Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station)

Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station) Reviews

Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station)

No.1 Anlong Street, Daoli District, Harbin, Heilongjiang, 150000, ChinaView Hotel Details
Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station)
Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station)Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station)Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station)
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Huayi Oriental Hotel (Harbin Central Street Subway Station Harbin Station) Guest Reviews

4.6/5
Very Good
1372 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1372)
Positive reviews(1334)
Reviews with photos/video(293)
Convenient location(153)
Friendly front desk staff(90)
Would stay again(36)
Delicious breakfast(28)
Close to metro(18)
Convenient public transportation(11)
Large bathroom(6)
Negative reviews(38)
Guest User
Elegant Superior Cozy Room (Double Bed)
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 31, 2024
We checked in the hotel in a cold night and were touched when the thoughtful counter staff gifted us items that we can use to keep ourselves warm. The hotel room is spacious and clean. If you stay there, do remember to check out the morning market behind the hotel for a unique local experience. Do go early because they close at 9am.
Response from Property: It's snowing in Harbin, turning the sky into patches of silver, and painting Fang Fang's thoughts into the purest color. It is said that sunny days in Harbin are suitable for meeting each other, and snowy days are suitable for missing each other. On these snowy days, Fang Fang is looking forward to seeing you again.
Tan Nam Bee
Holiday Family Children's Leisure Room
Stayed in Jun 2024
Travel with friends
8 review
3.7/5
Posted on Jun 17, 2024
The hotel staffs were not as helpful as expected. Senior patrons need to carry their luggages into the hotel lobby without ramp or help from the hotel staffs.
Response from Property: Dear guest: Hello! Thank you very much for choosing Fangfang and leaving your valuable comments. Fangfang is very confused and sorry for the poor service you mentioned. However, Fangfang learned that when you checked in and brought your luggage, the front desk staff took your luggage to the front desk as soon as possible, and considering your foreign nationality, when you said that your belongings were left in the previous hotel, the front desk sister also actively communicated with you. Seeing that you only ordered one breakfast for three people staying in, she also sent you two more breakfasts. When you said that there were four children in your family, you were given three more souvenirs than the original one. When you checked out, you asked about your stay experience. You said it was very quiet and comfortable. It was just because the hotel was fully booked that you had to change to another hotel. Because it was the morning rush hour, the front desk assisted you in calling a car, just to let you feel Huayi's caring service. But perhaps some of the shortcomings in the details of the service process have caused you to feel dissatisfied, which is where we need to reflect deeply and improve. We will pay more attention to the refinement and precision of the service, and strive to improve the stay experience of every customer. Thank you for your feedback and look forward to the opportunity to serve you again, so that you can personally feel our sincerity and dedication. wish you a happy life
Kin Keung Chung
Comfy Room (Double Bed)
Stayed in Nov 2023
Couples
18 review
5.0/5
Outstanding
Posted on Nov 8, 2023
What a wonderful hotel, super good hospitality, bargain price and best location closer to Central street and SF river.
Response from Property: It's snowing in Harbin, turning the sky into patches of silver, and painting Fang Fang's thoughts into the purest color. It is said that sunny days in Harbin are suitable for meeting each other, and snowy days are suitable for missing each other. On these snowy days, Fang Fang is looking forward to seeing you again.
Suranga91
Comfy Room (Double Bed)
Stayed in Feb 2024
Couples
7 review
4.7/5
Amazing
Posted on Feb 15, 2024
The location is really convenient and the staff is friendly.
Response from Property: The meaning of life is to illuminate each other. Thank you for illuminating us in your way. I hope our service will leave you with a good impression of my hometown. If you have the opportunity to come again, I hope you can choose to stay at Huayi Oriental Hotel again. I wish you a romantic, warm, sweet and happy life.
FailonMendonca
Premier Deluxe Cozy Room (Double Bed) (Desk)
Stayed in Jan 2023
Couples
52 review
2.7/5
Posted on Jan 9, 2023
The room was full of mold in the carpet. The water took long to warm. One light burned, asked to change. They didn't change.
