ANYUE  HOTEL

ANYUE HOTEL Reviews

ANYUE HOTEL

Daoli District, Harbin, Heilongjiang, ChinaView Hotel Details
ANYUE  HOTEL
ANYUE  HOTELANYUE  HOTELANYUE  HOTEL
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ANYUE HOTEL Guest Reviews

4.7/5
Outstanding
239 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(239)
Positive reviews(228)
Reviews with photos/video(134)
Awesome amenities(39)
Easy to get around(35)
Friendly front desk staff(28)
Close to metro(26)
Delicious breakfast(14)
Convenient parking(13)
Well decorated(8)
Well designed(6)
Negative reviews(11)
feisenja
Premier Queen Room
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Stayed 3 nights here, room super nice and pretty bathtub with awesome hot water. Front desk Ms. Yuan Ye was very helpful on giving me suggestion route to tourist point. Easy get taxi just side of hotel road.
Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI. They are the best choice for you to travel. All the hotel staff look forward to your next visit!
ayayron
Elegant Double Room
Stayed in Jan 2024
Solo travelers
10 review
3.2/5
Posted on Feb 2, 2024
Pretty nice room and amenities. There is a restaurant, a small work out room (no weights) and a free laundry room. Location is pretty decent close to the high speed rail Harbin West Station and right in front of a metro stop. Like with most Chinese hotels, the surfaces and floors are not clean but the bed and towels are clean.
Response from Property: Distinguished guests: Hello! Your satisfaction is our greatest motivation. We sincerely apologize for the inconvenience caused to you, and we will also strengthen training supervision to avoid similar problems from happening again. We sincerely apologize to you again.
nature lover fr sg
Elegant Double Room
Stayed in Jan 2024
Solo travelers
15 review
4.7/5
Amazing
Posted on Jan 16, 2024
Very satisfied with this hotel. Although this hotel is about 45minutes from the main tourist attractions eg Zhongyang Street, it is located right next to the metro Chengxiang Station. So you don’t have to walk in the cold for very long. The hotel is new and the interior design is contemporary and practical both in the general area and the room. The staffs are friendly and approachable. Can feel the hotel customer centric quality. I like to mention Xiao Zhou who is very helpful and attentive - more than exceeded my expectation! The room is big with a large tv, automatic toilet bowl, convenient switches, quality appliances etc Very comfortable bed that is not hard nor saggy for a good night rest. The Hotel does not have many rooms but this is good for customers since you don’t have to share the amenities with too many people eg the dining room for breakfast always has a decent number of patrons - no overcrowding that is so common in hotel in China. Yes, I will book this hotel again should I come to Harbin in the near future.
Response from Property: Dear guest: Hello! Thank you so much for choosing to stay at Anyue Hotel and sharing your stay experience. I was really touched by your comments. I am glad that the hotel can bring you a good time. Your appreciation really gives us a great encouragement, we will do better, committed to providing every guest with a home at home stay feeling ~ Welcome to visit!
par13
Budget Queen Room
Stayed in Mar 2024
Friends
9 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Central location. Metro station very close by. Neat and clean. Friendly staff.
HL-ja
Budget Queen Room
Stayed in Jul 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Jul 3, 2024
The room facilities are pretty good, the environment is very good, the color and hotel theme are suitable for business travel and young people, there is a gym and laundry room, if it is a short trip from Haixi Station, it is not bad. However, the service is very poor. I came back from the Shida Night Market at 9 o'clock in the evening and wanted to wash the smelly clothes. I asked the front desk for a few hangers, but the front desk said there were none. I asked if there were any in the linen room? She told me directly that they were off work... I said okay , and then she hung up the phone... In addition, I checked in in the evening the day before, and Ctrip automatically extended my check-out to 14:00. I had to go to the city the next day. I thought I would not have time to change clothes when I came back. I called the front desk in advance in the morning and asked if it could be later? The front desk directly said that their room was full and I had to check out on time, at the latest at 14:00. If it was extended for 4 hours, it would be more than 160. I said okay. I had a tight schedule that day and set three alarms to remind me to check out on time, hoping to catch up with washing when I came back. The weird front desk actually called me at 13:30 to ask if I would like to extend my stay. If not, I would have to check out at 14:00~ It was still raining outside, and I said ok, I was on my way back, and then I asked the taxi driver to go faster while ensuring safety This was not enough for me to write a review Until I checked out at 13:57, the front desk smiled and said, there are still 3 minutes, can you give me a good review? I just skipped it. She said that if you didn't call a taxi, you can wait inside, and when I was sitting and waiting for a faster taxi, she asked for a good review again. Maybe she knew that her service was average, so I refused directly. I think service should be in the process, and the evaluation is spontaneous by the customers, and their service is not worthy of a good review, it's good if they don't give a bad review When my car was about to arrive, I had already left the door. At about 14:06, a supervisor came out again to ask about their service. I told her everything, and she said she hoped that I would feel the change next time. I will post this here, and other tourists can help me see if they have changed~
