Lavande Hotels (Harbin Haxi Railway Station Wanda Plaza) Reviews
Lavande Hotels (Harbin Haxi Railway Station Wanda Plaza)
No.18 Xining South Road, Nan'gang District, Harbin, Heilongjiang, 150001, ChinaView Hotel Details
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Lavande Hotels (Harbin Haxi Railway Station Wanda Plaza) Guest Reviews
4.8/5
Excellent
1744 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1744)
Positive reviews(1703)
Reviews with photos/video(85)
Easy to get around(138)
Near shopping area(130)
Friendly front desk staff(112)
Convenient for shopping(107)
Awesome amenities(71)
Delicious breakfast(37)
Stayed multiple times(34)
Offers pick-up/drop-offs(11)
Negative reviews(41)
Guest User
Elegant Double Room
Stayed in Oct 2023
Solo travelers
1 review
Outstanding
Posted on Oct 6, 2023
I have had an exquisite time at this hotel. All the staff treated me with respect and they were incredibly helpful. I would highly recommend this hotel to anyone who is contemplating staying here!
Response from Property: Dear customer, we are particularly happy to receive your 5 points positive review. We will continue to maintain and continue to work hard!
eric7
Deluxe Double Room
Stayed in Apr 2023
Couples
24 review
Outstanding
Posted on May 4, 2023
The hotel location was very nice, full of restaurants and malls, and a bit far from the zhongyang street, but it was fine. The staff was super friendly and helped us the best they could. the room was cozy and clean
Response from Property: The spring breeze of ten miles is not as good as yours, and the peach blossoms of three miles are not as good as yours. Thank you for your recognition of our services. We have shared your praise with our colleagues and used it as motivation to continue our efforts. In addition, the hotel has its own parking lot, which can accommodate 40 parking spaces. We sincerely look forward to your visit to Lavande Haxi Railway Station Wanda Plaza Store again. All hotel staff will wholeheartedly create a more unforgettable experience for you.
call2vn
Deluxe Double Room
Stayed in Jan 2024
Travel with friends
17 review
Outstanding
Posted on Mar 25, 2024
Nice and good hotel
Jianameimi
Deluxe Double Room
Stayed in Sep 2024
Family
4 review
Amazing
Posted on Sep 12, 2024
The location is excellent, right next to Wanda Plaza, and there are many delicious restaurants a few streets downstairs. It has its own parking lot, which is convenient for parking. The hotel's decoration facilities are a bit old, but it is clean and hygienic. The service is also good and cost-effective.
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Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 30, 2024
The bedroom is clean and the cleaning staff comes to clean it every day. It happened to rain today. I booked a car and the hotel car took me to the station. There are convenient places to eat downstairs. There is a subway downstairs, so it is convenient to go anywhere.
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Response from Property: Dear guest, we are very happy to receive your 5-point praise. We will keep it up as always and keep working hard!
Guest User
Pure Natural Family Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 24, 2024
The family room is spacious and well-lit. It has three beds, so the whole family can have a good rest. It is just opposite Wanda, and it is very convenient for shopping and eating. I will come again next time if I need it.
Original TextTranslated by Google
Response from Property: Thank you for your praise for the hotel. Your satisfaction is the direction of our efforts. We will continue to improve the quality of our service and we are committed to providing you with a friendly and thoughtful check-in and check-out. The hotel is a ten-minute walk from the Harbin West Railway Station, one stop away from the subway, and a five-minute walk from the airport bus station! The transportation is extremely convenient, and we sincerely invite you to come again!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 19, 2024
Convenient for travel, three minutes to the subway station downstairs, convenient for shopping, next to Wanda Plaza, Lavande is trustworthy
Original TextTranslated by Google
Response from Property: Thank you for your praise for the hotel. Your satisfaction is the direction of our efforts. We will continue to improve the quality of our service and we are committed to providing you with a friendly and thoughtful check-in and check-out. The hotel is a ten-minute walk from the Harbin Railway Station, one stop away from the subway, and a five-minute walk from the airport bus station! The transportation is extremely convenient. We sincerely invite you to visit us again.
xl in china
Elegant Double Room
Stayed in Jul 2024
Solo travelers
10 review
Outstanding
Posted on Aug 1, 2024
The room was very clean, the front desk was very friendly, the hotel is near Wanda Plaza and West Station so it is very convenient. There is a bus from the airport to the West Station, which is very convenient if you don't have much luggage.
