Home Inn (Harbin Central Street Subway Station Anguo Street Store)

Home Inn (Harbin Central Street Subway Station Anguo Street Store) Reviews

Home Inn (Harbin Central Street Subway Station Anguo Street Store)

76 Anguo Street, Daoli District, Harbin, Heilongjiang, ChinaView Hotel Details
Home Inn (Harbin Central Street Subway Station Anguo Street Store)
Home Inn (Harbin Central Street Subway Station Anguo Street Store)Home Inn (Harbin Central Street Subway Station Anguo Street Store)Home Inn (Harbin Central Street Subway Station Anguo Street Store)
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Home Inn (Harbin Central Street Subway Station Anguo Street Store) Guest Reviews

4.8/5
Excellent
454 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(454)
Positive reviews(450)
Reviews with photos/video(90)
Great location(57)
Classy environment(51)
Friendly front desk staff(42)
Quiet & comfortable(28)
Convenient public transportation(25)
Delicious breakfast(23)
Convenient for shopping(16)
Large rooms(15)
Negative reviews(4)
Guest User
Business Double Room
Stayed in Jul 2024
Solo travelers
22 review
4.7/5
Amazing
Posted on Jul 13, 2024
Front desk is patient, friendly & very helpful. Room is clean new & comfortable. Good W/D. Breakfast is simple but good, food replenished often. Location is central, though neighborhood is a bit chaotic
Guest User
Guestroom (2 beds)
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The environment is beautiful, clean and comfortable. The waiters are enthusiastic and greet you when they come in. The only thing I am not satisfied with is that the TV has no signal. The master repaired it and debugged it for a long time. Then I turned it off and on again and there was no signal again. I don’t know why. I haven’t watched TV for a few days.
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Guest User
Business Double Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The room is very comfortable, I like it! ! It's hygienic and clean, the front desk service is very good, overall it's good, I will come again, the floor is high and the sightlines are good, it's a good choice for college students! !
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Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
14 review
4.0/5
Very Good
Posted on May 26, 2024
The location of the hotel is very convenient. You can walk to Central Street, the subway station, the morning market in the Red Brick District, etc., and you can also see the sunrise. It is quite good for a solo traveler, and the price/performance ratio is high in the off-season.
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Response from Property: Thank you very much for your favorable review of our hotel. We are glad that you are satisfied with the location and are within walking distance of exploring the bustling and tranquil surroundings. Regarding the cost-effectiveness in the off-season, we are deeply honored to be recognized by you. If you need any help or want to know any information, please feel free to contact the front desk. We will do our best to provide a comfortable and convenient experience and look forward to your next visit!
Anonymous User
Business Double Room
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Mar 15, 2024
The room is very new and the cleaning is good. The decoration style is very simple and the layout is average. The air-conditioning outlet of the room I stayed in is facing the bed. I feel that new hotels rarely have this layout now. Moreover, the half of the bed facing the air outlet is also facing the door, so I can lie on the head of the bed. To the extent that it can directly face robots. Most of the service staff are warm and polite, and take the initiative to say hello, which makes people feel like spring breeze. But there was still one thing that made me very uncomfortable during my stay. I made a reservation for two days. The next day I went out to play and returned to the hotel at three or four o'clock in the afternoon. I was so exhausted that I returned to the room and found that the room card could not be swiped and I could not enter the door. I had no choice but to go back to the front desk and process the card again. After entering the room, I found that the electricity card could not be used. I called the front desk and asked the front desk to help me solve it. A young man at the front desk came and told me that normally, their card needs to be swiped once a day. I said, what about you? This means it is my responsibility, and he acquiesced without saying a word. I was too tired at the time so I didn’t dwell on it anymore, but I did feel very uncomfortable. Are there any special rules in the hotel that you can remind customers of? They didn’t remind them in advance, and the settings were impersonal and caused trouble to customers. They didn’t even apologize, so you blame me for being inexperienced? I won’t say that I stayed in a lot of hotels, but I just said that I stayed in a hotel for ten days when I came to Northeast China this time. You are the only one who operates this way. So this is not a rule, right? Yes, I’m talking about that skinny young man with acne on his face!
Original TextTranslated by Google
Response from Property: Your feedback is the driving force for our continuous improvement. We will actively adopt your suggestions to improve guest satisfaction. Thank you again for your support and trust.
Guest User
Business Double Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Hygiene: Very satisfied. Hahaha. The newly opened hotel is very good. Facilities and environment: OK, it just feels very good. When ordering takeout or something, a robot will deliver it. The environment is very good. I will stay at his house next time I come here hahaha It's very convenient to go anywhere
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. Your praise is the greatest recognition for us. We will continue to provide high-quality services and facilities to make your every stay perfect.
Shumei💖
Superior Room (2 beds)
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 4, 2024
We didn't get a superior twin room on the first day, but we got it on the next two days. Hahaha. In fact, the superior room is large in space, high in comfort, and the standard is very good. It has everything, and the shower room is also very good. It is spacious and the water flow is very strong. It is not too comfortable to take a bath or wash clothes! The dry cleaning machine in the laundry room is very convenient. The 3-minute machine disinfection program before washing clothes makes me feel at ease. Regardless of whether it is useful or not, at least I feel more comfortable. Hahaha, I comfort myself. The whole hotel is clean and tidy (✿^‿^) Just follow Rujia
