
Verified reviewsLocation4.3
Amenities3.8
Service4.5
Cleanliness4.2
Filter by:
Sort by:
All reviews(93)
Positive reviews(88)
Reviews with photos/video(15)
Friendly owner(36)
Awesome stay(22)
Convenient location(19)
Clean and tidy(17)
Great location(15)
Easy to get around(11)
Shower difficult to use(8)
Negative reviews(5)
Peter
Deluxe Double Room
Stayed in Aug 2024
Solo travelers
36 review
Amazing
Posted on Aug 17, 2024
Pros: perfect location within walking distance from Hanoi train station and several top sights,clean room
Cons: the room could do with a refurbishment,awkward arrangement of the bathroom and shower
Overall it's good value for money,I'd choose it again on my next trip to Hanoi
wonders of nature
Superior Twin Room
Stayed in Sep 2024
Solo travelers
11 review
Great
Posted on Sep 13, 2024
The staff were very friendly and helpful for the information.the room has complete aminities, The hotel is near to the metro station and you can take a walk around the area, i tried local cuisine in the restaurant nearby The food was excellent.
Alessia Martino
Suite City View
Stayed in Feb 2024
Solo travelers
21 review
Outstanding
Posted on Feb 18, 2024
Great location, in walking distance from the train street and old town. Some of the nicest staff, very kind and helpful. They kept my luggage before check in and then already put it in the room for me.
The room was nice and spacious. Bed was comfortable. Got mini fridge, kettle and complimentary coffee/tea.
Thynn
Deluxe Double Room
Stayed in Jul 2024
Solo travelers
3 review
Posted on Jul 5, 2024
Bed are not comfortable and some hair are on the bed . The receptionist are helpful with smile all the time.
Zahra1982
Family Room
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on Jun 15, 2024
The hotel is located in busy area (old quarter) if not mistaken. The room was clean but abit cramped. The main issue during our stay was the water supply was interrupted during midnight when we wanted to have shower. It lasted about 15 minutes before resuming back to normal. Other than that all were ok
Response from Property: Dear Zahra1982,Thank you for staying with Aria Central hotel and Spa, we are happy to know about your good memory of our hotel such good place to stay, There were some of small issue happened during your stay: room space, water interupt ... we apologise for this inconvenient. We are now maintain something in our hotel during this low season time. We hope to serve you again soon with us. All your best wishesh, Albert Toan Pham - Hotel Manager
Letho
Superior Double Room (No Window)
Stayed in Apr 2024
Solo travelers
9 review
Outstanding
Posted on Apr 11, 2024
This has to be the most affordable clean hotel which is literally at the centre of all the places you would want to see in Hanoi city centre. It’s close to the train street, the famous Banh Min 25, note cafe , the lake and more. I had a pleasant stay. I highly recommend it.
Guest User
Triple Room
Stayed in Oct 2023
Business travelers
27 review
Posted on Oct 19, 2023
Absolute garbage room, was disgusting dirty smelly, toilet overflowing. Contacted management they said they would fix it so we sat there while they turned water off then we couldn't shower. They said nonrefundable. So it's ok to have broken dirty rooms but since nonrefundable can't get money back? What a sick rule. Trip should Vet these hotels and stop being so greedy. We are travelers and shouldn't have to deal with scam turds like this
Response from Property: Dear Sir/ Madda,Thank you for your staying with Aria central hotel. Please accept our apologise for this unpleasant situation. Room we serve to you is very nice, clean and normal worked before you check in. Your picture in this way is not flex our room quality, it is seemly well set-up before taking picture too. We hope to should rethinking about what you post and share your experience online, We are here to listen to you any time. Contact us by email what you got if you need more explaintation. Of course refund is not fair for us in this case. Best Regards, Toan Albert Pham - Hotel Manager.
alexsun123
Superior Double Room (No Window)
Stayed in Jan 2024
Travel with friends
74 review
Posted on Jan 18, 2024
Nice n clean hotel recommend......
