Atour Hotel (Harbin West High-speed Railway Station)

Atour Hotel (Harbin West High-speed Railway Station) Reviews

Atour Hotel (Harbin West High-speed Railway Station)

No.8 Gaofu Unit, Building 3, Jinjue Wanxiang Phase 3, Harbin, ChinaView Hotel Details
Atour Hotel (Harbin West High-speed Railway Station)
Atour Hotel (Harbin West High-speed Railway Station)Atour Hotel (Harbin West High-speed Railway Station)Atour Hotel (Harbin West High-speed Railway Station)
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Atour Hotel (Harbin West High-speed Railway Station) Guest Reviews

4.8/5
Excellent
1620 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1620)
Positive reviews(1604)
Reviews with photos/video(90)
Delicious breakfast(118)
Friendly front desk staff(112)
Near shopping area(64)
Convenient for shopping(60)
Perfect for business trips(24)
Stayed multiple times(16)
Nice elevator(9)
Negative reviews(16)
Zhen Q Harman Lin
Elegant Room Mini Bar
Stayed in Dec 2023
Couples
40 review
5.0/5
Outstanding
Posted on Dec 29, 2023
This is very good little hotel, a bit pricey at some time. Very convenient location, lots of shoppings and eateries around. Staffs are excellent, breakfast too, free milled coffee, free supper meals, laundry room, are all fantastic, nothing to complain in short
6/13
Response from Property: Dear guests, I am very happy to be loved by you and your family. I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm. We are committed to making every guest feel at home. We look forward to your visit again and wish you a happy life!
Anwar
Superior Queen Room
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Nov 2, 2023
One best nice stay room Room size larger Bed very comfortable Water bath room very good Staff ready to help Close to foods Shopping area surrounded Xijiade resto is my best choice....very delicious for us Harbin Railway Station just 10 yuan
Response from Property: Dear guests, I am very happy to be loved by you and your family. I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm. We are committed to making every guest feel at home. We look forward to your visit again and wish you a happy life!
Luluxiu
Elegant Room Mini Bar
Stayed in Jan 2024
Couples
57 review
4.0/5
Very Good
Posted on Feb 15, 2024
Nice place with train stations nearby. Also lots of food place nearby!
Yeow Koon
Guestroom (Double bed)
Stayed in Dec 2023
Family
11 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Great hotel. Very nice service staff. Room is clean and comfortable.
Mike M.
Elegant Room Mini Bar
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Best hotel, very warm, clean and new.
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
42 review
5.0/5
Outstanding
Posted on Nov 2, 2023
jzjksksks
Response from Property: Seeing your recognition of Duo Xiaoer, I am overflowing with excitement. It is hard to find a close friend in the mountains and rivers. We put the best and most practical things into your experience, which is warm and stress-free, and really not flashy. Your good impression of us is our greatest affirmation and encouragement. We will continue to work hard! Let more relatives, Friends like us. Thank you for meeting you for the first time, and may we become family forever!!!
Guest User
Family Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The accommodation environment is good, the service of the lady at the front desk is good, the accommodation is very close to Harbin West High-speed Railway Station, and there are many restaurants nearby. It is a very good accommodation experience. Next time I come to Harbin, I will choose this Atour.
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Guest User
Guestroom (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
The room was very clean and the housekeeping service was timely. Because of the small incident of room booking, the front desk staff responded quickly and solved it in time. Atour is really good! I will stay here again next time I come to Erbin.
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Response from Property: Dear Duo friends, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. We look forward to meeting you again in the vast sea of ​​people.
Anonymous User
Superior 2-bed Room
Stayed in Jan 2024
Friends
26 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Thank you Harbin Harbin Xiado Hotel for providing a comfortable stay during our trip. The breakfast was delicious and delicious, especially the kiwi juice and peach juice. The frozen pear is cut into pieces! The child needed an extra quilt and got it quickly. When you first check in, there are rock candy fruits, heart-warming herbal tea, and small candies in the lobby. The service staff are polite, kind and enthusiastic. Thank you Atour Hotel, I will recommend friends to stay here. 💕💕💕💕💕
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6/15
Response from Property: May time slow down, may old friends never be separated, and with you by your side, Duoer will no longer be lonely. Duoer is waiting for every encounter with you~
