Splendid Star Grand Hotel Hanoi Reviews

Kimmie is very beautiful and helpful, thanks her nice help with our booking and room, if you want travel here, this hotle is definitely the first choice, and don't forget find Kimmie here.

Exceptional stay at this hotel! The staff were warm, welcoming, and went above and beyond to ensure our comfort. The room was spotless, modern, and had all the amenities we needed. The bed was incredibly comfortable, and the breakfast buffet was diverse and delicious. The location was perfect, with easy access to all the city's attractions. We were thoroughly impressed by the hotel's attention to detail and commitment to excellence. Highly recommend this hotel to anyone looking for a fantastic stay!"

I had a memorable stay at Splendid hotel. We were upgraded to a room with a balcony by Mr. Harry. The hotel has a very good location so it was very convenient for us to move around. When we returned from our trip, the staff offered us tea and coffee. It's free every day. The breakfast was great and the staff were also very kind and enthusiastic. So I booked another room for next year. Looking forward to our next stay at Splendid Hotel

The front desk staff was friendly and helpful, the location was great, and the room was spacious.

Location and pictures are different than they appear. It’s not a safe place to stay for family.

The hotel has a lift. It is located in a quiet alley, so even on the second floor, it was not noisy. As a group of 5 we stayed in 3+2 configuration. The toilet in the room with 2 single beds had no separation between the toilet and the shower, so when bathing the entire toilet would get wet. The room with 3 had no issues. Overall rooms were clean and spacious. Front desk staff were very kind and friendly. Breakfast was decent with a good (typical) spread. Overall: recommend based on location of hotel (quiet and in town).

The location of hotel is super good, the people inside the hotel also super friendly

The staff were extremely professional, knowledgeable, and helpful. I highly recommend it to anyone. .

Service was good, but rooms are below par, I got reservation fromtripp.com photos look very good but not real, rooms and bathrooms not good

The hotel location is just few steps away from Hanoi Cathedral. Friendly and helpful staff. The price is good for a budget hotel. Tho the room is not spacious and the hot water cannot be regulated. It is located inside an alley. Overall, I liked staying at this hotel as there are many establishments around it and It’s near other attractions in Hanoi.

nice place to live And nice location Easy to access Nice service from Kimmie, rose Bryan

I booked deluxe room, unfortunately hotel give me very bad room with bad pillow and others, after that I complain to them I book another room but you may be give me wrong room, again they change my room to first floor where don’t have any window also don’t shower and toilet don’t have any partition, if I take shower it’s mean it’s not possible to use toilet. Very bad service. I don’t recommend anyone to this hotel. I attached first room photos and second room toilet photo

the staff were very kind. It was also convenient because it was close to the train street and the night market. Thankyou for Mr James ^^

Good accommodation to stay for a short trip. Service provided by the staffs is very welcoming. Definitely recommending whoever is coming to Hanoi. Affordable price for a good service.