Muong Thanh Grand Hanoi Hotel

Muong Thanh Grand Hanoi Hotel Reviews

Muong Thanh Grand Hanoi Hotel

Nghiêm Xuân Yêm, Đại Kim, Quan Hoang Mai, Hanoi, VietnamView Hotel Details
Muong Thanh Grand Hanoi Hotel
Muong Thanh Grand Hanoi HotelMuong Thanh Grand Hanoi HotelMuong Thanh Grand Hanoi Hotel
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Muong Thanh Grand Hanoi Hotel Guest Reviews

4.5/5
Great
60 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(60)
Positive reviews(59)
Reviews with photos/video(11)
Great service(16)
Awesome rooms(13)
Awesome stay(12)
Clean and tidy(9)
Delicious breakfast(7)
Negative reviews(1)
Guest User
Deluxe Twin Room
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnn
Response from Property: Dear Sir/Madam, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you. Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your good commentation. Wish you have a nice day!Nguyen Thanh Tuan,General Manager
AkashiKentaro
Deluxe Twin Room
Stayed in Aug 2023
Business travelers
26 review
4.2/5
Very Good
Posted on Sep 8, 2023
breakfast is good, with variety of food
Response from Property: Dear Sir/Madam, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you. Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your good commentation. Wish you have a nice day!Nguyen Thanh Tuan,General Manager
Guest User
Deluxe King Room
Stayed in Apr 2024
Business travelers
18 review
4.0/5
Very Good
Posted on Apr 7, 2024
GREAT TO STAY
Response from Property: Dear Sir/Madam, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you. Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your good commentation. We hope to welcome and serve you better in the next time. Wish you have a nice day! Nguyen Thanh Tuan, Mr. General Manager
Guest User
Deluxe King Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 29, 2024
very good
Taininggenshenkeqing
Deluxe King Room
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Trang and Khanh were very nice and patient. They helped me call a taxi in the morning and confirmed the destination with the driver again and again. They were great.
Original TextTranslated by Google
Response from Property: Dear Guest, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send our warmest greetings to you. Thank you very much for choosing Muong Thanh Grand Hanoi Hotel. We thank you for giving the hotel a good score. We look forward to welcoming and serving you better in the future. Have a good day! Nguyen Thanh Tuan, Mr. Hotel manager
Guest User
Deluxe King Room
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 9, 2024
Being in Muong Thanh for a long time feels familiar like home 😂 The receptionists are enthusiastic and adorable The facilities have been renovated a lot after the epidemic If the breakfast buffet had more diverse dishes, it would be much more perfect 😁
Original TextTranslated by Google
Response from Property: Dear Guest, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send our warmest greetings to you. Thank you very much for choosing Muong Thanh Grand Hanoi Hotel, always consider the hotel like my second home. And we thank you for your good review of the hotel. We will rely on your reviews to further improve our services to serve you better in the future. Wishing you a good day! Nguyen Thanh Tuan, Mr. Hotel Director
Guest User
Deluxe King Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Muong Thanh Grand Hoang Mai is convenient for my work so I chose to stay here. After covid, the hotel repaired and renewed the room quite ok. The receptionist is friendly and cute The breakfast buffet has been eaten for 3 years and hasn't changed much 😂
Original TextTranslated by Google
Response from Property: Dear Valued Customers, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send our warmest greetings to you. Thank you very much for choosing Muong Thanh Grand Hanoi Hotel as your regular resting place for your business trips. We would like to thank you for your good and objective reviews about the hotel. We will rely on your reviews to further improve our breakfast service to serve you better in the future. Have a good day! Nguyen Thanh Tuan, Mr. Hotel manager
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
1 review
4.5/5
Great
Posted on Apr 28, 2024
Good quality. Polite staff. Breakfast buffet with rich menu.
Original TextTranslated by Google
Response from Property: Dear Guest, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send our warmest greetings to you. Thank you very much for choosing Muong Thanh Grand Hanoi Hotel. We sincerely thank you for your good reviews about the hotel's breakfast service and staff attitude. We look forward to welcoming and serving you better in your next bookings. Have a good day! Nguyen Thanh Tuan, Mr. Hotel manager
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Business travelers
2 review
3.7/5
Posted on Aug 19, 2024
The room is quite big, with a real 37, but the service is not very good, there is no one to carry the luggage, the breakfast is not particularly delicious, and the place is relatively remote, but the price is okay, it is Hotel chains in Vietnam
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Guest User
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The room is clean and sanitary, the service is thoughtful, there is Chinese service at the front desk, and the breakfast is also very good. Every time I go on a business trip to Hanoi, I stay here, and it is very convenient to eat around.
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Guest User
Deluxe King Room
Stayed in Jun 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Thanks to Trang and Bang at the front desk for their warm hospitality. We had a very comfortable stay. We will stay at this hotel next time. Great service!
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Anonymous User
Deluxe Twin Room
Stayed in Oct 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Oct 29, 2023
There are many people staying in the hotel. The room is quiet and relatively clean. The only flaw is that the exterior wall is made of glass and there are no windows. It is a pity that there is no ventilation. Breakfast is very rich.
Original TextTranslated by Google
6/9
Response from Property: Dear Sir/Madam, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you. Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your good commentation. Wish you have a nice day! Nguyen Thanh Tuan, General Manager
Ngọc Uyên Phương
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
5 review
3.7/5
Posted on Apr 15, 2024
I chose a room for 2 people, and checked out late. I asked to be provided with 2 additional bottles of mineral water for free because we only received 2 bottles of 330ml for both days and 1 night, but the receptionist asked us to pay for these 2 bottles of mineral water? I have never encountered a situation where I had to pay a fee because I needed to use additional mineral water at other hotels. I was quite surprised because it was only 2 bottles of mineral water and the amount of water provided was too small. The quality of service was not worth the price. money I spent. I chose a room for 2 people and checked out late. I only received 2 bottles of 330ml for the whole day and 1 night. I wanted to get 2 more bottles but the receptionist's answer was that it’s not free. I was quite surprised because there were only 2 bottles of mineral water and the amount of water provided was too little. I think the service quality is not commensurate with the price.
Original TextTranslated by Google
Response from Property: Dear Valued Customers, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send our warmest greetings to you. Thank you very much for choosing Muong Thanh Grand Hanoi Hotel and thank you for reviewing the hotel. We will rely on your reviews to further improve our services to serve you better in the future. Have a good day! Nguyen Thanh Tuan, Mr. Hotel manager
ji young
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
4 review
3.5/5
Posted on Mar 19, 2024
It is a breakfast buffet, but the number of people is not known, so the amount of food is not enough, and the kitchen staff lacks service spirit. The breakfast opening time is 06:00, but if you go to the restaurant after 07:00, there is no menu you want to eat.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you. Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your commentation. Based on your evaluation, we will improve the service to serve you better in the next time. Wish you have a nice day! Nguyen Thanh Tuan, Mr. General Manager
Guest User
Deluxe King Room
Stayed in Mar 2024
Business travelers
4 review
4.5/5
Great
Posted on Mar 10, 2024
The location is OK, the breakfast is satisfactory, but the shower facilities are not good. The water is either hot or cold, and you can only wash it for 5 minutes.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, On behalf of Muong Thanh Grand Hanoi Hotel, we would like to send warmest greetings to you. Thank you so much for staying at Muong Thanh Grand Hanoi hotel and thank you for your commentation. Based on your evaluation, we will improve the service to serve you better in the next time. Wish you have a nice day! Nguyen Thanh Tuan, Mr. General Manager