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Guest User
Elegant Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel is in a very good location, very close to the Harbin-Xi'an High-speed Railway Station, with convenient transportation. There is a subway entrance at the door. The hotel environment is also very good. The lobby and the room are very clean. The lobby decoration is very artistic. You can take photos and check in. It is very good. The front desk service is very good and enthusiastic. It is recommended to stay
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Guest User
Budget 2-bed Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel service is very good. The hotel location is very good, the transportation is convenient, and it is very close to Hasi. The room is very clean, the facilities are also very complete, the bed is very comfortable, and I will stay here again. It's really good.
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Guest User
Premier Queen Room
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel is in a good location, very close to the Harbin-Xi'an High-speed Railway Station. Facilities: The facilities are very complete, and disposable items are very complete Environment: The environment is very good Service: The front desk service is very good, and there is free parking, which is very good. I will come again next time
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Guest User
Elegant Twin Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Facilities: The hotel has complete facilities Hygiene: The room is very clean and the sheets are very clean Environment: The environment is very good, the lobby is very clean and bright Service: The front desk service is very good
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Guest User
Budget Queen Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
This hotel has a strong sense of design and high-end decoration. It is a treasure hotel in Harbin. The rooms are large and the front desk service is very enthusiastic. The hotel has its own yard and is very quiet, with convenient parking.
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Guest User
Budget Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
It was a very good experience. The room was very large, the lobby was very comfortable and beautiful, the environment was very good, and the staff were very enthusiastic.
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Guest User
Budget Queen Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 30, 2024
A very satisfying stay. The lady with glasses at the front desk was very nice and patient. The room was clean and spacious. The yard was large and convenient for parking. The breakfast tasted good too. Looking forward to my next stay.
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Guest User
Budget Queen Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 14, 2024
It is very close to the subway station, convenient for travel, with a dedicated free parking lot, the room is clean, comfortable and sanitary, the equipment and facilities are new, and the front desk service is warm and thoughtful.
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Guest User
Romantic Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 10, 2024
Very satisfied. The environment is very good and the surroundings are very quiet. It is very comfortable to stay here. The service attitude is also very good and fast. The sanitation is also very clean!!!
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Triple Room
Stayed in May 2024
Friends
1 review
4.7/5
Amazing
Posted on May 6, 2024
When I first entered the room, I liked that the lighting was good and the facilities were clean. All of my friends were satisfied, and perhaps because it was close to Harbin West Station, the surrounding area was quiet, so I could only hear the birds chirping when I woke up in the morning, which was nice. It was convenient to use as it was close to a convenience store, and both the bathroom and bed were kept clean. The breakfast was delicious, and after checking out, I applied for a pick-up service to West Station, and they took me there comfortably. I was satisfied.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your stay. The hotel is close to Harbin West Railway Station. The subway station is 20 meters away from the hotel entrance. The transportation is very convenient. Within 3 kilometers of major entertainment and shopping centers nearby, the location is perfect! Sincerely look forward to your visit again!