Response from Property: Dear guests, thank you very much for your valuable comments on the hotel, the hotel takes your comments very seriously, and will immediately rectify, to give you did not bring a good check-in experience, the hotel deeply regrets, looking forward to your re-check-in after the overhaul.
Traveller354
Premier Deluxe Cozy Room (Double Bed) (Desk)
Stayed in Dec 2022
Couples
23 review
3.7/5
Posted on Jan 14, 2023
Very average hotel to spend a couple of nights in Harbin without having to spend too much money. A little far from the main attractions so you will have to walk about 20 minutes to get anywhere. The room was clean and we had all we needed. Towels I had thrown on the floor to clean were put back on the window sill to be used again but that is fair enough. My only issue is that the hotel made us pay for a towel that had changed color because of my dyed hair. Supposedly they couldn’t get it clean again. I have this issue at home as well and know that just running it through the washing machine 1x on a normal setting is enough to get them back to white.
Response from Property: Dear guests, Hello, for your review of the hotel management is very seriously, to your travel and stay in a bad experience, the hotel is very sorry, will pay attention to the relevant customer compensation items. Thank you for your valuable advice and look forward to your next visit.
Megan Lindsey
Comfy Room (Double Bed)
Stayed in Jan 2022
Solo travelers
10 review
4.0/5
Very Good
Posted on Feb 4, 2022
Overall, I am very satisfied with my stay here. The staff was very helpful when I arrived; they assisted me with signing up for the local health code app and when I needed to find a location to test before leaving Harbin the provided me with an address and phone number for the local test center. Major Pros: - Bed is Super comfortable, clean and they provide you with 3 different types of pillows (each filled with a different material) perhaps for finding your best fit... - 2 bottles of water free per day and a hot water kettle - Paraben free shampoo and body wash & toothbrush - heating in the room is super warm - Incredible location... central so you are not far from any attraction 2 hour walk (in winter) to iceland and only like 10 rmb taxi ride back to hotel from there... 3 hour walk to tigers. and again 10-15 rmb back to hotel... 15-20 minute walk to Sophia's Cathedral and the shopping food street. Dragon tower less than an hours walk. Cons: - No Hot Water :( Neither in the sink nor the shower... I ran it both directions for several minutes... ice cold... had to shower my hair and then towel wash my body because it was too cold... biggest con. - No breakfast available... not even for a charge... food room in picture was not seen during my stay... not sure if this was because of the Holiday or what... but I was there 5 nights... - Sink was marble like material and had clearly broken in half. It was glued back together and then taped to hold it back in place.... not an issue... just strange. SORRY I had intended to take more photos but I forgot. Great place if you don't need luxury. Very comfortable stay.
Response from Property: Dear Huayi VIP, hello: Thank you very much for your support to our hotel. We have contacted the engineering department for investigation and maintenance of the hot water problem you reported. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of customers, and we are honored to provide you with the best service. The hotel has a free parking lot, and the breakfast is rich in variety and delicious. In addition, the location of the hotel is also unique, adjacent to the Central Street and Sophia Church, and it takes 20 minutes by car to reach the "Ice and Snow World". It only takes 15 minutes by car! Beiguo Ice City has been covered by snow, and the century-old street in winter has a unique view! Huayi Oriental will provide you with a high-quality living environment while enjoying the beautiful scenery and delicious food! All staff of the hotel look forward to your coming again! Have a nice trip!
Nixon Nillo
Comfy Room (Double Bed)
Stayed in Jan 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 13, 2022
Special shout-out to Huayi Oriental Hotel!!! 5 out of 5 star ratings The room is so cozy, bed has memory foam mattress (I really slept so well), the water in the shower is warm/hot, and most of all - the staff are so helpful and accommodating. Looking forward to stay here again…if ever I decided to come visit Harbin. ❤️ 🇨🇳
ARTEM888
Comfy Room (Double Bed)
Stayed in Jan 2022
Solo travelers
85 review
5.0/5
Outstanding
Posted on Jan 19, 2022
It's my second stay at this hotel. It's clean and the rooms are spacious. It's located within 20 min walk from Sofia's Cathedral. I recommend it if you are looking for a low price but good quality.
