Old Town Palace Guest House Reviews

The worst accommodation experience in my life, no one. There were 14 of us in our group. We booked 7 triple rooms for two days on February 15th, so that everyone could sleep in a bed alone. After arriving at the hotel from the airport, there was no one at the front desk, so we kept calling the contact number at the front desk. It took almost two hours for the proprietress to arrive. The hotel did not have enough 7 rooms, and two rooms were arranged in a small hotel nearby. After checking in, my friends found that the room was very unhygienic, with hair on the bed, and the sheets and quilts were very dirty, with spots of mold and moldy smell, and it felt like it was not dry in the south. We were arranged in two rooms in another hotel. My friends said that it was not a place for people to live at all, and one room did not have hot water. So I immediately asked to check out, but the boss had a bad attitude and said that I could check out, but the money would not be refunded. What an arrogant and bad attitude. Later, the Ctrip platform contacted the merchant, but it was fruitless. My friends had to pay for another hotel to open a room. If I had a choice, I would rather sleep on the street than open a room in this hotel.

There is no TV, the kitchen is not comfortable and not clean. House in the alley, quiet, convenient to travel by road

The manager of this guest house was extremely friendly and helpful. Large clean room with aircon and a great shower. Couldn't say a bad word about the facilities provided. Perfect if looking for a central location at a low price.