13 P. Lý Thái Tổ, Lý Thái Tổ, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Authentic Hanoi Boutique Hotel Guest Reviews
4.7/5
Amazing
155 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(155)
Positive reviews(150)
Reviews with photos/video(34)
Great location(47)
Awesome stay(45)
Convenient location(24)
Awesome rooms(20)
Delicious breakfast(20)
Loved the view(18)
Perfect for business trips(10)
Friendly front desk staff(8)
Negative reviews(5)
Surya85
Deluxe Window
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Location service and food are perfect. Staff were very helpful. I will recommend you to have a try if the price is competitive.
Response from Property: Thank you so much for your kind review! We're thrilled to hear that you were happy with our location, service, and food, and that our staff were helpful. Your recommendation means a lot to us, and we hope to welcome you back soon. We will continue working hard to offer a great experience at a competitive price!
travelasia
Deluxe Window
Stayed in Sep 2024
Family
4 review
4.2/5
Very Good
Posted on Oct 4, 2024
Old but decent hotel, with a very good location near Hoan Kiem Lake. Friendly staff. Gets more pricy in weekends. Breakfast view on the 11th floor is great. If you don't do breakfast at the hotel, there is a nice banh mi place across the road for 30k, and a bun cha restaurant next to it for only 50k (seems like the lowest price you can get around this area).
Response from Property: Thank you for sharing your experience! We're glad to hear that you enjoyed our hotel's location near Hoan Kiem Lake and the friendly service from our staff. The 11th-floor breakfast view is indeed one of our highlights, and we're happy you appreciated it. It's great that you found some affordable local food options nearby as well! We hope to welcome you back again on your next visit to Hanoi!
RamziRazan
Deluxe No Window
Stayed in Aug 2024
Solo travelers
8 review
3.0/5
Posted on Sep 2, 2024
I recently stayed at this hotel for a few nights. Overall, it was a decent experience. The staff was friendly and helpful, and the location is great, close to many attractions and public transportation. The facilities were clean, and the breakfast offered a good variety of options.
However, the room I stayed in was quite small. There wasn’t much space to move around, and it felt a bit cramped, especially if you have a lot of luggage. If you’re planning a short stay or don’t mind a cozy space, this hotel could still be a good choice. Just be prepared for a more compact room size than you might expect.
In summary, it’s a solid option for a short stay if room size isn’t a priority.
Response from Property: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our friendly staff, great location, and the cleanliness of our facilities. It's wonderful to know that you enjoyed the breakfast variety as well.We apologize for the inconvenience you experienced regarding the room size. We understand that having enough space is important, especially when traveling with more luggage. Your comments are valuable to us, and we'll consider them as we continue to improve our guest experience.We hope to have the opportunity to welcome you back in the future. If you decide to return, please don't hesitate to reach out to us directly so we can assist in finding a room that better suits your needs.Thank you once again for choosing our hotel!
Guest User
Deluxe Window
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Great stay! Value for money hotel in a strategic location !
Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found our hotel to be great value for money in such a strategic location. We look forward to welcoming you back on your next visit to Hanoi!
Charley One
Deluxe Window
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Excellent hotel, good location very friendly manager Sandy and her staff. Very nice food and lovely view. Will recommend
Response from Property: Thank you so much for your excellent review! We're thrilled to hear that you enjoyed the hotel, its location, and the friendly service from Sandy and her team. We're also glad you liked the food and the lovely view. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay!
Guest User
Deluxe No Window
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Very good hotel, good location, food is nice, and view is beautiful. Sandy manager and her staff are very helpful
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the hotel's location, the food, and the beautiful view. We're also happy that Sandy and her team were able to provide helpful service during your stay. We truly appreciate your feedback and look forward to welcoming you back soon!
