Hotel du Lac Hanoi Reviews
Hotel du Lac Hanoi
No.35 - 37 Hang Trong Str, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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1 night
Hotel du Lac Hanoi Guest Reviews
4.7/5
Amazing
102 review
Verified reviewsLocation4.7
Amenities4.4
Service4.9
Cleanliness4.6
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All reviews(102)
Positive reviews(100)
Reviews with photos/video(34)
Great service(49)
Awesome stay(47)
Great location(33)
Delicious breakfast(24)
Clean and tidy(12)
Convenient location(11)
Negative reviews(2)
Dr. Julio Bernal
Deluxe Double Internal Window
Stayed in Sep 2024
Travel with friends
21 review
Outstanding
Posted on Oct 5, 2024
Excellent location and great value. We really like this hotel due in part for the location, the great ambiance and service and the food quality. The room was spacious and had great wifi. I will stay here again
6/7
Guest User
Executive Double Neighbor View
Stayed in Jun 2024
Business travelers
10 review
Great
Posted on Jun 21, 2024
good hotel, full English service, most customers are from Europe, waiter attitude is great, you could ask for any reasonable help, like shopping enquiry, you also could use RMB to have current exchange in the hotel. in addition, hotel location is good. overall, I have a good living impression here.
Guest User
Executive Double Neighbor View
Stayed in Jul 2024
Couples
1 review
Amazing
Posted on Aug 3, 2024
Friendly nice staff, very good services ! Highly recommended !
Puay Lui
Executive Double Neighbor View
Stayed in Sep 2024
Couples
12 review
Great
Posted on Sep 3, 2024
The staff was really friendly. They all went out of their way to make our short stay a pleasant one. Thank you so much!😊
Hihijai
Deluxe Double Room
Stayed in Feb 2024
Other
67 review
Outstanding
Posted on Feb 28, 2024
The staff went above and beyond to make my stay enjoyable. The room facing the street was nice with a balcony. The breakfast was astonishing.
Thurrott
Executive Twin Neighbor View
Stayed in Jan 2024
Family
18 review
Outstanding
Posted on Feb 4, 2024
Beautiful hotel with really great staff. The breakfast buffet was definitely worth the money. I would certainly stay there again.
Guest User
Executive Twin Neighbor View
Stayed in Jul 2024
Family
4 review
Very Good
Posted on Aug 8, 2024
The location, the breakfast and the staff are great. But we booked 1 room for three, they offer us a camp bed. I'm not so happy about that, because with that our room get smaller.
Anonymous User
Executive Double Neighbor View
Stayed in Jan 2024
Couples
5 review
Outstanding
Posted on Jan 25, 2024
All the hotel staff were friendly and helpful. They gave us advice on the food stalls to visit. They made an effort to decorate the room as it was my hubby’s birthday. The breakfast was good with varieties. The location of the hotel was convenient with many restaurants and massage places. Will return again.
keisuke
Executive Double Neighbor View
Stayed in Jul 2024
Business travelers
19 review
Very Good
Posted on Jul 18, 2024
The variety of breakfast and service related by the staffers at the restaurant are excellent. The staffers at the reception are also helpful.
The pictures on the walls and elevators are very interesting by following the traditional design.
Sheldon Chandra
Executive Double Neighbor View
Stayed in Jul 2024
Business travelers
8 review
Outstanding
Posted on Jul 28, 2024
Overwhelming service. Everyone at the loony area is very friendly and is always there to assist if or when needed. Rooms is decent with comfy pillows and bed.
Guest User
Executive Double Neighbor View
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Dec 19, 2023
Best welcome ever! Excellent experience from the moment we arrived to the last minute we left. Warm and careful staff gave us very good suggestions on things to visit and restaurants to eat. Delicious and variegated breakfast every morning. Clean room, careful personnel. Beautiful internal design and decorations, pleasant ambiance smell. Attention to little details is what makes the difference! Thank you, we will come back!
6/7
Vanessa
Executive Double Neighbor View
Stayed in Aug 2023
Travel with friends
2 review
Very Good
Posted on Nov 8, 2023
Service and location was great but hotel doesn’t look as new as it should be and sound proofing is quite bad
Hotel spa was amazing though
Overall still a pleasant stay
Guest User
Du LAC Sunset Terrace Suite
Stayed in Jun 2024
Travel with friends
51 review
Outstanding
Posted on Jul 1, 2024
Beautiful and peaceful hotel awesome terrace. Great breakfast
Lynch
Deluxe Twin Internal Window
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 16, 2024
Absolutely stunning hotel located in a perfect location in the old quarter. The staff are beyond amazing. The hotel is beautiful and very authentic with beautiful touches of elegance. Could not recommend this hotel more. You MUST stay here!
Guest User
Executive Double Neighbor View
Stayed in Dec 2023
Couples
4 review
Outstanding
Posted on Dec 19, 2023
Awesome experience at L'HÔTEL du LAC in Hanoi! The staff is extremely friendly and helpful from the second you arrive. The staff made great food and restaurant recommendations, and the location was very central to touristy highlights. (The food in Hanoi is out of this world!) The breakfast buffet was good, but ordering pho off the menu (at no additional charge) was the best option in the morning. The room was nice and clean. We had a small maintenance issue with the room and staff was very quick to fix it. They even gave us a tote bag and helped us get a taxi when we left to, again, say how sorry they were for the very small issue. I will 100% stay here anytime I am back to Hanoi!