64 P. Cầu Gỗ, Hàng Bạc, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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1 night
Maro Hotel Guest Reviews
4/5
Very Good
12 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(12)
Positive reviews(4)
Reviews with photos/video(2)
Negative reviews(3)
Lekanova
Deluxe Twin Room
Stayed in Nov 2023
Family
33 review
2.7/5
Posted on 9 Nov 2023
The room turned out to be very small, not 18 meters but in fact 10 meters😆
The room was cleaned rather mediocrely and the bed linen was hardly changed.
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Guest User
Suite with City View
Stayed in Jan 2024
Business travelers
22 review
4.2/5
Very Good
Posted on 3 Apr 2024
It is very close to Hoan Kiem Lake, and the traffic is relatively congested. It is convenient to walk on legs or take a motorcycle. The room facilities are similar to those of 7 Days Home Inn in China, but most hotels in Hanoi are similar.
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Ai-zailushang
Deluxe Twin Room
Stayed in Ogo 2023
Family
3 review
3.7/5
Posted on 29 Ogo 2023
The location is convenient. The picture of the room is different from the actual room. It is very crowded.
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Linglongyan
Deluxe Twin Room
Stayed in Apr 2023
Travel with friends
6 review
1.2/5
Posted on 16 Apr 2023
The service attitude was extremely poor. The restaurant was closed down. Breakfast was delivered early in the morning. I pushed the door several times and tried to swipe my card to enter. One of us was washing our hair and the other was sleeping. We were frightened and thought we had met an evil person.
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Shengwozhiqianwoshishui
Deluxe Double Room
Stayed in Okt 2023
Solo travelers
84 review
5.0/5
Outstanding
Posted on 22 Okt 2023
Within the restricted area, super convenient
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Guest User
Stayed in Dis 2024
Other
1.0/5
Posted on 19 Dis 2024
DISCUSSING! I have been to Vietnam in the past year and never had a bad experience except for today. This hotel has the worst customer service & attitude unlike the rest of the beautiful people here. The hotel needs serious update foyer entrance discussing & smelly totally unfriendly & unhelpful couldn’t care less! See pictures below video didn’t work. Not to mention trip hazards
Guest User
Stayed in Jan 2023
Solo travelers
5.0/5
Outstanding
Posted on 25 Jan 2023
i stayed lots of hotels in hanoi. i visited in since 2014. after COVID, my old place closes in hoan kiem, so i should find another place for my staying in this time. i visited more 10 hotels near hoan kiem in holiday. i checked room condition, floors, location, especially wifi condition for YouTube. among them i got great place to stay. super nice room, not expensive price, wonderful staffs, amazing owner, super clean bed, really convenient restrooms, super wide king bed... perfect location!! everything we perfect. WIFI is also much faster than the other hotel i checked near here. due to tet holiday, the owner of this hotel served me super delicious breakfast for me on 6th floor. my room was 3rd floor to street side. location is perfect. just 3 second is enough to buy something in circle-K 24hr opened. massage shops are 20 or more near here. 2 were next door. brand new Hong Kong restaurant is just 10 second distance. dominos pizza is 1 min distance.. Hoan Kiem lake, the most famous tourists sightseeing is only 2 minutes distance crossing road. so... location 5 star. staffs 5 star. room 5 star. price 5 star. cleanness 5 star. i hope many tourists enjoy great hanoi sightseeing by staying this maro hotel. owner said she owned in maro castle and some resort in PQ island and other places for connecting tourism. next tim i will stay here, Maro Hotel in hanoi, hoan kiem, again and will visit bbq party for maro castle,,, maro PQ hotel either.