Guest User
Comfy Room (Double Bed)
Stayed in Feb 2022
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 20, 2022
Nice and clean hotel, within 20 min taxi to most main attractions.
Guest User
Elegant Superior Cozy Room (Double Bed)
Stayed in Dec 2022
Other
52 review
5.0/5
Outstanding
Posted on Jan 1, 2023
Yes 🙌 12345
Response from Property: Dear guests. Thank you very much for choosing Huayi Oriental Hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. We believe that with your support we will continue to improve service quality and ensure your every trip. The stay was an unforgettable experience and we sincerely look forward to your visit again!
Guest User
Elegant Superior Cozy Room (2 Beds) (Desk)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
I arrived at the hotel in the morning and originally thought that I could check in in the afternoon, but the front desk said that there were rooms that had been cleaned in advance and I could check in early. I really like it. The hotel lobby is decorated in a more modern style. There is a snack counter in the lounge area where you can take snacks. The corridor is a bit dark, but the room is well lit. Northeast China is a bit dry in autumn, so you need to bring some moisturizing skin care products. The front desk also prepared hand cream. If you forget to bring it, you can ask the front desk. It is very convenient to go out for dinner at 9 o'clock. There is a morning market in the morning. You can try the Northeastern restaurant at noon. The taste is not bad. The service staff has a good attitude, and they answer all questions with a gentle attitude. Recommended
Original TextTranslated by Google
Response from Property: 【❤Near Central Street】Dear guests: Hello! Thank you for choosing Huayi Oriental Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make you relaxed, happy and happy. We look forward to your visit again!
Guest User
Comfy Room (Double Bed)
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The hotel is conveniently located, not far from Central Street, Red and Special Morning Market, Sophia Cathedral, and Flood Control Memorial Tower. It is within walking distance and very suitable for travel and living. The hygiene and environment are good, and the service is better. The front desk and cleaning staff are friendly and never tired of asking questions. The morning market is just outside the door, 2-3 minutes walk away, and there are a lot of food and drinks. In the lobby, there are rich afternoon teas and travel guides for going out, which made us feel the service characteristics of this hotel when we first came to Harbin.
Original TextTranslated by Google
Response from Property: 【❤Near Central Street】Dear guest: Hello! Thank you very much for your praise! Spring is a season full of hope and vitality. We are very encouraged to receive your recognition in this season. Our hotel is close to the Hongzhuan Morning Market and there are many scenic spots around, which provides convenience for your travel. At the same time, we will pay more attention to the details of the front desk service so that every guest can feel the warmth of home. We will work hard as always to provide you with better service. Looking forward to seeing you again and sharing the beauty of spring!
Guest User
Comfy Room (Double Bed)
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The hotel will prepare a souvenir for you when you check out, a very nice hand cream. The Northeast is a bit dry in autumn, so this is very thoughtful. The room was upgraded because they saw that there were three of us. This was a pleasant surprise. The front desk was very considerate. When I asked for a quilt, an auntie brought it to me very quickly. Her attitude was very gentle. The room is not far from Central Street, about a ten-minute walk. I went directly to the Red Brick Morning Market in the morning. It is very close. The morning market is very lively and there are many things to eat. The hotel also has a guide to nearby tourism for reference. The facilities are also complete. I highly recommend it. It is very cost-effective.
Original TextTranslated by Google
Guest User
Comfy Room (Double Bed)
Stayed in Sep 2024
Other
3 review
5.0/5
Outstanding
Posted on Sep 27, 2024
I helped the elderly at home to book a room. My parents were very satisfied, because the older generation is thrifty and doesn't want to waste food. After asking the front desk, they immediately said they could help refrigerate the food. When I took the food back, they even asked the chef to heat it up. My parents were very touched. Children are worried and concerned about their elderly relatives when they are away. I felt relieved to book such a hotel and see such people who can take such good care of them. My parents had a great time in Harbin. He still talks about the hospitality of the Northeastern people. He will go and experience it again if he has the chance.
Original TextTranslated by Google