Guest User
Deluxe Window
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Very good hotel, enjoyable stay with this service here. The view of rooftop restaurant is wonderful. You will see the overall of the lake and walking street. Clean room and very good air conditioning. Ms Sandy and her team is very professional. Will come back
Response from Property: Thank you for your positive feedback about Authentic Hanoi Boutique Hotel.We are delighted to hear that you had an enjoyable stay and appreciated the wonderful view from our rooftop restaurant. It's great to know that you found the room clean and the air conditioning very good. Your kind words about Ms. Sandy and her professional team are much appreciated.We look forward to welcoming you back on your next visit to Hanoi.
碧鸾(Bich Loan)
Suite
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Good service, good location, very friendly staff es manager Sandy and her team. will recommend
Response from Property: Thank you so much for your kind review! We're delighted to hear that you enjoyed the service, the location, and the friendly staff, especially Sandy and her team. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
Thi Tuong Vi
Deluxe No Window
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Very good service, excellent location, very friendly staff es manager Sandy, view is beautiful
Response from Property: Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the excellent service, our great location, and the beautiful view. We're especially happy that Sandy and our friendly staff made a positive impact on your stay. Your feedback means a lot to us, and we look forward to welcoming you back soon!
Satish
Deluxe No Window
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Very good service, nice manager Sandy, nice staff, excellent food and view. Sandy is awesome and has a good team here. We extend the stay
Response from Property: Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the service, food, and view, and that Sandy and the team made such a positive impact on your stay. We're so happy you extended your stay and we truly appreciate your kind words. We look forward to welcoming you back for another excellent experience!
Chew
Deluxe No Window
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 27, 2024
Very good hotel,location is convenient,food is delicious.the staff name sandy is very friendly and helpful and very beautiful.
Response from Property: Thank you for sharing your positive feedback about Authentic Hanoi Boutique Hotel.We are delighted to hear that you found our hotel very good, with a convenient location and delicious food. Your kind words about Sandy being friendly, helpful, and very beautiful are much appreciated.We look forward to welcoming you back on your next visit to Hanoi.
Guest User
Executive City View
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Excellent hôtel, good location, great food and view, friendly staff and manager Sandy
Response from Property: Thank you so much for your excellent review! We're thrilled to hear that you enjoyed the location, food, and view, and that our staff, especially manager Sandy, made your stay even better. Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience!
Guest User
Deluxe No Window
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Good hotel, good location, very friendly manager Sandy and staff. Will be back
Response from Property: Thank you for your kind review! We're so glad to hear that you enjoyed the hotel, its location, and the friendly service from Sandy and the team. We truly appreciate your feedback and look forward to welcoming you back soon!
Guest User
Deluxe No Window
Stayed in Mar 2024
Couples
6 review
4.2/5
Very Good
Posted on Apr 5, 2024
Great location and very clean, nice rooftop restaurant where breakfast is served.
Annoyingly our room had a broken door on the wardrobe which meant the light inside was on all night. We only realised this late when we went to bed so not sure if the staff would have been able to do anything if we had asked earlier
Response from Property: Thank you for taking the time to review your stay with us. We're delighted to hear you enjoyed our great location, the cleanliness of our hotel, and the nice rooftop restaurant where breakfast is served. These aspects are important to us in ensuring a pleasant stay for all our guests.We sincerely apologize for the inconvenience caused by the broken wardrobe door in your room. We understand how frustrating it must have been to deal with the light issue during the night. Please rest assured, our staff is always ready to address any issues promptly to ensure our guests' comfort, regardless of the hour. In the future, we encourage you to let us know of any concerns as soon as they arise so we can make your stay as comfortable as possible.We appreciate your feedback as it helps us to improve our service and facilities. We hope to have the opportunity to welcome you back, providing you with an impeccable stay from start to finish.
Kwok Chun Yip Stephen
Executive City View
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Front desk girl- Tracy good service with good smile
Other guys also very helpful.
Response from Property: Thank you for your kind words! We're thrilled to hear that Tracy and our team at the front desk made a positive impression with their helpful service and warm smiles. We'll be sure to pass along your appreciation to them. Looking forward to welcoming you back for another great experience!