Ace Platinum Moon Hotel (Hanzhong East Street Guhantai Branch) Reviews

We loved the moment spent in that specific hotel ! Everything was on point! I really recommend this place in case that you travel to Hanzhong.

very good, great, excelent, brillant...................

This is a hotel that must be praised. Welcome snacks: Wahaha, awesome! Environment: Good inside and outside! Service: There is purified water on each floor, drink it as you like, very attentive. The cleaning lady will smile and greet you when she sees you, and you can feel that their working atmosphere is very good!

The location is good. I stopped by here for a short break when returning to Beijing from Chengdu. The ladies at the front desk were warm and hospitable. Free sour plum soup, mineral water and lemonade, children's slippers and toothbrushes were provided when checking in. Snacks are also available in the guest rooms. As soon as we entered, the children cheered and jumped for the small bed. The pillows and mattresses were also very comfortable. The morning buffet is on the 7th floor. The scenery and lighting are nothing to say. The meals are also very complete and delicious. It suits the taste of children! I will stay here again if I have the chance. There are also small gifts for the children to play with all the way before leaving! Thank you for the warm hospitality.

There is a table in the room for drinking tea and entertainment. There is also an old brand at the door. It was my first time to Hanzhong and I went to Xinghan Shengjing. It was not a holiday and there were not many people. It was very suitable for taking pictures, especially Hanfu.

Environment: The environment is very good. The hotel bedding is very comfortable and clean. The service is also good, with free tea and snacks. It is very considerate. Facilities: The hotel has a projector, and it is very comfortable to watch TV. There is also a bathtub. I will come again! Not bad, not bad

It's very close to the high-speed rail station and it's very convenient to walk to Gu Han Terrace. The service staff is very enthusiastic. The front desk provides children's toothbrushes, toothpaste and slippers when bringing children. When checking out, children's toiletries are provided for use during the journey. The room is quite large, Xiaodu smart control, and there is a projector with a large screen. It's nice to watch a movie before bed. Snacks are provided in the room. For this type of hotel, breakfast is pretty good. But some rooms have bathroom glass partitions that are not all frosted glass and have no curtains. It's inconvenient to take a bath with a baby, but the waiter actively tries to find a solution, which is great.

The location is good, there are restaurants nearby, the hotel rooms are big, the parent-child room is fun, the children like it very much, the breakfast is also very rich, with local characteristics.

Driving from Chongqing to Xi'an, in order to avoid the fatigue of the journey, I chose to stop in Hanzhong. I researched on Ctrip for a long time and finally chose this hotel. I was very satisfied after checking in. I felt that I did not make a wrong choice this time. I chose a king-size bed room for my son, and my mother-in-law and I chose a twin bed room. First of all, the room quality, the zero-pressure pillow and mattress are comfortable to live in. After driving for a day, it is so enjoyable to sleep well at night. Secondly, the hygiene, the room is clean and bright, and there is a smart Xiaodu welcome as soon as you enter the door. What you see is a spacious and comfortable big room, which makes people feel happy. The big bathtub in the bathroom of the king-size bed room makes you want to take a bath. I came here for the rich breakfast in the reviews, and I was not fooled. The restaurant is bright and comfortable, the breakfast variety is good, the tableware is also clean, and there are baby tableware. Such carefulness deserves praise! Finally, I want to praise that all the staff are very friendly, especially the duty manager on duty at the front desk is considerate and specially helped us upgrade the room and extend the parking time of the vehicle. Finally, I want to point out that the hotel is very close to the Gu Han Terrace Scenic Area, and it only takes 3 minutes to walk there. However, the environment is only given 4.5 points because the external environment is not good and the roadside in the old city is a bit messy, but the interior of the hotel has been made as perfect as possible, and it is very quiet in the bustling city. Also, if you drive to the hotel, the positioning of Gaode Map is more accurate than Baidu Map (don’t ask me how I know 🤭)

The hotel is very close to the high-speed rail station. It takes less than ten minutes to get there by taxi. The hotel staff has a very good service attitude. Seeing that we have a lot of luggage, they helped us with the luggage. The room is bigger than expected. After a day of playing, taking a bath is really relaxing. A very satisfactory stay experience

The room is spacious, the facilities are brand new, and there is no need to insert a card to get electricity. The bathroom is large, equipped with a shower and bathtub, and a smart toilet. The room is equipped with a large screen projector, where you can watch VIP programs, which is a thumbs up. The hotel staff, whether it is the front desk or the room attendant, are very polite. I think it would be better to have a door in the bathroom to avoid embarrassment. In addition, it would be better if there were more breakfast varieties.

First, the room service is quite unprofessional. After the complaint, they apologized and sent a fruit plate. Second, after checking in, I found that the hygiene was poor. The cups and bathtubs were not very clean. The carpets and bathroom mats were dirty, and the bath towels had obvious signs of aging. For a price of more than 300, the price match is really low. Fortunately, the management was able to deal with customer problems in a timely manner after discovering them, which is worthy of praise. I have stayed in many hotels under Ace. For Ace Platinum, it is really necessary to pay attention. The service and hygiene of its highest-end hotels are not as good as those of other mid-range hotels. This is a big joke for our old customers! I will not go into details about the remaining problems such as the inhumane design of the hotel. In short, it requires careful research and improvement by senior management. Anyway, the limited-time sensing of the toilet light really scared me 😂

The room is too small. I found this hotel during a holiday trip. After checking in, I found that the room was too small, the window was oppressive, and it was right on the road. It was so noisy that I couldn't fall asleep at all. The room cost nearly 900 yuan a night. It's really not worth it. Facilities: General hotel facilities. Hanzhong is known as a tea-producing place. The tea on the hotel's linens is unbearable to look at. Environment: Very general, facing the street, very noisy Service: There is no service to speak of. It's just a normal check-in. There is no breakfast at this price... Not worth it is the biggest feeling. It's really a pit to travel during the holiday

I stayed here for the second time. It's a very cost-effective hotel. The location is good, there are many snacks around, it's close to the museum, and it's not far from Yinmachi Night Market. The service pays attention to details, and it's so cool to watch dramas on the projection. The bedding is also very comfortable. The room provides welcome snacks, and bottled water is very generous. I will stay here again in the future.