To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(63)
Positive reviews(59)
Reviews with photos/video(7)
Awesome rooms(16)
Clean and tidy(13)
Awesome stay(13)
Great service(12)
Awesome amenities(9)
Large rooms(7)
Many amenities(5)
Negative reviews(4)
Tran Kieu Oanh
Three Bedroom Apartment
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on May 6, 2024
The breakfast was really good ❤️
Guest User
Two Bedroom Apartment
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 27, 2024
good service and friendly staff.
i want to visit again first of vietnam
John Koh 881
Two Bedroom Apartment
Stayed in Mar 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Jul 3, 2024
The hotel is off the road. Needed to guide your grab to the alley. Clean and good service. Overall recommended to stay.
Mathieu FR
One Bedroom Apartment
Stayed in Feb 2024
Business travelers
7 review
4.5/5
Great
Posted on Mar 25, 2024
I stayed one week in March 2024 for my business trip to Hanoi. A very nice and large apartment . At arrival The registration desk upgraded to a larger 2 bed room at floor 5. Comfy beds and sofa. AC works well and is silent. The kitchen is very usable. The clothes washer is new and works perfectly .... Very quiet atmosphere.... The gym is too basic and small. No swimming pool and sauna. The breakfast is average and always the same.... Fresh tea, eggs, noodle soup and fruits were my morning routine. I really enjoyed staying in Nesta apartment... Very nice room cleaning staff, very professional management desk, a seamless and comfortable stay indeed. The drawback is you need to call a taxi to reach the old quarter and other city spots. But the quality and cost are great. Highly recommended
Diane
Two Bedroom Apartment
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 27, 2023
1) The hotel staff responds to my questions promptly and they speak good English.
2) The rooms are beautiful and spacious. City view.
3) A wide selection for breakfast buffet from 6am to 10am - serves Vietnamese and western food, beverages like fruit juice, coffee and tea, desserts, salad
4) Have washing machine and dryer in the laundry area.
There's no detergent in the kitchen to clean the cups. Need to get the washing powder.
Overall, we have pleasant stay in Nesta - Grand Hao Nam. Feels like home.
Alvin Chua88
One Bedroom Apartment
Stayed in Oct 2023
Travel with friends
2 review
3.7/5
Posted on Jan 24, 2024
A clean and good hotel to stay in as have modern amenities and also great breakfast. Easy to locate and going to places . Will stay here in my next trip
SouravJain
One Bedroom Apartment
Stayed in Aug 2023
Travel with friends
75 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Nice appartment with everything you need, Nice location, helpful staff,
Guest User
Two Bedroom Apartment
Stayed in Jul 2023
Travel with friends
12 review
4.5/5
Great
Posted on Aug 5, 2023
Nice serviced apartment.
Staff is very kind and room was clean.
Response from Property: Thank you for choosing Nesta Service Apartment Hotel at 83 Hao Nam, Hanoi
I really appreciate it and thank you so much for sharing your experience with us.
We are really happy that your interaction with our brand has been so positive. As you can see, customer opinions help us provide better experiences and grow as the hotel industry.
I wish you and your family all the best and see you again at Nesta Service Apartment Hotel.
Sincerely and Sincerely,
Front Office Director.
Guest User
One Bedroom Apartment
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 14, 2024
nice
nice
Phuong Thuy Nguyenn
Two Bedroom Apartment
Stayed in Jun 2023
Booked for others
6 review
4.7/5
Amazing
Posted on Jul 31, 2023
Good service
Response from Property: Thank you for choosing Nesta Service Apartment Hotel at 83 Hao Nam, HanoiI really appreciate and thank you very much for sharing experience with us. I wish you and your family all the best and looking forward to meet you again in Nesta Service Apartment Hotel. Sincerely and Regards, Front Office Manager.
Guest User
Three Bedroom Apartment
Stayed in Oct 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Suitable for business trips with many people, each person has a room, and is not afraid of being affected by others. It is more comfortable than double standards.
Original TextTranslated by Google
Guest User
One Bedroom Apartment
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Serviced apartment in a convenient location. Large room with full cooking utensils and washing machine. Friendly reception and security staff. Guests arriving by car should go to the reception before taking the car out and will be given a free parking ticket. Quiet space, lots of green trees.
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Guest User
One Bedroom Apartment
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Good service hotel, clean and beautiful, near the center, easy to get around. 10 points
Original TextTranslated by Google
Chuzhouzhouxiansheng
One Bedroom Deluxe
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on May 16, 2024
The room was very nice, the surroundings were very convenient and clean.
Original TextTranslated by Google
haowade0302
One Bedroom Apartment
Stayed in Jul 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on Aug 26, 2024
The room is spacious, the hardware facilities are complete, the surrounding is quiet, and the sound insulation is good