Çristleona Wee
Superior 2-bed Room
Stayed in Feb 2024
Family
10 review
1.5/5
Posted on Feb 29, 2024
The receptionist at the front desk had to receive customers and deliver takeaways at the same time. It was obvious that he was overwhelmed. We had to wait for at least 30 minutes before we could be received. He kept dealing with mistakes, but never said sorry. He bowed his head and continued to do his own thing. Ignore us 😅 Called to ask if we wanted to extend the room, we said yes but still blocked our card 😅 A hotel that will give you low emotional value 😅
Original TextTranslated by Google
Response from Property: I have been alone for a long time, and I am ashamed to see you so often. Dear guest, hello! Your stay experience makes Duoer very ashamed. We are grateful for your expectations and favor. We will make adjustments to the issues you mentioned in future work. Duoer will definitely change them and work diligently to live up to you. I sincerely hope you will learn from me!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
29 review
4.5/5
Great
Posted on Mar 12, 2024
It is very convenient to travel, eat and shop nearby. The twin rooms are spacious and the service is very friendly. I have been staying at Atour recently and I am very satisfied with it in several cities.
Original TextTranslated by Google
Response from Property: Hi ~ This winter tenderness has been signed for. You are the warm sunshine in this winter, warm and sunny. I am very happy for your support and recognition of Duoer. I wish your life to be poetic, rich, beautiful and exquisite.
Anonymous User
Guestroom (Double bed)
Stayed in Feb 2024
Family
18 review
2.5/5
Posted on Feb 18, 2024
A few wooden houses costing more than 600 yuan. Outside the window is a small hotel. Hygiene is worrisome. In the refrigerator are drinks that others can save. There was unidentified hair in the bathrobe. The air vent fell from the roof of the shed. There is no free parking. There is no lift directly to the public parking lot. The corridors and elevators smell of the moisture from the bathing center. How did Ctrip get its 4.8 rating? Maybe it was good when it opened in 2019, but now it’s not cost-effective.
Original TextTranslated by Google
Response from Property: I have been alone for a long time, and I am ashamed to see you so often. Dear guest, hello! Your stay experience makes Duoer very ashamed. We are grateful for your expectations and favor. We will make adjustments to the issues you mentioned in future work. Duoer will definitely change them and work diligently to live up to you. I sincerely hope you will learn from me!
Lilitangxiaofeixia
Superior 2-bed Room
Stayed in Feb 2024
Family
21 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Now I like to stay at Atour Hotel more and more. It is hygienic, convenient, clean and has a good attitude. I especially like the deep breakfast. You can wash your clothes for free, and the aunt will help you dry your clothes. When I arrived at the hotel at around 7 o'clock in the morning, not only could I check in directly, but I was also told that I could have breakfast. I was surprised that I could have breakfast on the day I checked in? The little brother said of course. For those who are afraid of the heat in the Northeast, you can also turn on the air conditioner, which is really comfortable. The breakfast staff were also very nice, and there was an aunt who was really super welcoming. The hotel is near Wanda Plaza and there are many places to eat around. It’s only one stop to the West High Speed ​​Rail Station.
Original TextTranslated by Google
Response from Property: May time slow down, may old friends never be separated, and with you by your side, Duoer will no longer be lonely. Duoer is waiting for every encounter with you~
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 7, 2024
I'm very satisfied with the room. It's spacious, bright and clean, and the service is very friendly. There are also free candied haws on a stick and candied haws of grapes for the guests to taste in the hotel lobby. The children love it!
Original TextTranslated by Google
Response from Property: May time slow down, may old friends never be separated, and with you by your side, Duoer will no longer be lonely. Duoer is waiting for every encounter with you~
Anonymous User
Superior Suite
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 25, 2024
The location of the hotel is very good, with the lobby on the first floor, hotel street just outside, and close to Wanda Mall. The room is just like in the pictures. This room type is in the corner of each floor. I plan to book a twin room next time.
Original TextTranslated by Google
Response from Property: Dear guests, I am very happy to be loved by you and your family. I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm. We are committed to making every guest feel at home. We look forward to your visit again and wish you a happy life!