Hampton By Hilton Harbin Haxi Reviews
Hampton By Hilton Harbin Haxi
No.32 Nanxing Street, Harbin, ChinaView Hotel Details
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Hampton By Hilton Harbin Haxi Guest Reviews
4.7/5
Outstanding
1264 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1264)
Positive reviews(1227)
Reviews with photos/video(125)
Friendly front desk staff(138)
Delicious breakfast(118)
Easy to get around(54)
Near shopping area(40)
Convenient for shopping(37)
Perfect for business trips(35)
Elevator was OK(8)
Awesome gym(5)
Negative reviews(37)
Guest User
Cozy Double Room
Stayed in Jan 2024
Business travelers
5 review
Posted on Mar 25, 2024
Classic Hampton quality Hotel with basic breakfast buffet and good comfort. Good location close to train station.
Response from Property: Hello, distinguished guests. Thank you for staying at Four Friends by Hilton Hasee. I am very glad that we can make your stay comfortable and secure. The hotel has excellent location, warm service and clean room environment. I hope I can get your 5 points' praise and look forward to your next visit! ~ ~ ~ Happy little friends
Guest User
Cozy Double Room
Stayed in Jan 2024
Family
8 review
Posted on Feb 12, 2024
Not the quality we are used to for Hilton Hotels. Not confortable, breakfast was very thin and the rooms quite small amd zero view. Not close to the station and very farfrom the city.
Response from Property: Hello, dear guests, thank you very much for sharing your stay experience with us. Please accept our sincere apologies. The hotel is located at No.32 Xingxing Street, southwest of Harbin, 1.3km away from Harbin West Railway Station, adjacent to Haxi Wanda Shopping Mall and Jin Jue Vientiane Shopping Mall, and about 9km away from Central Street. You can travel by subway. The room area of comfortable big bed room is about 30 square meters. If you need it, Huan Xiaopeng can help you upgrade the room type for free. In response to your breakfast question, Huan Xiaopeng has fed back to the restaurant. We will continue to strive to maintain high-quality customer service standards and make every effort to create a comfortable stay experience for every guest. We look forward to your coming again ~ ~ ~ Happy friends who have been working hard.
Terje
Cozy Double Room
Stayed in Jan 2024
Friends
2 review
Great
Posted on Jan 28, 2024
Very Nice staff and good clean rooms
Response from Property: Hello, dear friends, thank you very much for your comments. Your recognition is the greatest support and encouragement to us. I hope our warm and thoughtful service will bring you a good mood. Thank you for your recognition and careful feedback. I look forward to getting your 5-point praise. HuanXiaopeng warmly welcomes you here. I wish you a happy life ~ ~ ~ Happy HuanXiaopeng.
Anonymous User
Cozy Double Room
Stayed in Feb 2023
Other
5 review
Posted on Feb 25, 2023
Some of the staff is cocky, highly inappropriate in such a hotel. Aslo, the room I was given seemed to have all the damaged amenities and furniture collected in one place. Even the door was difficult to open.
Response from Property: Dear guest, I'm sorry I didn't give you a satisfactory stay experience. We have criticized and educated the staff on duty for the problems you have reflected, so as to ensure that the same situation won't happen again in the future. I apologize to you again. I hope you can give us another chance to make amends and look forward to your visit again.
Sesethu
Hollywood Room
Stayed in Jan 2023
Solo travelers
8 review
Amazing
Posted on Mar 28, 2023
The location is very convenient, the service was nice everyone was friendly and helpful. Got all the all the necessities but the only problem was with the mat/carpet I think it could be cleaner? Vacuum and stuff. Otherwise I recommend this hotel.
Response from Property: Dear friend, thank you for choosing Hampton by Hilton. Everyday is a good day, It's also our honor to meet you in Harbin. Your satisfaction is our greatest wish. We looking forward to seeing you and your family again.
Marques
Parent-child Themed Room
Stayed in Jan 2023
Family
12 review
Posted on Jan 30, 2023
The Family Room is not according the pictures, also the facilities for the children are very old or broken. The Manager helped us but not cover all. Unfortunately, we was so disappointed.
Response from Property: Dear friend, thank you for choosing Hampton by Hilton. We apologize for the wrong information online. We will take action as soon as possible. It's also our honor to meet you in Harbin. Your satisfaction is our greatest wish. We looking forward to seeing you and your family again.
SophiaJ
Superior 2-bed Room
Stayed in Dec 2022
Friends
2 review
Very Good
Posted on Jan 17, 2023
Location is a little further out but is close to restaurants and Wanda plaza. Staff were friendly and accommodating.
