19 P. Ấu Triệu, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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1 night
Hanoi Inner Hotel Guest Reviews
3.8/5
Good
104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.3
Service3.9
Cleanliness3.4
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All reviews(104)
Positive reviews(22)
Reviews with photos/video(8)
Friendly staff(13)
Great location(12)
Average cleanliness(5)
Negative reviews(8)
Jasmine_traveler
Triple Room
Stayed in Jan 2025
Family
6 review
2.7/5
Posted on Jan 19, 2025
I’d give it a 2 star hotel! The only good things about it was location and spacious room. Didn’t have daily cleaning, we had to take out the trash ourselves!! Didn’t have good facilities in the room! Not even a microwave. They gave us water thinking it’s free but charged us for it at the end. I changed to a 3 star hotel after this and was WAY BETTER.
Syed Al Hafizh Shah
Family Room
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 23, 2024
First impression was not as expected but based on the price I would say ok as I am staying just for a night. There are other better hotels around. If you are not fussy, its considered acceptable.I could leave my luggages for 2 days before Icomeback for it. They also provide laundry service. 24hrs ready.
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 7, 2024
This hotel was amazing! Cold air conditioning, hot water, great location. It’s down an alley so pretty quiet but still close to everything. The people at the hotel were incredibly nice. They arranged our transfer from airport, laundry, and bus to Ninh Binh. It was a great hotel and we will definitely stay there again!
Response from Property: Thankyou so much for choosing us, hope to see you next time
ivysevilla
Superior Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Nice place, worth the money and the staff is very helpful
the location is best as it is in the old quarter
restaurant, tour spots, coffee shop is all over the place
it is near the cathedral too
Freya Bjork
Superior Double Room
Stayed in Jul 2024
Couples
10 review
3.5/5
Posted on Aug 4, 2024
The room was overall pretty dirty with a half drunken water bottle in the fridge and fake eyelashes on the wall in the shower. Furthermore most of the stuff in the room was broken and glued back together and the shampoo was watered down a lot.
But the staff was super freindly.
Baldeep
Triple Room
Stayed in Dec 2024
Family
10 review
4.0/5
Very Good
Posted on Dec 28, 2024
It was good hotel not from town .
Kateyyychu
Deluxe Room
Stayed in Nov 2022
Solo travelers
21 review
3.7/5
Posted on Nov 25, 2022
The hotel staffs are really nice and helped me settle down in Hanoi and helped me with my laundry. The room they gave me is also very spacious. Near alot of restaurants
Lester
Triple Room
Stayed in Dec 2023
Family
2 review
2.2/5
Posted on Dec 21, 2023
Not really ideal for family
Response from Property: Thank you,
Wanmeizi
Superior Double Room
Stayed in Jan 2025
Solo travelers
2 review
2.2/5
Posted on Jan 4, 2025
The bathroom smelled like a dust rag.
There was no hot water in the shower.
The water pressure was weak.
The only amenities provided were toothbrushes and soap.
I wish they'd provide a free bottle of water every day.
Shower gel and shampoo were provided.
The building seemed old, and the furniture in the room was old as well.
And it was somehow dirty.
The plug was brown and I don't know what kind of stain it was.
The location was good.
The front desk staff were friendly.
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Small911
Triple Room
Stayed in Apr 2024
Family
4 review
2.2/5
Posted on Apr 5, 2024
There are many mosquitoes in the room and it is not very clean. The water pressure in the shower is very low.
The air conditioner is not very strong...it will be extremely hot during summer vacation
The quilt is a very thin sheet...it feels super weird
Except that the price is a little cheaper + the location is pretty good behind the church... the rest is just bad
I definitely won’t order it next time!
Original TextTranslated by Google
Response from Property: We are so sorry if you get any convenience during your stay, please forgive us, we will improve our service, see you next time
shishisusu
Triple Room
Stayed in Jul 2024
Family
2 review
3.7/5
Posted on Jul 30, 2024
Anyway, the staff were very kind. They helped me in many ways. The building is old, but it's cheap and in a good location, so it wasn't a problem.
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Ren
Honeymoon Room
Stayed in Jun 2024
Couples
1 review
2.2/5
Posted on Jun 30, 2024
Very old hotel, you must bring your own facilities, the room is quiet, and the location is good
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Guest User
Family Room
Stayed in Feb 2024
Family
2 review
2.2/5
Posted on Feb 27, 2024
Friendly but not cleaned
The location is good but
The facilities are old
Because the refrigerator is broken
Not good
Original TextTranslated by Google
Response from Property: we are so sorry if your get any incovenience. hope see you again
Karla Lizette Soto
Deluxe Room
Stayed in Aug 2023
Solo travelers
29 review
4.7/5
Amazing
Posted on Aug 29, 2023
The place is super close to the cathedral and the lake, the staff is very friendly.
Original TextTranslated by Google
Response from Property: Thank you so much
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Travel with friends
15 review
4.5/5
Great
Posted on Jan 13, 2024
The location of the hotel is very convenient. There are many restaurants nearby when you walk out, and you can reach Hoan Kiem Lake in about ten minutes' walk! But the only drawback is that there are only two rooms on the first floor. The corridor is already very narrow, but there was a cleaning car on our floor, which made it very crowded when we came out. A few points were deducted! But other services are very good