PentStudio West Lake Hanoi Reviews

Response from Property: Dear 一卧豪华阁楼公寓,It is fabulous to read you had an enjoyable experience at PentStudio West Lake Hanoi! Thank you so much for your kind reviews on our service, apartment amenities and facilities. Guest loyalty is key to us and it is indeed glad to know that PentStudio West Lake Hanoi is your preferred accommodation whenever you come to Hanoi. We would await your return as there is nothing that would make us happier than to make you and our valued guests feeling at home.Kind regards,Ngo Le DungResidence Manager

Response from Property: Dear 一卧行政阁楼公寓 1张特大床,Thank you so much for sharing with us your current stay experience at PentStudio West Lake Hanoi. We are so happy to learn that you had comfortable stay with us. Your positive reviews on our apartment and facilities such as " Amazing place! Modern building with great amenities" are great motivation to us.Once again, thank you so much for your valuable feedback. From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Response from Property: Dear Guest User,Thank you for sharing your stay experience at PentStudio West Lake Hanoi with us. It is indeed great to receive your compliment of our service, facilities and apartment layout. Your special mentioned of our service " Every whim and fancy is fulfilled" is huge motivation to us.From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Response from Property: Dear Mr. Andrew Soh,Thank you so much for sharing your positive impressions of your stay at PentStudio West Lake Hanoi! I am glad to hear that our service, associates and apartment are meeting your expectation. Your compliments encourage us to work harder.Once again thank you for your compliments. From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future.Warmest regards,Ngo Le DungResidence Manager

Response from Property: Dear valued Guest,Thank you so much for sharing with us your current stay at PentStudio West Lake Hanoi. It is indeed great to read your compliment of our serviced apartment. Your compliment is huge encouragement to us.From all of us at PentStudio West Lake we look forward to welcoming you back in the near future.Yours sincerely,Ngo Le DungResidence Manager

Response from Property: Dear Valued Guest,Thank you for sharing your current stay experience at PentStudio West Lake Hanoi with us. We are very glad to read your compliments and special mentioned of the service of our associates and I am proud the team has brought our brand alive! Your positive reviews on our service and apartment are most encouraging for us. Once again, thank you for choosing us and your recommendation to other travelers. We look forward to your return in the near future.Warmest regards,Ngo Le DungResidence Manager

Response from Property: Dear Virat sh,Thank you for sharing your current stay experience at PentStudio West Lake Hanoi with us. We are very happy to have met your expectation during your stay.Once again, thank you for staying with us. From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Response from Property: Dear Lobanow,Thank you for your feedback of your current stay at PentStudio West Lake Hanoi and thank you so much for your compliment of cleanliness in the property. At the same time we are sorry to hear about the service from staff that did not meet your expectation. We would appreciate if you could provide us more detail of the unpleasant experience to further improve our service.Once again, thank you for your feedback. From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future for a better stay experience.Kind regards,Ngo Le DungResidence Manager