16 Ng. Thọ Xương, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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1 night
Splendid Holiday Hotel Guest Reviews
4.6/5
Great
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(69)
Positive reviews(47)
Reviews with photos/video(4)
Great location(5)
Negative reviews(5)
Mackenzie Ding
Superior Double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Great place to stay in Hanoi, super well located and with excellent staff: all the guys are always smiling and helpful, especially ms Rose and mr Dong. Dong Da helped us have the most wonderful experiences when driving in Ha Giang and immersing in the cool water of Ha Long Bay, Vietnam. Recommended!
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Well, I felt great when booking a room at Splendid Hotel. All staff always welcome me. They are friendly and helpful. The free breakfast is really delicious and the beef noodles is yummy. Good location in the Old Quarter and nice value for price.
Ms. Rose at front desk take care me any time
She introduced me to spa relaxation. I did the Hot Stone Package 155', it was absolutely amazing.
Thank Splendid so much, I will back soon.
Great hotel for the price, location is amazing, staff is friendly, breakfast is excellent, location is not noisy
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Guest User
Superior Twin Room
Stayed in Oct 2024
Business travelers
30 review
3.7/5
Posted on Oct 23, 2024
The hotel is located in Hanoi's Old Quarter, close to the cathedral, but not on the roadside, so it cannot be reached by car and requires a short walk.
The room I stayed in was on the 5th floor and there was no elevator. The facilities in the room were average, which did not fit the price.
The hotel photos are not credible.
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Максим
Superior Double Room
Stayed in Aug 2024
Couples
21 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The hotel is convenient from the location, everything is within walking distance, service and reception helps with check-in and check-out. Breakfast is excellent. There is a taxi service to the airport.
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bobwooo
Deluxe Twin Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Rose Ryan is great. Thank you for your support.
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Anonymous User
Family Room
Stayed in Nov 2022
Family
25 review
1.7/5
Posted on Nov 12, 2022
I don't know anything else, but I'm sure the bedding isn't really changed.
Five people stayed for two days, and everyone was scratching..
My whole body itches.
However, accessibility is good for going out to play right away.
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Guest User
Stayed in Dec 2024
Other
2.0/5
Posted on Dec 3, 2024
I wanted to leave a good review but couldnt. Our building had no elevator and we were at the sixth floor. Door not locking properly. Hotel safe unlocking with 000000. Breakfast had no table for us so we had to wait. On top of everything every morning at exactly 7:30 am a loudspeakers starts speaking something for about 30 minutes and I personally couldnt sleep through it.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 11, 2024
Perfect stay in this hotel. Workers are very nice, espacially Kimmie, her kindness is amazing. We recomend 100%. Everyone is so helpfull. They allow us to take a shower long after checkout so we can be confortable for our flight back home. Great service.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
The staff at the hotel are the highlight. A big thank you to Kimmie and Mr Dong who made my stay so welcoming. Any questions I had were answered and they took great care of me throughout my stay. Would definitely recommend it if you are looking for a friendly hotel in the best part of the old quarter!
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 13, 2024
I really enjoy my stay at the hotel. We had a warm welcome from Mr. Dong who is really enthusiastic and joyful. He was always present for any questions and request. The room was perfect and bigger than our expectations. I got free upgrades.. all the staff are professional and welcoming. The breakfast is well furnished and delicious. The location is perfect next to St Joseph Cathedral
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 10, 2024
Perfect location. Great base for a visit to old town or the highlights around the centre. Rooms are good staff is friendly and helpful and the breakfast is excellent. The staff is there to help and book tours, trips or next stays and advise. I absolutely recommend this hotel.