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grapecici
Executive Double Room
Stayed in Jul 2024
Family
6 review
Outstanding
Posted on Jul 29, 2024
The room is super big, the bed is very comfortable, the hotel environment is very clean, and the price-performance ratio is very high. It is within walking distance of the West Station, backed by Hasi Wanda, and surrounded by many night markets, which is very convenient and lively~
Original TextTranslated by Google
Response from Property: Thank you for your praise for the hotel. Your satisfaction is the direction of our efforts. We will continue to improve the quality of our service and we are committed to providing you with a friendly and thoughtful check-in and check-out. The hotel is a ten-minute walk from the Harbin West Railway Station, one stop away from the subway, and a five-minute walk from the airport bus station! The transportation is extremely convenient, and we sincerely invite you to come again!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 9, 2024
The front desk service attitude is positive, the room is very clean, hot tea is provided when checking in, the Internet speed is very fast, it is worth experiencing, recommended.
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Guest User
Pure Natural Family Room
Stayed in Jun 2024
Family
2 review
Posted on Jun 23, 2024
This is my first time staying in this hotel and my last time. I slept in this family room all night and I didn't dare to turn over because of the creaking springs. When I got up in the morning, I felt a spring mark on my back.
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Response from Property: Hello dear guest! Thank you very much for staying in our hotel. We are deeply sorry that we could not give you a perfect stay experience. If you have any questions about your room, you can contact the front desk at any time and we will definitely give you a satisfactory result. Xiaoli also sincerely looks forward to your visit again and hopes to bring you a refreshing stay experience next time.
Ziqiaolalala
Deluxe Double Room
Stayed in Jun 2024
Business travelers
38 review
Posted on Jun 24, 2024
The room was converted from an old hotel, and the decoration was very poor. The water flow from the faucet was not very strong. It was completely different from the impression of Lavande. The bath towels were full of holes, which was totally incomprehensible. The room I stayed in near Wanda was extremely noisy. I told the front desk about this problem as soon as I checked in at noon. The front desk replied that the fan would be turned off at night and it would not be noisy, but it was not like what they said. I didn't sleep all night. Isn't this a lie? I can't understand why such things can still happen in this era.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for staying in our hotel. We are deeply sorry that we could not give you a perfect stay experience. If you have any questions about your room, you can contact the front desk at any time and we will definitely give you a satisfactory result. Xiaoli also sincerely looks forward to your visit again and hopes to bring you a refreshing stay experience next time.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 29, 2024
The room is clean and spacious, and the lighting is very good. It was a very comfortable stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on Jun 11, 2024
Every time I stay in a hotel, my first choice is Lavande. The front desk service is good, the room is clean, the transportation is convenient, and there is a free parking lot. The parking fee is the most troublesome when driving out. I can spend 350 yuan to stay in a hotel, but 300+50 parking fee is not good! Save and spend..
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Haxi Railway Station Wanda Plaza Store! We are honored that the hotel has left a good impression on your stay. The hotel is located in Haxi Wanda Plaza, in the bustling commercial center. It has a strategic location and is very convenient to major business, shopping and entertainment areas in the city. Close to Harbin Metro Line 3, it has a superior geographical location and convenient transportation. We sincerely look forward to your visit to Lavande Haxi Railway Station Wanda Plaza Store again. All hotel staff will wholeheartedly create a more unforgettable experience for you!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 6, 2024
The location is excellent. Wanda and Jinjue Wanxiang are just outside the door. It is very convenient for eating, drinking and playing. It is one subway stop away from Hasi and about 8 minutes' walk. The room facilities are complete and the environment is comfortable and clean. I will stay at Lavande every time I go out. My favorite is the lavender-scented toiletries. Friends who have travel plans can experience it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Haxi Railway Station Wanda Plaza Store! We are honored that the hotel has left a good impression on your stay. The hotel is located in Haxi Wanda Plaza, in the bustling commercial center. It has a strategic location and is very convenient to major business, shopping and entertainment areas in the city. Close to Harbin Metro Line 3, it has a superior geographical location and convenient transportation. We sincerely look forward to your visit to Lavande Haxi Railway Station Wanda Plaza Store again. All hotel staff will wholeheartedly create a more unforgettable experience for you!