La Nueva Boutique Hotel Ha Noi Reviews

Great hotel central location Water pressure is low otherwise everything was good Excellent breakfast

Everyone in the hotel made us felt at home. We were given all the support eg. Excursion arrangements and recommendations. Total peace of mind.

Didn't get a chance to try the breakfast as we had to leave very early for Sapa. We asked if the hotel could pack a breakfast for us and we got a basic pack of bread, jam, butter, some fruits, yoghurt and a cup of vietnamese coffee. The manager Jimmy was very helpful in providing tips and answers to the usual travellers' questions.

Score 11/10! Very good experience that over my expectation! The most impressive part of the whole stay would be the sincere service from the front desk! From the very beginning their service would surprised you~ the Doorman welcomes you with a very good smile and help you deal with luggages. Welcome drinks serve while waiting for the check-in. After that a very handsome front-desk officer--Yu, help us introduce nearly every attraction of Ha Noi and famous restaurants as well. Sincerely thanks to Yu's kindness and assistance(also free room upgrade~). Also the infrastructure of the hotel is satisflying, from the roof bar, you can see the sword lake and also the most central view of old quarter. Breakfast with nearly 5-star standards. Highly recommend for tourists visiting old quarter!

Great experience at La nueva boutique hotel. Especially thanks to the wonderful staff: Jenny and Jimmy. There were helping me before the trip ( booking for example the pickup at the airport), during ( booking a day trip to Nihn bihn and answering all questions ) and even afterwards ( keeping our luggage during our cruise in Lan ha bay after having done the check out ). We stayed too during the tet festival and it was great the new year eve dinner and the fireworks from the rooftop. Views were super from there. The room was fine, maybe not too big but the beds were most comfortable. Totally recommend it and would come back. It was only 5 min walking to the lake. Easy place too to be picked up for excursions.

We had a short but pleasant stay. Arriving around 3 AM, two employees quickly accommodated us. Despite its small size, the hotel boasts a great location, and the staff are incredibly cheerful and friendly. Surprisingly, the breakfast exceeded our expectations, rivaling that of some 5-star hotels in Hanoi. I would definitely return and plan to stay longer next time.

Hotel location is excellent. Staff are helpful and attentive. Would definitely stay here again next time in Hanoi.

Very nice staff and very helpful with everything we needed. Easy to book a tour with them through the front desk. Breakfast was nice and the bar on the roof was nice, the barmen were very fun. Fantastic location to all the walking streets at night.

We had a lovely time at La Nueva! The staff were so friendly and helpful. They gave us a free room upgrade and helped us book a taxi and get dinner. The breakfast is excellent and the rooms are very comfortable as well.

thank you manager Jimmy who provided the excellent service to us and introduced some tourist attraction to us proactively . Just a little bit different from other hotel . Your hotel entrance door will be closed every night after 1 am.That may be not convenient for those customers who would like to enjoy the night life in Vietnam .After cleaning up our room, the staff took our toothbrush，shaver kit away but did not refill it .finally we need to contact the receptionist to get it . About the room size . That is Small without bathtub but it is very close to the lake and other tourist attractions.next time we will try others .

Fantasy location, easy access to places of interest both directions. Great Panoramic view from room top where B/fast served. Night will b event Great. And foremost the staff they're absolutely great, especially Jimmy very helpful.

Like the friendly and helpful staff. Both at the front desk and at the breakfast restaurant.

Excellent hotel with very friendly and helpful staff. Close to the lake and waking distance to the hotspots around the old town. Good breakfast and nice roof top bar for a cocktail in the evening.

Great location and friendly staff. Extremely helpful staff!!