Response from Property: Hi Alexsun123Thank you for belief in Hanoi Aria Central hotel & Spa. Your recommendation about our hotel is the best way to motivate our staff who everyday working hardly here to serve our honor Guest like you. We also serve airport transfer, tour to HAlong, Sapa, Ninh Binh...So hope you will spend this with us when you are back.All the best !Toan Albert - Hotel Manager.
xryna
Superior Double Room (No Window)
Stayed in Oct 2023
Business travelers
7 review
Very Good
Posted on Oct 18, 2023
Was a decent stay at Hanoi Aria. Was a great location near the city centre, but abit run-down.
Response from Property: Dear Team, Thank for voting us, Your review is great and good giff to all our hotel staff, We belive that our hotel is upgrading now will be satisfied you when you back in near future. All your best wish !Toan Albert Pham - Hotel Manager.
Baptiste
Superior Twin Room
Stayed in Feb 2024
Travel with friends
17 review
Great
Posted on Feb 17, 2024
Well located near the Train Street. Super good value for money and friendly staff. Rooms are a bit old and used but it’s what you can expect from a hotel of that range.
Joe Devine.
Suite City View
Stayed in Feb 2024
Solo travelers
22 review
Posted on Feb 12, 2024
Rubbish experience. Do not stay here! Shower head had half fallen off and the pressure constantly changed. There was bed bugs, hair in the sheets and bedding had not been cleaned with marks evident.
Response from Property: Dear Sir/ Maddam, Thank you for your staying with us, We are sorry about your unpleasant experience. Our management did arrange briefing last week to see about your review. We did change everyting as your words and hope to have chance welcome you back. Your Warmest Regards, albert pham - hotel manager.
Guest User
Superior Double Room (No Window)
Stayed in Jan 2024
Solo travelers
4 review
Outstanding
Posted on Jan 7, 2024
Room is clean. Staff are friendly. Close to train station and bus stop. The bus 86 go directly to airport. I'm very satisfied this hotel.
Response from Property: Dear our Valued Customer, Thank you for your using Aria Central hotel and spa service. Your review reflex your satisfaction about our hotel's service that we are proud of. We hope to see you again here with our hotel for staying, using Spa service and joining our Tour to Halong, Sapa, Ninh Binh ...Wish you have wonderful time in 2024.Your Warmest Regards, Toan Albert - Hotel Manager.
Chona
Superior Double Room (No Window)
Stayed in Oct 2023
Solo travelers
3 review
Very Good
Posted on Dec 19, 2023
All in all it was great stay, the staff are very friendly and very accommodating Thank you so much 😊
Response from Property: Dear Chona, Thank you for your review. We read and shared your nice words such "great stay, the staff are very friendly and very accommodating" to all our hotel staffs, that we know you had good experience during your stay. We belive that we will have chance to see you here again on next trip to Hanoi. We wish you may all best luck and great Xmas time. Albert Pham - Hotel Manager Aria Central hotel & Spa.
Guest User
Superior Twin Room
Stayed in Dec 2023
Solo travelers
4 review
Outstanding
Posted on Dec 25, 2023
Very friendly reception, very good location, clean rooms , nice bathrooms,
Response from Property: Dear 高级双床房, Thank you for review, It is our pleasure to welcome you for staying in Aria Central hotel & spa. We are so happy with your review here about " friendly reception, very good location, clean rooms , nice bathrooms," Hopefully you will come back again with us soon,All the best !Albert Toan Pham - Hotel Manager.
Cooldaddyo
Superior Twin Room
Stayed in Sep 2023
Solo travelers
19 review
Very Good
Posted on Sep 25, 2023
The staff were great,seemed like they take pride in their craft & took it seriously.Very helpful and always in a good mood.Took good care of me.
Response from Property: Dear Cooldaddyo, Thank you for staying with Aria Central hotel & Spa. It is our beautyful day to see your nice words about our crew. and welcome on board. We are so happy to know you had enjoyed our trip so much. Your specially compliment about our hotel staffs such the best way to motivate our hotel people here. We promise to work harder more than we did, we hope once day will see you again here in our hotel. Your Sincerely, Albert Pham - Hotel Manager.