19 P. Bát Đàn, Hàng Gai, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Hanoi la Vision Hotel Guest Reviews
4/5
Very Good
159 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.7
Service4.1
Cleanliness3.9
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All reviews(159)
Positive reviews(140)
Reviews with photos/video(36)
Great service(46)
Great location(46)
Awesome rooms(39)
Awesome stay(37)
Convenient location(15)
Great value for money(9)
Shower difficult to use(7)
Easy to get around(6)
Negative reviews(19)
Anita Sari
Superior Double or Twin Room
Stayed in Jun 2024
Travel with friends
1 review
3.7/5
Posted on Jun 24, 2024
It’s really nice to stay in this hotel. Strategic location in the heart of old town. The owner is really helpful. And very good to stay in this Hotel for my first visit Vietnam. Hope I can comeback again next time.
Response from Property: Thanks you so much! See you next time :)
Guest User
Deluxe Double Room, 1 Queen Bed, City View
Stayed in Dec 2024
Family
7 review
3.7/5
Posted on Dec 13, 2024
Excellent location with attractions like Noam kiem lake and dong Xuan market nearby. Owner Billy was very helpful with food recommendations.
Response from Property: Thanks you so much, see you next time!
Anonymous User
Deluxe Double Room, 1 Queen Bed, City View
Stayed in Nov 2024
Family
3 review
1.7/5
Posted on Dec 6, 2024
Hotel staff are really nice.Except hotel itself is horrible.
The hotel mian door close at 12am(which seems odd.) and need to call the staff after that hour.
Response from Property: Hello! Thanks for your comment! However, we close after 12am due to security reasons, but we do have staff on duty 24/7, All our customers can freely enter and exit the hotel at any time. It seems strange to you! However, if you ask all the guests who have stayed at my hotel, they never worry about theft or strangers breaking in!
MANNAT
Superior Double or Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel boasts a fantastic location in the heart of Hanoi's Old Quarter, and the reception staff are exceptionally welcoming and helpful.
Response from Property: Thanks you so much!
cmaereq
Superior Double or Twin Room
Stayed in Jun 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 26, 2024
The location is superb, center of the Old Quarter, the room is good 8/10 😊😊😊
Response from Property: Thank you so much!
Guest User
Deluxe Double Room, 1 Queen Bed, City View
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
La Vision Hotel on Bat Dan Street, in the heart of Hanoi's Old Quarter, offers small but clean, tidy, and well-equipped rooms. The staff is very friendly and enthusiastic, providing a comfortable experience for guests.
Response from Property: Thanks you, see you next time!
Ricky Sim Sin
Deluxe Double Room, 1 Queen Bed, City View
Stayed in Dec 2024
Travel with friends
3 review
3.7/5
Posted on Dec 10, 2024
The hotel so close from Hoan Kim lake that's the positive thing, the room so small
Response from Property: Thanks so much, see you next time!
RovieH
Superior Double or Twin Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Unfortunately no photos of the room. Close to shops and tourist spots. Circle K nearby. No lifts but the lovely stuff is bery helpful to bring your luggage up and down. Perfect size room for couple who is on a budget. It doesnt look very appealing outside but It is worth your money. The front desk is really nice and make sure to message him what time is your arrival. Enjoy.
Response from Property: Thank you so much! See you next time :)
Guest User
Deluxe Double Room, 1 Queen Bed, City View
Stayed in Oct 2024
Couples
1 review
3.5/5
Posted on Oct 24, 2024
We stayed 2 nights. First night 7pm., during my boyfriend took the shower, the water was not running, we complained. The staff said it might took few minutes the water will come back but 15 min later, still no water. I had to buy bottles of water from minimart to let him finish the shower. Then that night, we went out and came back after midnight, there was still no water. 🤬😡😡 Even, we woke up in the morning 6am. still no water, we planed to check out and ask the refund. But finally, 10am. the water came back! So, we decided to stay.
On our leaving day, we booked the taxi to airport with the staff on 6am. The driver came on 06.30am. wt??😤😤
But, we luckily made it on time.
Response from Property: We are sorry for your bad experience! The water outage was due to a government system failure, we also had to wait for them to fix it. Everything was fine again soon. Hope to see you again in the future!
bluewind****
Superior Double or Twin Room
Stayed in Apr 2024
Solo travelers
2 review
4.5/5
Great
Posted on Apr 11, 2024
There was such a good guys with good service. When you have problems, tell them. They solve all. Aslo it have nice location too.
Response from Property: Thank you very much! Hope to see you next time!
Guest User
Deluxe Double Room, 1 Queen Bed, City View
Stayed in Sep 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Nov 1, 2024
The name is quite small at the front, the front is a booking agency and above is hotels. The room is nice however there are some broken facilities such as the refrigerator isn't cold and the lamp buttons are quite confusing. The bathroom ceiling has fallen pieces. Staffs are super friendly. This hotel has no elevator, if you have a huge luggage it will be difficult to lift it above.
Response from Property: Thanks you so much! We are a travel company specializing in organizing cheap tours combined with hotel rooms in the center of Hanoi Old Quarter. We will also upgrade the rooms to improve the quality. Thank you for your feedback!
Seba
Superior Double or Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Everyone here is very nice, hotel staff are enthusiastic and helpful. Hotel is in the center of Hanoi Old Quarter. Great!
Response from Property: Thanks you so much!
Deegii Eva
Deluxe Double Room, 1 Queen Bed, City View
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Location is good, reception pretty helpful and polite, best offer motorcycle renting price, room is so small but it’s ok for it’s price. Totally this hotel is nice for young couples
Response from Property: Thanks you so much!
MichellePoon Poon Poon
Superior Double or Twin Room
Stayed in Aug 2024
Solo travelers
2 review
4.5/5
Great
Posted on Aug 11, 2024
Had a comfortable stay in 302. Although a bit old. The room was beautiful, had lovely view of the road and staff were very attentive. Location excellent, will return again next time in Hanoi. Lovely place. Thanks to staff at reception for always being helpful and friendly.
Response from Property: Thank you so much! See you next time :)
DanielRibas
Superior Double or Twin Room
Stayed in Jul 2024
Couples
8 review
3.5/5
Posted on Jul 29, 2024
The location is great and very convenient. The room was clean but with signs of dust in a few spots! The staff was friendly and helpful. The amenities were pretty basic.
Response from Property: Thank you for taking the time to share your feedback about your stay at our hotel.We are delighted to hear that you were pleased with our convenient location and the friendliness of our staff. Our team always strives to provide the best experience for our guests.However, we are sorry to hear that the room was not as clean as expected. We will immediately address this issue with our housekeeping team to ensure that our highest standards of cleanliness are maintained.We also take note of your comments about the amenities and will consider improvements for the future.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience next time.Sincerely,