Response from Property: Dear friend, thank you for choosing Hampton by Hilton. Everyday is a good day, It's also our honor to meet you in Harbin. Your satisfaction is our greatest wish. We looking forward to seeing you and your family again.
Brianna Pierre
Cozy Double Room
Stayed in Dec 2022
Friends
24 review
Outstanding
Posted on Dec 30, 2022
Loved the breakfast bar. The attendants were kind and the bed was comfortable.
Response from Property: Dear friend, thank you for choosing Hampton by Hilton. Everyday is a good day, It's also our honor to meet you in Harbin. Your satisfaction is our greatest wish. We looking forward to seeing you and your family again.
KnoBags
Hollywood Room
Stayed in Jan 2023
Friends
2 review
Great
Posted on Jan 11, 2023
Worth a stay. Great breakfast I will stay again. Bed is real nice.
Response from Property: Dear friend, thank you for choosing Hampton by Hilton. Everyday is a good day, It's also our honor to meet you in Harbin. Your satisfaction is our greatest wish. We looking forward to seeing you and your family again.
Mothergoose
Hollywood Room
Stayed in Feb 2022
Friends
8 review
Outstanding
Posted on Feb 13, 2022
The hotel is good and clean. The room is spacious. I think there’s one lady at the front desk who could speak English which is great. There’re a lot of restaurants nearby and only 5 minutes walk to Wanda Mall and the subway station. The Thai massage spa is right next door from the hotel. Breakfast is not bad. Good for business trip!
6/10
Response from Property: Dear friends, I seem to know who you are. You are also a gentle and affable friend.Thank you for choosing our hotel. We will work harder to serve every guest. Miss Lyu at the front desk is very happy to see your comments. Welcome to Harbin again
China Live
Superior 2-bed Room
Stayed in Feb 2022
Solo travelers
6 review
Outstanding
Posted on Feb 5, 2022
The hotel is quiet, warm and clean, the location is good and not far from the airport, very close to the metro station, near the hotel there is a grocery and many delicious restaurants, the staff is very polite and friendly
6/8
Response from Property: Dear friends, thank you for staying and sharing your stay experience. Your satisfaction is our greatest wish. Thank you for your recognition. We will continue to work hard and do our best. We sincerely look forward to seeing you and your family again-I miss your happy friends.Welcome to live again.
Guest User
Hollywood Room
Stayed in Jan 2023
Couples
2 review
Very Good
Posted on Jan 30, 2023
breakfast was good, but room temperature too low.
Response from Property: Dear friend, thank you for choosing Hampton by Hilton. Everyday is a good day, It's also our honor to meet you in Harbin. Your satisfaction is our greatest wish. We apologize for the room temperature. we will speak up to the city heating bureau. We looking forward to seeing you and your family again.
Anni
Cozy Double Room
Stayed in Jan 2022
Solo travelers
13 review
Great
Posted on Jan 8, 2022
I always enjoyed to stay at any hotel from the Hilton's branch, they have the most cozy pillows ever! This hotel, even when isn't walking distance to the touristic spots have a lot of options nearby to eat and shop, and is quite convenient for the ride to the airport, the staff is friendly even when just one girl at reception spoke English, they really make an effort to help and make yous stay as comfortable as possible. I definitely recommended to stay here.
Response from Property: Dear friends, thank you for choosing Huanxiaopeng's home. Getting your approval we are very happy . With your encouragement, Huanxiaopeng is full of motivation and confidence. We will continue to work hard to provide more friends with quality service and good living environment. Huanxiaopeng looks forward to your stay again-I miss your Huanxiaopeng.
Guest User
Superior 2-bed Room
Stayed in Dec 2022
Friends
13 review
Very Good
Posted on Jan 25, 2023
Good connection to west harbin railway station
Response from Property: Dear friend, thank you for choosing Hampton by Hilton. Everyday is a good day, It's also our honor to meet you in Harbin. Your satisfaction is our greatest wish. We looking forward to seeing you and your family again.
Guest User
Cozy Double Room
Stayed in Feb 2022
Solo travelers
6 review
Amazing
Posted on Feb 21, 2022
Confortable room. Nice breakfast
Response from Property: Dear friends, I seem to know who you are. You are also a gentle and affable friend.Thank you for choosing our hotel. We will work harder to serve every guest. Miss Lyu at the front desk is very happy to see your comments. Welcome to Harbin again