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. We apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
🌈memecha
Family Room
Stayed in Jan 2024
Family
7 review
4.0/5
Very Good
Posted on Jan 31, 2024
The room is nice, very warm, but the bed is a little short. I am 186cm tall and have a pair of feet exposed. It is so funny. It is newly opened and very clean. The quilt cover and sheets are a little harder. It would be better if the material is softer.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Jardenpieaisi👩
Guestroom (2 beds)
Stayed in Jan 2024
Family
3 review
3.5/5
Posted on Jan 21, 2024
The hygiene needs to be improved. I arrived at the store early on a Friday and was very tired. Hygiene: There is yellow dirt on the small bar in the room, yellow dirt on the bathroom sink, floor, and towels, and unknown hairs. Anyway, it needs to be improved. Before departure the next day, I reported to the front desk that some improvements were made, but the small bar in the room is still not wiped. , I feel that the cleaning aunt is not very attentive, service: the overall attitude is more correct; Considering the overall itinerary, I stayed for three nights. The hotel is in a good location. The Central Street Food Market is ten to fifteen minutes away, and the Ice and Snow World and Tiger Garden are about half an hour away.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. We apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Joea 🌸
Business Double Room
Stayed in Jan 2024
Couples
4 review
4.5/5
Great
Posted on Jan 14, 2024
Hygiene: The room is very clean. The tabletop, sink, toilet, etc. in the rest area at least don't look dirty. Just boil a kettle of hot water and disinfect it yourself. Facilities: There are two chairs and two tables in the rest area. The design is very user-friendly. When I went back to the room from the outside, I was dirty. I didn't need to rub the dirty bed, so I just happened to have a rest in the rest area. The air conditioning in the room is normal. When choosing a hotel on Ctrip, I saw many hotel reviews that either did not have air conditioning, and it was so hot that I couldn't sleep all night, or the air conditioning was not powerful. Fortunately, all the facilities in this Home Inn are new and the central air conditioning is normal. In addition, the paper towels in this hotel come directly from a pack of newly opened and packaged tissue paper, one for each customer. It is much cleaner than the tissue paper that the cleaning lady stuffs into the tissue paper box that is always used. Service: The service was average. The guy and girl at the front desk were not very enthusiastic, so they just checked in normally. But the security uncle is very enthusiastic, and the manager is also very enthusiastic. Location: I really give this hotel a thumbs up. I saw several Home Inns when I made a reservation, and finally chose this newest one. On the way to the hotel from the airport, Didi Master informed me that this hotel is still some distance away from Central Street. , I felt bad instantly. but! ! ! I went to Central Street to eat in the evening. Didi was too busy and I couldn’t get a bus, so I chose the bus. The bus station is right in front of the hotel. It takes only 2 stops to get to Central Street/Songhua River/Hagia Sophia/Red Brick Morning Market. These must-visit places are all accessible from this hotel in just a few minutes. And you can reach your destination as soon as you get off the bus! My mood instantly improved. It was convenient, the facilities were new, and it wasn't noisy at night. Isn't this much better than living on Central Street?
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. We apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Jan 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Very clean and hygienic ~ good service ~ very new ~ satisfied
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!​
Guest User
Superior Double Room
Stayed in Jan 2024
Couples
3 review
1.0/5
Posted on Jan 16, 2024
I was a little dissatisfied with my stay this time. When I checked in during the first day, I was told that I would be given a nice room. However, I didn’t feel anything during the day. It was a bit cold after walking around outside in the afternoon. I was looking forward to getting warmer at night. But when I turned on the air conditioner in the hotel at night, there was no hot air, and even the heater was lukewarm. I asked the staff to come up to check on the situation. I pressed a few buttons and said to check the situation, but it still didn't work. I warmed myself up under the quilt for a while, and then went to the hotel. I came out of the shower and was half frozen to death. We set off to the Ice and Snow World early the next morning. At noon, we received a call from the staff saying that there was indeed a problem with the room. They told us that we had to admit it was bad luck the night before. We were sorry. They could change our room for us today, but we came out of the Ice and Snow World. After eating and then taking a shower, it was already 4 a.m. when we returned to the hotel. The staff had all rested and we were too lazy to move, so we made do with it for the night. I think my trip to Harbin was okay except for this hotel. The only dissatisfaction was that this hotel was expensive and uncomfortable.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support of the hotel. Thank you for your valuable comments and suggestions on the hotel's shortcomings. We will deal with the relevant issues immediately after receiving your reply and are committed to improving every guest's stay experience. We look forward to your visit again. Wish you the best at work!
Mitaoxiaoyaojing
Business Double Room
Stayed in Sep 2024
Family
30 review
5.0/5
Outstanding
Posted on Sep 5, 2024
設施:衞浴用品都很乾凈 衞生:阿姨打掃及時,乾淨 環境:公交車站就在酒店門口,周邊環境不錯,有條安靜街夜市可以逛逛。酒店附近有個韓式炸醬麪非常好吃。 服務:服務人員看到客人都會主動問好,提出得疑問都會迅速解決。
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Guest User
Superior Double Room
Stayed in Aug 2024
Other
3 review
2.0/5
Posted on Aug 16, 2024
入住是晚上8點多,進入房間發現馬桶沒有打掃,此時保潔已下班,前台説讓保安上來查看,之後又等服務員刷馬桶,此時很餓,叫的也以到達,非常耽誤行程。第二天早上去吃早餐,告知我沒有早餐,説我是前一天的早餐,真的很迷惑,前台要我去一樓看情況,給她看手機,是當天的早餐,她説她們系統裏顯示我是前一天的早餐,無語吧,200多的條件600多的價格,衞生服務都非常差
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Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Other
56 review
5.0/5
Outstanding
Posted on Sep 13, 2024
酒店地理位置優越,門口的公交站有多條公交線路距離地鐵站也不遠,去往各景點都很方便。酒店環境、衞生、設施及服務等方方面面做的都很到位。很不錯的住宿體驗,值得推薦!
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