Emerald Hotel Hanoi Reviews

Clean and cozy. There are many cafes around. But it’s outside of the pick up area for some of the tours.

Really friendly and helpful staff who spoke a good deal of English. The hotel in general was not very clean and I saw a dead cockroach. The rooms, however, were spacious and seemed clean and the facilities were okay. No elevator; I had to climb the stairs with my heavy luggage. Breakfast was free and was good but was next door at a different hotel.

Nice stay defo come back next time visit Hanoi

The environment is too bad, but the service is good. Help with luggage and get on the bus.

The room was average when I first arrived. The room was very old and the bed was not very comfortable. I couldn't fall asleep for several nights. However, the room was very clean the next day and it was very close to the city...

The room is a bit small, the bath water is very hot, breakfast is served across the street, and there is a coffee shop and a gold jewelry street downstairs. Overall, it's good!

酒店環境非常好👍很温馨乾淨。早餐種類也很豐富好吃。前台小姐姐人非常nice，服務態度非常好，很可愛，也很樂於助人。感恩，感謝！會推薦其他朋友來的哈哈。

Дружелюбный персонал, хорошее расположение, завтрак, в номере чисто. Один минус практически невозможно отрегулировать температуру в душе - то горячая, то холодная.

房間設施陳舊，潮濕，衞生一般。早餐豐富多樣，美味可口。每一位工作人員都是滿分服務，非常熱情友好。

酒店位置很好，靠近還劍湖景區，周邊還有商場。交通便利。員工服務很熱情。

位置便利，價格實惠，前台小姐姐熱情好客

房間非常不錯，性價比高

Our room was impeccably clean, spacious. and beautifully decorated, offering a tranquil to unwind after exploring the bustling city. The hotel's location was perfect, putting us within easy walking distance of many attractions . Highly recommend this hotel.

The Emerald Hanoi Hotel was a hidden gem. We appreciated the convenient amenities and business trip options. The hotel offered unique experiences and culinary delights. The convenient transportation made it easy for us to navigate the city.